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December 2023 by Barbara Farrell
BEST ATT Phone Store I’ve ever been to ANYWHERE! Store Manager, Nicole is the key! Welcoming, gracious, kind and KNOWLEDGEABLE! Runs a tight ship and is one super representative of AT&T! Whoever put her in this position did a bang up job! Great shop ! Barbara Farrell ( not a relative)!
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December 2023 by Nikki J
Today was my first day in this AT&T. I came in already knowing that I wanted to upgrade my IPhone but I wasn’t sure which one to get. Jean and Nicole were very helpful by showing me the differences and even showing me examples of their own phones. They answered all of my questions and were very friendly. I will be coming back to this store if I ever need to come to the AT&T store!!
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December 2023 by Bhagmattie Ram
Number one store! Excellent service! My husband said super great!
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December 2023 by Ryan Thomas
Manager was amazing and she was training a new employee and it was only her working with the new girl.
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October 2023 by Jay Pabon
I've been on the phone with AT&T, in several different stores, on with tech support and on with Samsung. No one was willing to find a solution until I went to the store on Cypress Gardens Blvd in Winter Haven, FL. I had to visit the store 4 times and dealt with a different person each time. Every employee I dealt with showed real concern in finding a solution for me and was clearly doing everything they could, even when I gave up! I own several service companies and wish my companies developed a culture like in this store! This is REAL customer service. It was a pleasure dealing with them.Even though my issue was not solved the way I had hoped, they restored my faith in AT&T and saved you a customer with several accounts and several phones on each account. Before going in this store, i was ready to take all my business elsewhere due to the lack of interest to keep a customer.Bravo the the crew at that store, you guys are awesome!
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June 2023 by Bronwyn Corbett
Alexis and Manager Nicole saved my day!!! I took my phone the pool, literally!!!!! Got me all set up with my new phone.... and all that entailed...trouble shooting and all!! They were both Amazing!!!10 Star service!!Thank You So Much girls!!!~Bronwyn.
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June 2023 by anthony corbett
Alexis and Nicole were the best !!! So helpful in getting us thru the process even when we struggled with passwords we couldn't remember. Made the whole process fun !!!! Thanks so much
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May 2023 by Irene Zelma
Probably one of the store's that know what they are talking about and quite helpful. They don't rush you. Had the opportunity to work with Tyler the other day, helpful young man, great customer service attitude. In the past I've purchased a new phone and tablet and received great service as well. So, whoever the owner is, keep hiring individuals that have the qualities such as Tyler. Tks.
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May 2023 by Jane Young
The personal service and expert knowledge of the equipment from the store manager Nicole and Alexis was patient with me and my needs! I will definitely recommend this store to everyone I know. Really an amazing team! They all work well together at this store location.
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May 2023 by Kelly Corey
Jean was awesome. Amazing service and always so dedicated .
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May 2023 by Nicole Borrego
The staff was awesome!!! They really work well as a team!! Definitely recommend this store!
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May 2023 by Sophia
Thanks to Alexis she got me squared away and back to where I'm supposed to be with my account.. Tyler and Alexis I thank you guys..Definitely go see them.
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May 2023 by Frankie Suarez
Amazing customer service and I’m very satisfied definitely recommend this place for their amazing service
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April 2023 by Sharon Graham
I was dreading to come into the store today. But I feel blessed that I came into this location. The young ladies Nicole and Alexis made my visit so pleasant being the reason what I came in for. I recommend this store for all your needs.
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April 2023 by Michael Shell
Jean and the rest of the team are extremely helpful and very quick. Bought a phone and multiple accessories here and loved my experience!
