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February 2024 by Cindy Ellison
I'm sitting here with my children now. I bought 4 new tires and when they were putting them on noticed a caliper issue and a spacer was on my tire. They told me that ot was unsafe that I should replace the caliper asap. But instead of sending me home with a unsafe car. The gave me a different tire to make sure me and my children were safe until I change the caliper. Then once I do they said they would put the other tire I bought back on. Definitely recommend this place. They actually care and pay attention to details. Travis and Cyle you guys are absolutely amazing. Along with the entire team. Thank you.
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February 2024 by Ansley Boykin
Highly recommend! Excellent service and quick. I’m impressed with how efficient, friendly, and informative everyone was. They were very helpful in making sure I got what I needed and at a reasonable price!
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February 2024 by K H.
We have bought several sets of tires here. The staff have always been so incredibly helpful. They go above and beyond what we need. Our tires were not near as expensive as we expected and last for many years!
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February 2024 by Jeff Culbert
A good and fair team to work with.
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February 2024 by kelly m
Great people, great experience
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February 2024 by Lauren Swanson
Great overall experience. Great communication throughout the visit and never felt pressured. 10/10 would absolutely recommend.
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February 2024 by Nicholas Storer
Last time we use this location. Sent my wife there to replace two tires. They broke off the center caps on the back tires. We had a tire replaced here last year same car. No center caps broken. But this time they break them on bothe tires. Either an inexperienced employee or someone who just is a brute. No compensation offered.Then they damaged the inside door handle on the driver side. Once again some brute probably the person who broke the center caps broken the door handle.Completely unprofessional. We will never go to this discount tire store and probably will reconsider any in the future. Completely soured me to this company.
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February 2024 by Amanda
I cannot say enough good things about this location. The staff are friendly and knowledgeable, service is expedient and the prices are competitive with other discounted tire locations.
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January 2024 by Don Yates
Great service. Quick turnaround with an appointment
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January 2024 by Jeff Elsen
Wasted several hours of my time. Service idiot should have told me the couldn't service the TPMS due to tire age when I stopped by there to schedule the appointment. I have also had previous issues with this same store on failing to disclose all information on warranty work on fleet vehicle tires. They won't honor the warranty.
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January 2024 by Artis Lewis
Great service in a timely manner.
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January 2024 by John DeGaeatano
Ordered some Yokohama tires,on line, that came in quick. My appointment was within that weekend. If they had an alignment machine there, it would have been more convenient. I had to make another appointment somewhere else to finish the tire project. The service was friendly and fast. Turn around time was about an hour.
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December 2023 by August Rose Isaacs
Love this place, let's start there! So, I have officially developed a relationship and history with this company. I moved to Florida from NY and needed a tire place. Well, I found it! Names to remember...write this down seriously...KAYLEE, WES & JOHN (store manager)! Now let me tell you why to remember them, ask for them and come here!My first encounter was with WES! My son destroyed 3 of his 4 tires and rims on his Kia Forte, it was a disaster. I called everywhere for tires and rims. This was THEE only place that had them. WES stepped to his business, literally, got me in and out in the most professional way. He even upgraded my tires because an error was made in replacement. The mistake correction was awesome and my son loved the "new" vehicle. Thanks WES!!My second encounter was with KAYLEE initially. I called about tire replacement for my X7 BMW 2022. I previously ordered tires here but the brand was on backorder. I called to see what my other options were and placed an order for the available equivalent. Well, KAYLEE followed the progression of my tire order and insurance claim and was determined to make sure my order and request did not get lost in the shuffle. She left a note for the supervisor, JOHN, to make sure not only him but any staff dealing with me knew my issue and concerns. When I arrived, she greeted me outside and made my experience seamless. Then I was introduced to to JOHN, the manager, just to express how professional his store and employees are. I was extremely impressed.Well JOHN took it from there! He was so professional, nice and calm (all qualities of a great manager). My tire replacement had become a major issue because of possible tire coverage and back order of Bridgesttires. JOHN stayed the course, worked diligently with the insurance company to push the envelope of obtaining better tires and increase the insurance coverage. He succeeded! However, because of Discount Tires policy that the customer must pay and be reimbursed, led me to take my truck to FieldsBMW of Orlando ( Another place I love).Thank you JOHN, KAYLEE and WES!! Although I didn't complete my service here for my truck, I will always be a loyal customer for all of my cars that I pay cash for!
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December 2023 by Cheryl Fine
Wes is a truly customer oriented service advisor. He went out of his way to explain what was needed and offer options that were suitable for my needs and budget.
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December 2023 by Morris Gieselman
Always incredible service. We stopped with a flat on our way from Fort Myers to Orlando. I needed a new tire but they didn’t have the right one. They put on a loaner and then sent me to a store in Orlando who ordered the right tire and will replace the loaner tire. They always go out of their way with customer service.
