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August 2024 by Mike Siëgfriëd (Xzecutus)
Love this tire center. They are always courteous and professional no matter how the last person treated them. I have been putting tires on my vehicles at this location for 10 years, and it is always worth whatever the wait is in the shop to be treated right.
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July 2024 by Luigi Morales
Best deals on town and quality service PERIOD
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June 2024 by Jason Donnelly
Had a 4pm appointment. Brought the car early around 3:30. Car wasn't brought back until 5:15, and I didn't leave until after 6 pm for a tire installation. However, I felt confident they treated my car right. I was watching to see when I would be able to leave, and I saw that they checked the wheel tourque 3 separate times.
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May 2024 by Casper Johnson
Service required appointment. Work was performed in a reasonable time frame.
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April 2024 by Delaney S.
Finally had my first Costco experience! I visited on Sunday and got there right at 10am when the location opened and the parking lot was almost all the way full. Staff was really helpful and quick at the front counter where my friend got her Costco card. We made our way around the store and found some unique snacks in the middle section. I picked out cute pajamas and an athletic dress, which will be good for these hotter months. Lots of really good deals on pantry staples and paper goods. My favorite find was my $10 insulated cooler bag. It was massive and kept my cold items chilly while shopping. I also really like the huge selection of prepared meals in the back. I snagged a gyro kit for dinner. The self check out line was long but we opted for the regular check out which was super fast. To get the full Costco experience, I purchased the $1.50 hot dog + soda combo and $1.99 pepperoni pizza slice. Everything was very good and plenty of seats available. The only con was exiting the store. The lines to exit were gridlock and past the registers. It was a lengthy amount of time to get out of the store.
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April 2024 by Joe Blinn
I would drive 50 miles out of my way (assuming I don't have a flat) to go to this tire center. Gregg, Angie and Kiri (not sure how that one is spelled) are very professional, FAST, and compassionate. I have to assume the bad reviews are entitled jerks who think a tire change should take 10 minutes. If you hang out and watch the mechanics, they're busting their butts non-stop. Great people here. Thanks for all your help.
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April 2024 by Reece Wilkins
Got Me in and out in 2 hours with a new set of tires when I discovered a nail in the sidewall
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February 2024 by Ashley Smith
I ordered tires online and made an appointment for installation. I arrived at the tire center on time for the appt and was quoted 1.5 hours for installation. We went shopping and after an hour and 10 mins of waiting they called to say they can’t find the wheel lock and had not yet started with our car. The wheel lock is the first thing you see upon opening the glovebox and we told them that at check in. At that point we told them not to start our car as we had cold food and couldn’t wait another 1.5 hrs. I asked for the tires to be refunded and he told me I had to call customer service since it is an online order. Upon calling customer service I was told the warehouse should have refunded me as they cant refund until they can confirm the tires were not put on our car. It took multiple days for a refund. Save yourself time and hassle! It isn’t worth the $100 saved on a set of tires.
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February 2024 by marvena windom
Horrible service. Purposely puts you on hold for 20+ minutes to not give you an update on your car. Hangs up & doesn’t call back. Service & tires already paid for & cannot get ahold of anyone about my vehicle that is there.
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February 2024 by Kevin A
This place will always tell you 2-4 hrs when they have open bays and only work on 2 cars at the same time. They also rig their number system by not actually checking the car on their system to make their numbers look good so they don’t hear anything from corporate. Go else where for actual honest workers.
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December 2023 by Kevin P
Absolutely miserable experience. Came in early to my tire change appointment only to sit in a line for 30 minutes to check in. After that, 2 hours later no call that my car was done. I walk in to check on it and it hadn't even been started yet. Had to go directly to someone in the garage because the desk people wouldn't do anything and it seemedthey simply forgot about my car. An hour later it was finally done and my entire day wasted.
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November 2023 by Kathy Murguia
I went to costco for a car battery they checked computer for battery was given wrong one Ray who ran it through the computer grabbed it even though he said it I should have double checked now I have a blown fuse I have to take it to the mechanic
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September 2023 by John McClain
I wanted to share my experience this past visit because it was a hassle and a patient testing experience; however, thanks to the Costco Tire Center team, everything worked out.Kiri, Greg, and Carlos were phenomenal. First and foremost, they are understaffed. Poor Kiri had a line of 5 customers and no less than 3 people on hold for the phone lines. She is one person and can only do so much. I of course was getting aggravated, I had somewhere to be and I just needed to drop my car off, but I calmed down when I could sense and visually see how fast she was trying to do a 3 person job by herself. By the time I got up to the counter, she even apologized and acknowledged I was in a hurry, and got me signed in and out of there in 5 minutes.I dropped my car off at 10am for my 5pm appointment because after my DUI, I had to get a breathalyzer installed in my car to start it and drive it. If you don’t have one in your car, it’s definitely 1 of the many factors that will help prevent you from drinking and driving once you get it uninstalled. The hassle we went through in order to try and get the bypass instructions so they could start and drive my car was ridiculous. 1 hour wait times with dealing with another company’s customer service. Needless to say, we were not able to figure it out on the day of my appt. I could only do so much while out of town on business, and they could only do so much with the wait times and being understaffed.When I returned, the next available appointment was 10 days away! Carlos and I talked and he patiently went over options with me for about 30minutes, a checking the schedule going over all possible scenarios. We came up with a game plan. He could have easily just said, “your only option is 10 days from now,” but he didn’t, and that is over the top service to me.Lastly, Greg was my technician. When I brought my car up for my appointment he had it timed perfectly right so I could start my car outside, and it give him enough time to drive it into the bay without the breathalyzer going off for another blow. He worked on it promptly and efficiently. He called me when the appt was done, and I came and started the car again and he pulled it back out of the garage. The teams ability to be flexible and efficient really stood out. They made a most annoying situation for me AND I’m sure them work out in the end. THANKs GUYs!!!
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August 2023 by Heather Mathews
What is going on with costco tire shop? Not in a good way either. I just can even put my finger on 1 thing, but it is a pain to do anything through them. Makes the money saved not worth my time they waste.
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August 2023 by Becca K
Great service
