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January 2024 by Ron Hamel
Excellent customer care and quality of work.
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January 2024 by Rick Overton
Their website hosts would get online. Then, inform you the quote would have to come from the Service department. After waiting 5 days & 2 other attempts to communicate, my quote was never provided.They did answer a couple other questions I had, so they received a few stars ?.
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January 2024 by Alvin Richards
Great staff nice job well done.
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December 2023 by Kenny Shackford
Second time using this collision center and never disappointed. They do an amazing job and the staff is so professional!
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December 2023 by Denise Shaw
The atmosphere is very positive the customer service was friendly the work was great., and done in a very timely manner.
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November 2023 by Kely Filistin
They got the job done while making my car look better!
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October 2023 by Tom Y.
Chevrolet Center use to have excellent customer service. This year however, I have had nothing but problems. In the spring I had an oil change and ended up complaining about extremely poor customer service on their survey. The Manager did actually reach out and said a free oil change would be on my account for next time. The next oil change did not have the credit on my account so I played the voicemail message to the same Manager and the credit was added for my next service with them. Yesterday I went in to have 4 new tires changed on my car. I ordered Bridgestone tires in advance of my appointment to make sure they were available when I arrived. My invoice stated Bridgestone and had my credit from the previous issues but when I got home my husband pointed out that my tires were Michelin tires NOT Bridgestone as it stated on my invoice. I called the Manager the next morning, he wanted to get more information and said he would call me back. Instead, I ended up talking to someone in parts, who half heartedly apologized and I did point this out, along with the fact that I drive an hour to the dealership one way and end up waiting almost 2 hours for service. The reply was basically that they are changing out my tires and making it right, so what more did I expect. Well, I expected a better attitude, definitely a more contrite attitude, maybe an offer of a discount for my time that is being wasted by their mistake or even a courtesy vehicle so I don't have to wait 2 hours at their dealership. Anything would have been better than the apathetic attitude I received. Again.
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October 2023 by Mike
Belinda. The manager was unprofessional do not recommend this place. What a waste of time.
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September 2023 by Ivan Lambert
My insurance company recommended the Chevrolet Center Collision Center, and they came through for us.If have an accident again, I would choose the Chevrolet Center in Winter Haven.Service: Body & Trim
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September 2023 by Annitiniah Cole
My son car was repaired and he was very pleased.
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August 2023 by Ministry of Magic Are Morons
Excellent job repairing my car very friendlyServices: Painting
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May 2023 by Julissa Vega
Took my car here do to a car accident they did an amazing job only thing I will say is they don’t update you about it as much and it took longer then expected but was due to my door coming in late but other then that they did amazing and have good costumer service .Services: Painting
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April 2023 by Jackie W.
Great experience from start to finish. Booked my appointment online, brought my car in for service and was greeted in the service drive upon my arrival. They took my car back right away and completed my first oil change on my new Equinox. The lounge was comfy and had free drinks. Servicing the car did not take too long and I was back on the road. Will continue to service my car here for years to come!
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April 2023 by Jenny Gage
Chevy has been outstanding taking care of us and our needs with the vehicles we have brought to them & the collision department did an amazing job and polished and shine car like new after!!Services: Transmission
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March 2023 by Denzil James
Everything was done as promised and they kept me informed of the progress.
