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November 2023 by kevin borges
Recently purchased a 2024 Honda CRV sport L trim from here. Super nice people all around. Mike and Robert were more than willing to talk with me and reach an agreeable price point. Entire process was pretty smooth, even in the financing department! Definitely recommend this dealer! They’re at least willing to negotiate with you unlike a lot of other dealers.Thanks winter haven for helping me get the car I’ve been wanting to get!
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October 2023 by iiim kivion
Luis Ortega at Winter Haven Honda is a very awesome guy. Him and his team treated me like family. Having him as my sales man was an amazing experience. I couldn’t ask for anything better he is a good listener, was very patience with me, very professional and he made sure I drove away with a vehicle I was happy with. Everyone I’ve meet there was fantastic individuals. I definitely will recommend anyone to purchase a car with them and me myself will go back again they are really great people.?When it comes to George Bailey *Service Advisor* at Winter Haven Honda he is the best guy ever. George Bailey is a wonderful man that puts his customers first, it’s like he read my mind and knew exactly what I wanted, A BRAND NEW CAR. Due to his recommendation I wouldn’t have this brand new car today. He has no idea how thankful I am that he recommended I get a new car. To me this is a blessing and I will forever be thankful. It makes me feel good to know that I bought a car from people who really cares about making their customers happy I really appreciate George.?Now I can’t leave out my *Finance Manager*Baylis Gatlin he’s also an amazing guy he Made me feel so welcomed and comfortable it’s like I was dealing with someone I already knew. I am so thankful of him as well because at the end of the day He put the finishing touches of making this deal work for me. Baylis is very friendly, honest and a positive man I wouldn’t ask for any other manager he’s #1in my book. You can’t do nothing but Love these guys and as long as I stay with a Honda vehicle they will always be my 1st to go to. Thank you so much *Winter Haven Honda*
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October 2023 by Natasha Killian
I rarely give a review, but I have to say after visiting several salesmen and car lots, I am very pleased with this dealership and would like to give a big thank you to Ricky and Baylis for helping me get exactly what I wanted and making this nervous experience buying a new vehicle a pleasant one . They actually made it fun and comfortable with no pressure. I would definitely do it all over again!
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September 2023 by Rachel Johnson
Nothing but the best! I’ve been to other dealerships and have never been treated any better! Before when I bought a car I did not like my experience but not here at Honda. From the beginning to end I don’t have one complaint! My finance manager (Baylis) was by fair the most understanding person every. While we was doing our paperwork he was kind and made me feel like I was makingthe correct decision by explaining all of my options and how easy it will be in the future to come get my service done at the store instead of going to other places and getting hassled! Next time you’re in the market take a stop by and make sure to have Baylis do your financial paperwork!
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August 2023 by Smitty 65
I purchased a beautiful used Lincoln MKZ from Winter Haven Honda a few days ago and I couldn't be happier. The salesman Ricky gave a call and said they got a real clean used Lincoln in so I went to look at it and it looked amazing! He was greatto deal with and helped considerably with everything.I am very happy with the car and highly recommend Winter Haven Honda
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August 2023 by heather bradman
Luis Ortega at Honda Winter Haven did a fantastic job helping us purchase our new vehicle. From the moment we arrived, he was ready to help. Luis's patience, knowledge, and attentiveness allowed for great communication and a smooth vehicle purchasing process. Additionally, Javier Agurto did an equally fantastic job providing us with all our finance options. I would highly recommend Honda Winter Haven to anyone. Not only for the reliable vehicle history, but the phenomenal staff :)
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August 2023 by Daniel Sullivan
We were very happy with our experience with winter haven Honda. We had Ricky as our sales person, who was very professional and helpful the whole way threw. He listened to what we wanted and needed and got us into the exact car we wanted. Very happy with our experience with Ricky and winter haven Honda. Thank you!
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August 2023 by DJ
Went to this dealership not fully expecting to leave with a new car, but I was pleasantly surprised with Napoleon’s customer service and care. He was really accommodating for me, my wife, and my son, which definitely goes a long way. I left this place feeling satisfied with the deal we were able to strike.
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July 2023 by Simply Zoya
Thank you Winter Haven Honda for hiring Napoleon. He is very professional, respectful, and very eager to work with his customers. He will go above and beyond to help his customers and make sure that they are satisfied. Winter haven Honda is lucky to have him. Thanks Napoleon!
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July 2023 by Brandon M
We got a used trade in dodge caravan from German. He was cool from the start. He gave my kids tablets to play with while applying for the van. He made the deal happen! We were scared because in all of years we never did payments but he laid out all option’s financial wise. The manager there was so helpful to get out payment the lowest possible. All this was on a Sunday! No one was open but them! I need a car fast and they help. So fast forward a week and we had some things to work out (don’t want to list it) but they hook us up even a week later after buying the van. My wife took the kids to go back for something and she felt so at home. My kids cried and played but they still didn’t care and still was professional and friendly for the 4 hours they was there! I can’t thank you all enough for our first experience financing our first car. Thank you!!
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June 2023 by Magical Moments With S & I
I had greater experience at Winter Haven Honda… our sale Rep Napoleon was phenomenal work well with us we walk away very satisfied in happy… we was able to get not one but Two vehicles…. Napoleon made sure we walked away happy with our purchase…
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June 2023 by Kashana Willis
My son was looking to buy his fist car and we chose the best salesman possible, Napoleon Burley at Winter Haven Honda. Napoleon was very knowledgeable and extremely patient with my son. He took the time to explain entire process to him since it was all new to my son. He listened to his needs and got him into a very sharp looking, clean, smooth riding Honda Accord with low mileage. I highly recommend Napoleon for all your car needs.
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June 2023 by Dave Cook
Napoleon Burley is truly our “Favorite Car Guy. “ He was extremely helpful in answering questions and got us a good trade on our used car. We are going to love our new Pilot and because of Napoleon we enjoyed the experience.
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June 2023 by Jay S.
It used to be great, the guys used to show us how everything was during the inspection through video, they always did their best to give you the discounts they had running whenever you asked, but now, they just have people that want to scam you over by charging you more than the specified price when you call. They don't show you the inspections anymore. Most in the parts department don't know what battery goes with what, and sell you the wrong thing, they refused to take responsibility for their mistakes, and they laugh at you for wanting them to take responsibility for their mistakes. The car wash people have become lazy, and won't come greet you at all when you go for a car wash, so you can't get a car wash, and you need to speak with the supervisors to get what you need done. If this is what the Winter Haven location is going to be like, I'd rather go back to the one in Kissimmee 2 hours away and wait the 4 hours for my car to get serviced, at least there, they're a bit more honest about screwing you over.
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March 2023 by Annalesia Wallace
I had a great experience at Winter Haven Honda. George in the service department ensured I got all my questions answered while keeping a smile on his face. He went above and beyond and made certain I was satisfied before leaving. Way to go George!Overall, the entire team did an awesome job and expedited the service request in a timely and efficient manner. I truly appreciate the great customer service I received throughout the years at Winter Haven Honda.