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July 2023 by Obaid Noori
Very bad and rude people to deal they got worse when they change to TPH. There are too many options to get parts less than mile away
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July 2023 by owl watching
Very rude stuff can't do business with them
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August 2022 by J J
Now owned by TPW, calls go to a call center staffed by the cluelessThe people at this store are fantastic, the call center is the problem.
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August 2020 by JC AUTO MARKET
TERRIBLE CUSTOMER SERVICE , I ORDER A PART BY MISTAKE AND NEEDED A REFUND, AND I WAS TOLD I COULDNT GET A REFUND THAT I NEED TO CALL MY BANK AND DISPUTE , AND ALSO I WAS TOLD BY JOSE THAT BE CAREFUL WITH MY DISTPUTE BECAUSE THEY HAD GREAT LAWYERS , I ORDER PARTS ALL THE TIME FROM THEM , THIS WAS NOT NECESSARY ALL I WANT IT WAS CREDIT STORE OR A REFUND, BUT I GUESS I WILL TAKE MY BUSINESS SOMEWHERE ELSE
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August 2019 by Ramy Girgis
I called to order a condenser for Hyundai Santa Fe. The lady on the counter said they have it, i got there picked it up and drove almost an hour back to the shop to find that i have a wrong one, i take it back and they were so confused how it is the wrong one until i had to search on my phone for a part number to provide her, and when one of the guys got involved he looked up the part number and said this is a part for Santa Fe, you have a Sonata, i said no i need a Santa Fe part, the lady insisted i asked for a Sonata and got her notes from earlier to find out that she wrote "Santa Fe" they apologized and gave me the right condenser and said I'm good to go, i take it and go back to the shop and as soon as i got there they called me to say that i owe them $5, i said I'm an hour away and will be back to the area later in the day and will stop to pay them, they called me after that 3 times in one hour different pepole to ask me about the $5. No comment after that.On a side note, please stop playing this loud stressful music at the counter maybe you all will relax a little without it.
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August 2019 by D.TechCloud
The very best!
