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April 2024 by Yvonne Simpson
Great quality items and very friendly staff!
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February 2024 by James Alden
Located on HWY 17 in a shopping center with Firehouse subs. West Marine is a great place for all your boating supply needs. People are knowledgeable and friendly
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September 2023 by Angel Gonzalez
Great service
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September 2023 by Johnnie Smith
Service is good in Winter Haven
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September 2023 by Jionel Fernandez
This West Marine is always done a good job for me. I’ve been buying from them for years and everything is always been good. I wish they had more availability for product as in fishing but that does not discredit the great and amazing service. I always receive always willing to help. Always willing to do what’s needed to assist a customer.
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July 2023 by luis aponte
5 star experience to Kent and all the Marine Supply team on our purchase, boat storage, and marine service. Amazing communication and services.If you want to enjoy the chain of lakes and surroundings, visit Marine Supply get your dream boat and enjoy
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June 2023 by Filthy Philistine
I was sold a kit for an impeller while being told the housing i brought in was fine. The housing was not fine and needed to be replaced so we go back to get the housing replaced and they told me I couldn't return the old kit and tried to sell me a complete kit for 65 on top of what I'd already spent. I don't mind spending money on what I need but I don't like to feel like I'm being tricked into spending more than I need to. Also the same complete kit was on Amazon for 28 dollars with next day delivery.
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June 2023 by Kage Graham
Outstanding customer service !! Upon entering, I was warmly welcomed and the staff answered all of my questions with experienced answers. ( Finding the right fishing tackle for the nearby lakes ). I will definitely be back to update all of my outdoor sporting needs.
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June 2023 by Debbie Newman
They had exactly what I needed and prices not to bad
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April 2023 by Patrick Foley
All out friendly,knowledgeable, and super clean store,had what I needed to stay afloat
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February 2023 by Xtremewave Enterprise L.L.C.
The store is very nice and good services people.
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January 2023 by Steve Darwin
Friendly, informative, reasonable pricing, great shopping experience. Highly recommend them for all there services
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December 2022 by Evan Wheeler
Pleasant and helpful staffHad what I needed
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October 2022 by Mario Dorado
I went in to the Winter Haven store yesterday and was greeted right away by the friendly associate at the counter. I explained that I was picking up my New boat next week and needed some final items. He was very knowledgeable on the products, offered reading material to insure I was good to go, and even showed me how to save a few dollars. It was a very refreshing experience to walk into a retail store with that kind of service.
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October 2022 by Ractor L.
Just awful. Stopped by today to find a sign on the door saying CLOSED FOR LUNCH BREAK- When I looked inside there was multiple people walking around the store (employees) - I get it... everyone needs a lunch break, but you're telling me the entire staff has to go to lunch at the same time?? Their "lunch break" shut down is not listed anywhere other than when you show up and find the doors locked. As I sat in the parking lot waiting to see if this was actually a joke, I watched four other confused customers walk up and pull on the door just as baffled as I was and showing the same disappointment in their faces and body language. I finally decided to take my business elsewhere. Too bad for you WM - I had planned to spend hundreds of dollars on specific items that I needed for a project to be completed today... not to mention the losses you took from the other four people I saw walk away. No wonder I heard this is a struggling business. They don't give a crap about customer service or their customers. Just poor.