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December 2023 by Luis Elias Ortiz Hernandez
My service was disconnected and I visited the store in order to get some help and make a payment arrangement. There was a number I needed to call, but it was out of business hours. That’s when David took over and went above and beyond to make sure I walked out of the store completely satisfied. He did call an internal department and was very quick and efficient to get my service restore. I really appreciate his professionalism and good attitude. Thumbs up for David ??
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November 2023 by Penelope Dias
I went there to fix some problems with my line and Xavier was very attentive and helpful! Definitely one of the best customer service representative. Excellent service!
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July 2023 by kayla Blake
David was very helpful getting me set up with a new phone & plan. I highly recommend this location :)
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July 2023 by Ashley Ciaramitaro
Landon had excellent customer service, patience and made sure we got a good deal! He was very professional and polite throughout even when I was phone illiterate by forgetting my password.
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July 2023 by Albeiro Carvajal
David, the manager, helped me start new AT&T service for my business. He took care of me, and my guys, and was very attentive throughout my visit. I highly recommend this store!
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July 2023 by Nick Conners
I don't typically do this but 10 mins on hold to ask about a product to not be hung up on to be sent to the original auto prompt is just unprofessional. Just tell me you don't have the product!
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July 2023 by Killah TV
Great customer service treated my issue with care.
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June 2023 by Phillip Wroblewski
I cane here at 5:20 to meet the manager and not only was the doors locked with the lights on, but I waited well over an hour and nobody ever showed up. Don't bother coming here
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May 2023 by violeta Cordero
They help me a lot with a situation I had with my phone. Kids today can show you a lot and you have to have an open mind to allow them to help you. I would go to this store ALWAYS.
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April 2023 by Maria Bures
Horrible customer service. Went in today around 6pm (store closes at 8pm) to get a new iPhone and the sales associate was very rude and uninterested in helping out, it’s like she didn’t care at all. I walked out of the store in less than 5 minutes, I’ll go to a different at&t and give the sale to someone who deserves it!
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April 2023 by Lourdeline Petit-Frere
I have been sitting outside this store for 10 min calling and knocking on the door. The store hours says it closes at 8pm, and there are 2 cars in the parking lot. Yet, the doors are locked and no one is answering the phone. Very unprofessional, don’t waste your time coming to this store.
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March 2023 by J Rose
Zack the manager was one if the best people I've ever met in customer service. Handling 4 different guests at once while being the only one there. Will definitely go back to this store because of him.
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January 2023 by Josh Diaz
Where do I begin. AT&T is literally scamming people. At this location they just sell you on anything and “forget” to mention important information or lie about how much your monthly bill is. I was told for 2 lines and HBO Max included it’ll be around $160 total, maybe a little more maybe a little less. Here we are about 4 months in and still paying $180 PER LINE….. total of $360. We called today to see what we can take off the bill and just get some unnecessary things off that AT&T added for no reason without asking if you want it or need it or paying $30 for HBO max monthly…. They literally lied and said it was included but turns out we were paying enough money to get 2 Ad free membership…Honestly, once the phones are paid off, we’re leaving this company. Shows that they truly don’t care about the customer just getting money or commission. Just sad.
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August 2022 by Diane R
TERRIBLE CUSTOMER SERVICE, WILL NEVER SHOP AT THIS STORE!!RUDE & TALKS DOWN TO YOU!
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July 2022 by Angela Walker
Great customer service! Best location i have visited. Recommend to everyone!