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“Extreme Wireless is phenomenal. They are very courteous, respectful, and very helpful. They took the time to answer. Every question I had I would recommend anybody this shop.”
“My power button didn't work on my galaxy phone. Took it in to see if they could fix it. Keilyn greeted me the moment I walked in. She told me a couple of hours to come back and it should be done. Sure enough it was ready, again friendly greetings. I will definitely come back for my repair needs and will let others know about this place. Thanks again Phone Spot”
“Ray Remos, Store Manager at Verizon in Winter Haven provides Customer Service that is "Top-Notch". He was extremely knowledgeable, patient, reassuring and helpful and so polite. He made sure that we were completely happy with our new purchase. He explained everything in detail and assured us that if we have any additional questions, he would be happy to further assist us. We did not feel rushed even though Ray had customers waiting. He gave us his full attention for which we are thankful. Thank you Verizon for employees like Ray Ramos. In today's rushed environment, it is reassuring meeting a star Employee like Ray that will take the time to help his customers with a smile and reassuring voice.”
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“Danielle is amazing! She will always help you save money and help with all your needs… I met her at the flea market was paying 230 at T-Mobile 2 phones now I pay 60 with ACP program… thank you Danielle your the best”
“I've been with Metro since 2011 & been to all stores in Winter Haven/Auburndale area. This store is BY FAR the best and friendliest customer service in Polk County EVERY TIME! I appreciate you Cay!!”
“Finally a good experience with a cricket store! I didn't catch her name, but the manager was amazing. She was helpful, quick, and above all, respectful. Pretty much every other time we've been to cricket it was a bad experience with bad attitudes but she made it so easy. We got a new phone, at a price lower than she originally quoted, in under half an hour. No pressure or attitude.If you've ever had issue with this location I recommend giving it another shot.”
“Of all the phones and service I've had im very happy with At&t. Also great customer service at the Winter Haven location! Shawn helped me get my S24 Ultra and transfer my number!”
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“I came in because my phone broke and I wanted to switch to Verizon and they made the process so simple and quick! I worked with Will and Shelby took care of me so well that I ended up with a tablet and a watch while saving money by switching over. This staff is the most accommodating and kind I have ever met at any phone store. 10/10 would recommend coming here over any other location!!”