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July 2024 by Daniel Couto
Terrible service. I ordered a locker change in 06/10/2024 and almost 1 month later they didn’t do the service. I paid 35 bucks for this and they don’t have an estimated date. I came to the facility and they are completely lost.
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May 2024 by Keishaa Steward
The lady at front today was very rude, trying to be funny and very unprofessional wit her job and that’s not good for the business she just need to fried cause was so bad tf
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March 2024 by Jennifer Petruska
Had all my mail forwarded from out of state. Somehow it gets all the way here to winter Haven and gets lost said it was out for delivery but never got scanned as delivered ?! He said he would call me. It's already been reported lost / stolen .... Very disappointed! And will be filing a claim
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February 2024 by Gloria Santiago
Just stopped at this post office to drop off a prepaid and labeled envelope. As I was standing in line for about 5 minutes, as both clerks were taking care of customers, I hear a young lady yell across the counter “are you dropping off, cause we are closed. We close at 2:30.” I looked at my watch and it said 2:33 and told her that I had been standing inline (she appeared from no where) and pointed to my envelope to signal that I was just dropping off. She rudely signaled with her hand for me to walk up. She grabbed the package and scanned it as I waited and rudely said, “you don’t need a receipt, it’s been scanned.” As I walked out the other two clerks were still assisting the other two customers. I feel that she was so rude specially after I had been standing in line. A simple, “mom we are closed” when I walked in would’ve been nice and understanding. She just walked up from the back without even noticing how long I had been waiting and acted very unprofessional .
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February 2024 by Esther Pezzella
Very poor and rude workers opened late and swearing at customers ?
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January 2024 by Maria Hernandez
We need people who speak Spanish.
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January 2024 by William Adams
This place and its workers are completely worthless. I sent a package out at 1130 12/26/23. Paid for Express shipping and was told it would be there by Friday. It wasn't delivered until today, Tuesday 1/2/24. Explain HOW that's Express delivery? It was going to Virginia and a military person. I could have walked it there faster. This is why people don't use the post office that much and why it should go under. They deliver mostly junk mail anyway. Junk mail delivered by junk employees. I'll NEVER send anything through the post office again.
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December 2023 by The Roques
Tampering with mail is a federal offense, I have informed delivery so I literally get a picture of my mail when I get it from my mailbox it is taped shut….. also mail lady sits outside my house very odd BUT IS EXTREMELY ODD as there is no stopping parking or standing sign posted by the FDOT. Mail lady keeps plowing through my trash cans that I have put in my yard to prevent her from leaving tire tracks across the entire yard.
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October 2023 by Alfred Feliciano
ebay packages “delivered” and As soon I got quickly to mailbox, nothing there! Now at office they say the paper say “delivered”. So by faith we believe? When they gonna have picture of “delivered”?This has happened a lot times. I could say $200 lost.Sooooo know Ms. Supervispr came“She is gonna fix it” (the driver)Me: “ohh then she marked delivered and she didn’t?”Now she holds her belly as she has a cramp, rollovver her eyes to white. “SHE IS GONNA FIX IT”Ohhh she is mad an I was the one who did not received my package. I’m supposed to be the “satisfied costumer”
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September 2023 by ken None
Very professional and courteous
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September 2023 by srithone kongkaw
Come stay in post office winter heaven. Florida
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July 2023 by Andrew Loucks
This place is awful the service is slow the employees are rude ive been waiting 3 weeks for a key for the mailbox they told me would be ready in wendsday of the first week you ring the doorbell and stamd in a room without ac for over 30 minutes waiting for someone to reapond then you get a rude person to open the door like your inconvenience to them for being there yet your at work and being paid to be there so you should have no complaint this place is ran awfully and really needs to be revamped starting with management and moving down i dont understand how the station manager allows his operation to run like this anyone know how to contact someone higher up in usps
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July 2023 by Patrice Moore
I only gave it a star because you have to in order to leave a comment just ridiculous terrible customer service they need to be delivered new Attitudes!!!!! And priority shipping real fast
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May 2023 by Holly Kallister
the line is 20 deep- why in the world doThey not have more help
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March 2023 by Sweetie Trust Me
For the rest of the services ok ridiculous busy and slow sometimes, check out machine not working must of the time and to renew passport totally booked out you would save a bunch of time if you drive to the clerk office ten blocks ahead and they have walk ins. That information of course the Post office don’t share they give me the wrong information I had to booked with them an appointment that at the soonest was 5 weeks and then I learnt that in the clerk office they don’t require appointments and they made me loose 4 weeks and I had to pay for expedited service to renew my kids passport …
