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July 2024 by Jazz Murphy
Musa was phenomenal!!! Great customer service skills he identified the problem and made sure I understood. We need more workers in the world like Musa!
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June 2024 by Connie Curran
This place got the job done for me. I needed a replacement bulb for my vehicle's turn signal and luckily pulled in the right store. They found the bulb, which I purchased at a reasonable price. With a little prompting Ivan quickly changed the bulb and made sure it was functioning properly. He also was able to help my son with his key fob and took the time to show him how to take it apart and put it back together. Thanks Ivan and Auto Zone.
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March 2024 by Mark Gerken
Super helpful, especially Ivan who helped us. Car died and coasted into lot. They checked all possibilities and ran a diagnostic test and helped me contact a mobile mechanic to get us back on the road (was after 7 pm when this all happened!)
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March 2024 by Sha-nae Bethel
Very helpful, friendly and courteous. Great customer service!
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February 2024 by Diane Whiteley
Always have professional results when ever I go into any
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February 2024 by Brittney Jordan
Ray did an amazing job. It was raining and he helped me so much ! I appreciate the help because I honestly didn’t know what to do.
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February 2024 by Sam Drafke
Louis and Ray were both fantastic. Super quick and efficient. Our battery was corroded and they helped us take it out and replaced an additional part for us. It was also cheaper than the other places we’ve gone in the past. Overall great experience and would recommend.
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January 2024 by Destiny Ford
We came in to buy a replacement bulb for our headlight that went out. The bald guy with glasses who rang us up laughed at us when we asked for help to change the bulb while paying for it. He first said Google it and then asked what the make and model of our car was. When we told him, he said ohh no you're gonna have to take that apart and laughed again.After we Googled it and tryed to change the bulb ourselves, my boyfriend went back in to ask for help. A different guy, Edward, came out to help us. Not only did he help us change the bulb, he walked us through step by step and even let my boyfriend change the second bulb so that we had the knowledge for ourselves. When we inquired about how to keep our hood up, he let us know that our suspensions were bad, showed us what was wrong, helped us buy new ones AND REPLACED THEM. He was so professional, helpful and didn't make us feel like we were an inconvenience to him an anyway.If you are reading this Edward this 5 star rating is for you specifically.! Thank you from the bottom of our hearts! You are truly appreciated.
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January 2024 by Tony Alvarez
Great service
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January 2024 by It’s Chillinwithqueen
Definitely a good experience went in with a broken belt and dead battery and came out all new thanks to the manager and his handyman. Definitely need something fix for a nice piece give them a call!!
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January 2024 by Susan M
I believe his name was alfredo or Eduardo and he was the most wonderful service professional ‼️ he was a, dating and changed a battery for me within 5 minutes and had my car ready for travel. Great personality and very knowledgeable. I wasn't happy about paying $206 for a new battery but as far as I checked around that's the going price.
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December 2023 by SONNY SIDER
This place needs a lot of help, standing on line for more than 20 minutes waiting for check out while 3 people behind the counter looking at computer and installing a light bulb outside, customer starts to leave without anyone trying to help.
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December 2023 by Carol Green
Exceptional service as always. Store manager helped to change out a brake light. Very patient with me and with my vehicle. I always refer people to this store. Thank you.
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December 2023 by Teresa
Went for a new battery late one night and received excellent service from Edward S. He helped me test my old battery, find the correct battery for my car, and finally replace the battery. He was positive and eager to help.
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December 2023 by CharlesandDionisha Johnson
Commercial Representative Omar is ALWAYS amazing and goes above and beyond to make sure our business receives quality parts at an affordable price. His customer service is second to none. Yesterday, I came in and saw a toy school bus on his register. I began telling him that I wanted to grab one for my mother because she has been with Orange County Public Schools transportation for nearly 30 years. Omar said that I could take the school bus and give it to my mom. My mom is very selfless. For her to receive this small token truly made her day! Thank you Omar.
