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December 2023 by Reshma Singh
This place is simply wonderful. The service is quick and honest. Every time my husband and I go we are met with the utmost respect and kindness. They have a clean and warm waiting area. The hours are convient and its an overall pleasure going to see them for all our car needs.
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December 2023 by Janet Gomez
Their customer service and technicians are top notch. I came in and was immediately taken care of with courtesy and respect. I was provided with detail explanation of what my car needed by the Finisher. What an amazingly compassionate gentleman. He explained everything from start to finish. such an awesome and compassionate gentleman. While I waited I had an abundant selection of snacks and drinks to choose from. The time flew by as I laughed, watching Christmas bloopers...The mechanics are professionals, they used state of the art technology to see what problems need to be addressed. I was able to see pictures of the internal parts of my car. Some of them were, a leaky valve and a worn out belt, that needed attention. Mind you, these problems were presented as suggestions. I got to choose when and which of these problems, I wanted to address. I was also provided with financial options to fit my budget. At the end of my visit, I was walked to my car by the finisher, to find a rose on my dashboard. He explained that this is done for all customers, male or female. I was so impressed, by such a thoughtful thing to do. My hear was overjoyed by such a touch of class.I'm very grateful to have chosen Johnny's Mechanic to service my car. I'm thankful for the wonderful staff. Im elated to find people that honor others with their craft. May God bless their businesses with prosperity and may they continue to stay humble and compassionate towards others.???
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December 2023 by Demetrius Grady
I was charged $25 labor charge on top of my oil change fee. Never heard of being charged labor, on an oil changeSince I can’t reply to your comment. I will do it here.I signed for one price and only the service that I signed for was performed and got back to a different price. I was told that this was because of needing 2 extra quarts of oil than the standard oil change.1. If this is the case this would’ve been a $10 difference not the $30 difference I paid.2. How was this not calculated when you knew my make and model days before showing me this quote. You guys even called to confirm make and model to ensure the correct oil filter was available. I was giving a given a coupon for a free oil change by the store but I’m not returning to a place that tried to cheat me once. I will not be calling you on Monday.My vehicle also needs coolant added. After my oil change!
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December 2023 by Kelly Hartman
Absolutely loved the service received from start to finish. Everything was communicated well (pics included) and a thorough job was completed. So happy with how my car sounds and runs now. Thank you!
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December 2023 by Michelle Michelle
I have never been so satisfied with someone taking care of my Infinity QX50, Then johnny automotive! They were professional, very knowledgeable and cost-effective. I will recommend anyone to take their car there. Very satisfied, 5 star all the way.
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December 2023 by Kelly Z.
Johnny's Automotive: Masterful Expertise at Surprisingly Affordable Prices! Johnny's Automotive isn't just a mechanic shop; it's a place where expertise and knowledge shine. Having known Johnny for over 24 years, I can vouch for his unparalleled skills in the automotive world. His team, led by the incredible Mike, mirrors that excellence.Not only is their customer service top-notch, but the quality of their work is outstanding. Mine is running better now than when I first bought it, thanks to their outstanding skills. And their prices? Incredibly affordable. Honestly, given the quality of their work, I almost feel like I should have paid more.And the thoughtful touches? After the service, I found two roses in my car. It was unexpected but so appreciated. These roses, still blooming and fragrant days later, serve as a beautiful reminder of the exceptional service I experienced.For anyone needing car services, I wholeheartedly recommend Johnny's Automotive. Their blend of skill, knowledge, and care is unbeatable. They're simply amazing!
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November 2023 by Thomas Trenton
The staff is very friendly and knowledgeable.The problem with the car that I took it there for was resolved.They have great tools for diagnosing mechanical/electrical issues. Very thorough.I’m certain I will return to Johnnys with my future vehicle needs. Thank you.
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November 2023 by Daniel Piper
This shop is amazing. They do the best work in all of Winter Haven if you want your car fixed right you go to Johnny’s.Services: Air & cabin filter replacement
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November 2023 by Kathy Mullins
Mike was so helpful. I even paid less than the quote. Richard also helped by looking up an issue I was having. The roses were such a nice surprise.
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September 2023 by Sara Rodriguez Gamboa
These guys went above and beyond to get my car fixed! A month after having my car fixed it’s still running perfectly. They stand true to their warranty policy. I have come here with my car issues for years. They are the only mechanics I trust! I don’t take my car anywhere else.
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September 2023 by Justin Payne
They went above and beyond to fix the situation and get me taken care of! I really appreciate and I will recommend them in the future and to my customers for honest and quality work their way of business is spot on from getting the car in to updating you along the way with before and after photos, I can’t thank you enough.
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August 2023 by Michele W.
It's a bait and switch operation. Whatever price they are quoting you for diagnosis and/or repair ... that won't be the actual price you'll have to pay if you want your keys returned to you.Also, be very suspicious of reviews highlighting their ultra-friendly customer service. My first-hand experience informed me they are no different than any other auto-shop in that regard.
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August 2023 by Frank Torres
Wow I’m super impressed with this business. I went to two places and they had no cars and both told me it will be an hour or more even do they only had one car in the bay. Stoped at Johnny’s Automotive and immediately they took me in to check my front tire that was leaking air they fixed it in minutes and the office man came it and said your tire is fixed you don’t owe anything. Wow I’m and out in minutes and no charge! Thank you so much for the amazing service you guys are awesome. I will most definitely keep coming back in the future if I have any repairs needed and I will pass on the referral to everyone I know! I got even a rose on my dash.
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August 2023 by Battle Field
First time customer here. I must say, of all the “garages” I’ve been to, this is by far the cleanest, most welcoming one thus far. Friendly staff, comfortable waiting area, free snacks and drinks while you wait for your vehicle and a nice big window looking into the bay so you are able to see the work being done. Will definitely be coming back here time and again in the future.
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August 2023 by Lily Rico
Customer service superp ? Richard was excellent, very helpful and friendly. Had my battery changed after my car left me stranded. They took great care of me and my car was all done in less than 1 hour. Highly recommend ?
