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April 2024 by Adam Needle
The staff is great. I had a problem with my phone's charging port, and they were able to get it working
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February 2024 by Michael Shipe
Very very helpful.I wish I could remember the older gentleman that helped me.Very helpful.
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February 2024 by Chris D
When in, had good customer service. Pre-ordered new phone. They could only deliver to my house, not the store. Well, they use FedEx. (Issue right there) VERIZON failed to tell us that the package will need to be signed for. We'll, since we are normal people we work. Meaning no one was home to sign. The phone was returned to Verizon.The main issue is Verizon DOES NOT CARE 1 BIT.They just shrugged and said, we'll have to cancel the order and start over (again ship the phone to my house WHERE IT WON'T GET SIGNED FOR AGAIN).But I lost the $120 discount for not pre-ordering (which I did). They don't care.I called the 800 number, and the agent went through the history. Said the damn same thing. Sorry, too bad. Good luck. Verizon does not care if your order didn't go through. Doesn't care it'll cost you an extra $120 even though it's not your fault, Verizon should have advised you that a signature would be required.I have used Verizon for many, many years. I think it's time to move on.
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May 2023 by Leora Ysaguirre
This is not a corporate Verizon store However it is an exceptionally good store The employees are very friendly they go the extra mile without making you feel like you are taking up their time I'm big on customer service and I consider this a plus They open door and greet the customers at the door and when it's time to leave they open the door again for the customer.
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May 2023 by Agnes Laycock
Very helpful
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April 2023 by Kelly Sebastian
Best corporate Verizon store I have ever been in! Great customer service and always very friendly! Will continue to do my all my business here. Highly recommend! Thumbs up to Debbie, Matt, and Nieve! They are the best! Gotta love Debbie, she is awesome!!!
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March 2023 by John Ribovich
Always good
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February 2023 by Everydawn 1234
I came in for a iPhone 14 pro the staff was very helpful and was trying to help me get the best deal, i felt like i was there top priority