“After a horrible experience at the Apopka location where staff refused to complete my exchange after playing 21 questions, the manager resolved my issue effortlessly!! Unfazed about having them shipped since they weren’t available in store. I even bought 2 pairs of shoes and socks to enjoy the BOGO sale. I have no idea why Apopka complicated the exchange but it worked out because I spent more money in Winter Garden!! Thank you to both Andrea and Devin for providing excellent customer service.
A much better experience at the Winter Garden location vs. Apopka!”
“MARQUEL C. That's THE guy. With busy back to school shopping this guy made my kids and I feel like we were the only customer in the store. Helped us while helping 3 other customers and still found a way to come back and check on us after we changed style and sizes. This guy could have done what most do and say sorry what's on the shelf is what we have and he didn't. He Checked the back , checked other .stores, checked online. Simply put he is customer service. I highly recommend you going to this location and ask for HIM to assist you. GREAT GUY GREAT SERVICE.”
“I ordered 5 Glock 19 Mag Extensions, 4 of the 5 worked flawlessly as designed. One Spring was giving my slide issues on locking to the rear on an empty magazine. I emailed SLR & Todd responded almost immediately & sent out brand new springs & some extra just in case i had the same issue, my issue was presented & i had the replacement springs almost immediately less than 3 days for my issue to be fixed. The Customer service was exceptional & not only that, SLR makes amazing quality products all around. They are an Amazing company that cares for their products & their customers. Great Company & they have definitely earned a life-long customer.
now to just convince todd to send me a glock 19 slide to test out in a intense firearm training haha! Great company, would 100% suggest you spend your hard earned money here!”
“Walked Into the store everyone was so friendly .I’m really not a fan of the new shoes like Hoka all these big cushion shoes but Austin was very patient. He worked wirh my girlfriend finally found a pair for her ! New Balance! Really really knowledgeable. Super patient. The owner Jerry knows his stuff as well !! Great store !!”