Chevrolet Center Inc. has a long-standing tradition of providing excellent service and customer satisfaction since its founding in 1958 by Sam and Ann Portlock. Now run by their sons, the dealership continues to welcome customers like family and maintain a reputation for quality care. Customers consistently find the staff to be friendly, helpful, and knowledgeable, especially in the service department where technicians take the time to assist with various issues, including GPS and internet problems. Purchasing experiences at Chevrolet Center are generally smooth, with friendly staff guiding customers through the process without pressure. Some reviews mention minor issues, such as delays with paperwork or keys, but these are met with apologies and efforts to resolve the concerns. Customers appreciate the honesty and courteous attitude of the staff, and many feel confident in their vehicle choices thanks to thorough explanations and personalized service. The dealership also excels in creating a welcoming atmosphere, where customers feel trusted and valued. One customer shared a positive experience of taking a vehicle for a test drive shortly after arrival, which was unusual compared to other dealerships. This approach helped turn a Ford enthusiast into a Chevy fan. Overall, Chevrolet Center Inc. is recognized for its friendly staff, customer-first attitude, and dedication to making every visit a positive experience.
Robert in service is the best. Always has vehicle ready as promised.. this is now about my 50th review. AGAIN 5 STARS. MAKE IT TEN
September 2024
Everyone was very friendly and efficient. The paperwork was ready and everyone went out of their way to make sure that my experience was the best it could be.
September 2024
Jack was a great help with our trade in and getting a new car. Easy to work with and helped explain everything.