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November 2023 by Sharron Hudnall
Went in to find a good used car for my son. After looking around we found a very good deal on Fiat 500 and while browsing found an Alpha Romeo Stelvio that had just been taken in trade. Did a deal for both vehicles with my trade in. Very knowledgeable friendly employees. I would definitely go back!
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November 2023 by Rick and Joan Moreton
Bradley was great and very informative. Answered all questions I had. Never felt rushed. Very knowledgeable. We need more service advisors like him.
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November 2023 by Judy Taitt
ARF of Winter Haven made it easy to purchase an online vehicle. One disadvantage of purchasing a used car from long distance is if something doesn't work properly (up and down tilt on the driver's side mirror) they don't offer a solution to get it repaired. Other than that, it was stress free. They delivered it to my door.
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October 2023 by darryl hughes
It’s hard to fine honest people these days it’s seems to be character trait lacking in the hearts of many people. I really thought they were honest people paper work process went very smoothly and trusted them at their word. I purchased the car on line site unseen but took their word the car was at least dependable. They told me they drove the car no problems and I really would enjoy the car, which I was pleased with the look of the car. I received the car first warning sign low coolant light on, tps light tire pressure low which I was willing to overlook that. I drove the car home was getting a little vibration but thought it was possible the road but my gut was telling me it was a bigger problem. I drove the car around a town couple of days vibration did not go away. I knew I had a problem and when I tried to apply my park brakes fault light came on. I decided to drive the vehicle on the highway big mistake felt like right side of vehicle was going to fall of it shook so bad, my abc control fault light kept coming on I was very disappointed. I couldn’t understand how they told me they drove this vehicle and it was fine no way! I understand what a lie is when I hear it, when someone is not being honest. I tried to contact the dealership back finally they called me, guess what they said, I drove the vehicle myself it was fine didn’t have any problems, typical liar’s salesman story. I said to myself even before I called them I was going to get the vehicle fixed but just wanted to see would they be honest enough to tell me the truth, they did what liars do lie. I would never recommend them to anyone from the top to the bottom. Owner lied, salesman didn’t want to speak the truth afraid of jeopardizing their job, I’ll still have a good day which it want change me, but if you don’t have good character you really don’t understand what life is all about. Stay away from this dealer.
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September 2023 by Scott Roskey
Had a corrosion issue with my 2018 dodge ram. This problem was fixed once before a year ago under warranty. It just so happened it came back. Now the vehicle is out of warranty for corrosion but Patrick the manager of the body shop noticed there was some pad or something under the fender that was installed by the factory that caused this corrosion to come back. Without him looking at the vehicle and really inspecting it they would’ve never noticed it. they were not just going to fill it in with fiberglass and do a quick fix job. I needed a new fender which Chrysler did not want to cover. But the owner himself called Chrysler and spoke with them directly and they took care of it 100% and it was done in three days. Those guys were great fair and honest. Would definitely feel comfortable bringing my vehicle back .
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September 2023 by Sheila Bickling
We are so pleased and thankful for the service provided to us by them. They couldn't have nicer, helpful and honest. We were provided updates frequently and our little car was fixed and back to us in very timely manner. Very positive experience. Thanks again.
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September 2023 by John Hill
Thankfully I’ve only needed a few repairs in the 3 years I’ve lived in Florida. The group in Winter Haven is top notch and do a fantastic job of taking care of their customers! 10/10 would recommend.
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August 2023 by Ironrequiem
Paint and body repair to my Fiat 500 after a tree limb fell on it at work looks great.It was a challenge since there are graphics around entire car that made spot repair more difficult but they did an excellent job !!!
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August 2023 by Naomi Wonders
Greatest mechanic department I have ever dealt with. Brad went above and beyond to help me and work with my warranty company and got what was needed to fix my car. A true pleasure to work with. Thank you Fiat mechanic team!!!
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July 2023 by Tarsha Easters
I absolutely love the people here. Mrs. Connie is the absolute best. She did not let me leave unhappy. I told her what price range I wanted to stay in and she made it happen. I will be recommending her to everyone. When I saw my new truck I knew it was mine, and I got it. The whole Team was so wonderful. Thank you to everyone ESPECIALLY MS. CONNIE
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July 2023 by Heidi Dillenbeck
Service was so quick! They treated me with respect and got the work done that I needed in such a quick time frame. My service advisor was great to work with. Worth the drive over. They even washed and vacuumed the car. Thank you!
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July 2023 by Teresa Moody
In the heart of Winter Haven, a shining beacon of automotive excellence stands tall - Alfa Romeo FIAT of Winter Haven.This exceptional car dealership has garnered a reputation for its outstanding commitment to customer satisfaction, a wide selection of premium vehicles, and a team of passionate automotive experts.With a rich history and a dedication to the community, Alfa Romeo FIAT of Winter Haven has become a benchmark for car dealerships everywhere.Whether you are a seasoned car enthusiast or a first-time buyer, a visit to Alfa Romeo FIAT of Winter Haven promises an unforgettable experience.The dealership's commitment to excellence continues to redefine the standard for car dealerships and remains an inspiration to the automotive industry at large.One of the key factors setting Alfa Romeo FIAT of Winter Haven apart is its team of dedicated professionals.With a profound knowledge of the automotive industry, the staff members are not just salespeople; they are automotive enthusiasts themselves.Their genuine passion for cars translates into a customer-oriented approach, as they strive to understand each individual's needs and match them with the perfect vehicle.Thank you for an unforgettable experience.
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June 2023 by GreenS
Great experience! I had two drive 1 hr, but it was worth every second. The advisor, technicians were AMAZING. Trust is a great thing to give customers and they educated me on issues and provided me with a RESOLUTION.
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June 2023 by JEROME KAHELE
Outstanding service, friendly and clean waiting room. Their Service Manager is the best I’ve worked with making sure I was comfortable and well informed of the status of my car every step of the way. He provided sound advice prioritizing my car maintenance service needs. I will definitely recommend and use them in the future.
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June 2023 by Brenda Buckley
Connie is awesome. Finance group is easy to work with and quick to get your contract processed and help you get out the door. I was in at 11:00 am and out by 12:30. 5 stars
