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November 2023 by Ashley Brown
I love coming here! They do an amazing job and are so friendly! I love going to Mandy and Lindsey!Services: Nail art
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August 2023 by Marissa Daniels
Went in on a Sunday afternoon. Was greeted with nasty glares . Was told immediately a 30 minute wait without knowing what service was needed . No problem with the wait . When he realized it he then jumped up the wait time to an hour .Service: Acrylic nails
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July 2023 by Sonja Burdon
Once I found the right tech, I only go to him. His name is Ace, and he is the best. Never rushes and truly cares about making sure the clients are satisfied. The manger is very good at making sure clients are happy as well. If you ever have an issue, he will listen to your concerns.Services: Foot massages
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July 2023 by doris humphrey
Young and his Team are the Best! I Love Melissa! They are all very professional and friendly. Thank you kindly HN Nails for taking excellent care of me over many years! Dee Dee
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June 2023 by Marci McIntyre
I have been to HN Nails many times and always had a good experience until yesterday. I was there for a pedicure, but the male nail tech I was paired with was very rough. This is normally a relaxing experience but I was tense the entire time. The the clipping, filing and cutting cuticles was uncomfortable, but the massage with the oils and lotions was almost unbearable. He would bear down with his thumbs on my shins from below my knee to my foot and it hurt. I finally told him that it was too rough, but he didn't change anything he was doing. I couldn't wait for it to be over. I don't think he meant to hurt me, but don't think he realized his own strength. My shins are so sore today and I am very surprised there isn't visible bruising. I should have asked his name but didn't. He is an older nail tech, so be on the look out. I may go back but don't want to be hooked up with him again. I checked in and requested next available. Maybe that isn't the best choice. I wanted to get nail polish too, but was just too tense to request any additional services. It really is a pain when you have to pay to get hurt.Service: Pedicure
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June 2023 by Ash
Just had my nails done Thursday morning & they are already lifting up. The nail tech seemed to be in a rush & didn’t even care about the shaping of them. I was only getting them done for a photo shoot & I will never return to this salon for this quality! Also had my toes done, which a different tech took her time doing & did a pretty good job. So thanks to her!
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March 2023 by Kaylyn Jones
Nails came out great, she took her time and made sure they were all shaped great and thin love them
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March 2023 by Crystal Whyte
They are one of the best nail salons that my daughter and I go to. Especially when it comes to designs on your nails.
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March 2023 by NH Measures
I recently had a fill-in and pedi. My nails started breaking a day after. I believe the drilling was too much across the pressure area. My pedicure wasn't neatly done. I won't be returning
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February 2023 by Mary Trout
Que did outstanding work! She was polite, fast, didn't skip any steps, didn't hurt and she listened to me :)
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February 2023 by Shelli Harris
Nails are always great, Micheal is the best and always surprises me with his talents!
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December 2022 by A Quinn
Stoped in randomly because I saw they were open on a Sunday. The guy that did my manicure was very patient and meticulous. My gel nails look great. Color: cloud castle.
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December 2022 by Tish Floyd
HN Nails Spa is very hit or miss...I can never say I've had an excellent experience with this salon, but it totally depends on who is doing your nails - they have a lot of middle aged/older people working in the salon and their style for painting/nail designs is very outdated.With that being said, I recommend HN Nails Spa (if you can figure out which person works for you), however I do not recommend Melissa! Today was the 2nd time she's done my nails and was the 2nd time I was displeased with services received from the salon. Melissa is very rough, drills at high speeds and does not listen to her customer. I told her twice she was drilling too hard/too fast and the only time she listened was when I yanked my hand from her. She is not a pleasant nail technician at all, and extremely combative.When I told her the gel polish was too thick, she literally stood up and yelled something in her native language and I calmly told her to sit down and not to ever speak to me or any other customer that way again. Then she had the audacity to sit back down and grab my hand as if I would allow her to finish working on my nails - I requested a new technician.To add insult to injury she overcharged for services she did not provide - specifically a nail repair. I went in for a gel fill-in I did have ONE nail - my pinky where the acrylic had cracked... however, she did not give any additional care to my pinky ... she placed acrylic over all my nails w/no specific care or treatment to the cracked pinky outside of covering it with acrylic (an additional $6.00). Oh, and an additional lovely $5.00 because two of my other fingers had glitter polish on them.I typically leave a tip, but not today as I was charged an extra $11.00 unnecessarily and the service received from Melissa was a nightmare! I do appreciate the manager stepping up to fix my nails... I feel he should've went a step further to at bare minimum apologize for the experience I had - but, he did not.They really need to hire new techs, because at least 70% of the current techs cannot paint, their work is very sloppy, they overcharge and have horrible attitudes. If anyone knows where Ken and his wife went please let me know... because I would love to support them. Things have declined tremendously since they left.The pic below is a glimpse of my experience... why would gel polish ever be on your customers arm like this? To me it shows lack of regard for the customer and their experience at your place of business.
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December 2022 by ayeshia brandon
This was my 2nd time here and both times I was a very happy customer. I have found my new nail shop. Ace is awesome!!!!!Services: Acrylic nails
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November 2022 by Tammy Edwards
How does one do a deluxe spa pedicure and never once go between the toes or massage them???? But over all, good salon ...just charge Different Prices...I Wish they had at least BASE PRICES ...I get charged different price everytime I go.... Only one person can do nail designs...or she takes the time to engage with the customer to see what the want!!!!
