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September 2024 by Charma Tillinger
We have had nothing but hassle from the current owners. We brought in new brakes, rotors and pads to be put on. The brake company sent us an unmatched back set. The mechanic, with 30 yrs experience, put the brake on the car anyway. Nothing was said to us about it. We drove away wirh squeaking brakes. After following the manufacturer directions for breaking them in, the squeak continued. We came back and was told by the owner that the squeak was because of the kind of brakes they were. After my husband did extensive research he discovered the issue of the back brake being on the wrong direction. The brake company sent us another set. We came back on a Saturday to get them changed out. We were told there were no mechanics on duty on Saturday. We came back on Tuesday, being told they open at 730, no one showed up until 745 and we weren't helped until 8:00
There was an incredible amount of hassle from Ernie, the owner , over this issue. He argued with the directions that were on the box, telling us we were wrong. After seeing the wrong brake, he was less than happy to change out the back break for free, even accusing us of trying to scam him. Upon more discussion, told us that he didn't want us as customers anymore. After further discussion, told us that we were being dishonest and that we were starting to bug him. All.of this over asking him to fix what his 30 year mechanic had messed up on. Not to worry, we won't be back.
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August 2024 by Adam Phelps
Ernie and his staff always do a great job on my car! They tell you what needs to be fixed and have never been dishonest. I always come for the little things when I can't get out to Subaru.
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August 2024 by Gloria Ferdula
Very friendly and will work with you. Great prices.
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July 2024 by Juan Ortiz
These people know what they are doing!! This is a welcomed change these days to find an honest merchant proudly providing service! Ernie and his wife are awesome and bend over backwards to help us customers and provide alternatives to save us $$ and keep us safe on the road. Don’t understand where the few negative comments may be coming from…
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July 2024 by Evelyn Lopez
If you all only knew. ERNIE AND HIS WIFE KNOW NOTHING ABOUT FIXING CARS. They overcharge EVERY client...they are sinking fast because all they do is vacation. And not pay their bills. They owe lots of money. Are being taken to court by many auto parts stores...they pay their workers a few days late EVERY WEEK....and work conditions are hazardous. As OSHA HAS BEEN CALLED IN
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March 2024 by Harold Phelps
This is great place for tires and auto repair and service on your family car truck or van.b Best prices for a any thing you need to get done what ever your vehicle needs
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January 2024 by Jeremy Doria
Great experience with very knowledgeable employees!
Fixed my slow leak and gave me a reasonable quote for new tires!
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December 2023 by Nancy Kormann
Had a slow leak in one of my new (two months old) tire. Ernie had it taken care of immediately. Found a nail, repaired the tire, and I was out the door in 30 minutes. Thank you!
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November 2023 by Al Repo
I explained exactly what I wanted and the so called Owner the lady was charging me for Parts and Labor for stuff that I brought myself! I was asking her why are you charging me 264 dollars for parts and labor when I already was told what the price was by the owner the male guy and I brought my own parts ? She continued NOT to listen and even the gentleman tried to tell her and she still had an attitude! They are Veteran owned . ?? I seriously doubt they are . I try to give Veterans the upmost respect because I am a Disabled 26 year 3 tour combat veteran.. I never treat my vets like this.! Never ! She has no respect whatsoever! Veterans please do not go there! I don’t think they are Veteran owned! The owner is supposed to be a male so I don’t even know who she is! There is nothing in the office to prove it! No awards no pictures no nothing!Services: Tires
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October 2023 by Anthony Handford
Took me right in and 40mins later my alignment my truck was done
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September 2023 by Ivy Rivera
Great customer service
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September 2023 by Matt Pollard
Racist
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August 2023 by Paul And Traci Jensen
Had an emergency and had to bring my 2014 Dodge ram into Cypress tire. Apparently the water pump broke. They quoted me to fix the water pump in reasonable time at a reasonable price. Actual price was as quoted. Even though I had to leave the vehicle overnight because it was late in the day the owner himself gave me a ride home which I am grateful for. Recommend them to anyone.
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August 2023 by Norbert G.
Pague 900$ por. Un liqueo me dijeron que Hera en racanpiño. Se lo cambiaron y. Me sigue loqueando. El racanpiño. Le he llevado como 3 vese para atrás el carro y Asta el sol de hoy sigue liqueando ya ni llevarlo pa donde ellos quiero. Porque es perder el tiempo
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July 2023 by Ashley Hicks
They charged me a total of $3000 on 2 separate occasions to fix my steering. It still did not work correctly. I took it to the dealership and they told me these guys used parts that did not fit my car and the entire system was falling apart. They will lie, cheat, and steal from you. They do terrible work and charge an outrageous price and then get you to come back to fix the problem they created. Do not trust these people!Service: Steering & suspension replacement
