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February 2024 by Michael Scott
I prefer O'Reilly over the "other typical" nearby choices.?There is always someone there to help you.??? Usually more than one person behind the counter.??The store is laid out better And items are easier to find. And there's a better selection.It may cost more, possibly why there's usually less cars in the parking lot than at the other places ?But I like walking in the store and immediately someone asked if they can help me!
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February 2024 by Solinda Meza
Good staff in the store, excellent service, they changed the parts of my car, the man who assisted us was very pleasant.
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January 2024 by Peter Bernstein
On a highway with so many auto parts stores, you would think the employees at the register would at least acknowledge you after 10 minutes standing there while they look at their computer screen.Left my stuff on the counter, walked out, and went to Advance Auto and got service
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January 2024 by Mark J. Horn
Sadly the one star rating is for the lack of professional conduct at a place of business. I bought a replacement battery on 12/15/23 to replace my O’Reilly’s Super Start Platinum AGM battery that was 3 1/2 years old. I brought the core back today. When I walked in the store, I listened to a conversation between two employees about fishing and Chase was using profanity. Not something that is tolerated in a “professional” environment, unless this behavior is condoned by O’Reilly’s? I found it to be very unprofessional at the front counter in front of customers. Save that for the break room!Also, the female worker looks my receipt up on the register and says “you already returned the core”. I said no, I just replaced the battery today and I’m bringing the core now. She then said “oh I found it, like I said, I’m returning the core back to your card now”. SMH. ??. O’Reilly’s products-Good, their store personnel-POOR & UNPROFESSIONAL. Big sign above their counter, says “professional parts people”!!!
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December 2023 by Harriet McKenzie
The salesman was very helpful and got tge parts I needed in a very short time.
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November 2023 by Payal Murthy
I had called another auto parts store about whether they had a light bulb for my tag lights and if they could help me change it. They right away said no. Then I called this store to ask the same question and Eric answered the phone and said he could try if it didn’t involve taking apart parts. I went there purchased the light and even though he was helping another customer found time to help me replace the bulbs. Great service and I don’t say this often because he could have very well also said no.
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September 2023 by Jeff Johnson
Ken and Chase we're very helpful with my battery issue. Luckily the warranty took care of the situation walked out no charge with a new battery and Chase even put it in for me
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July 2023 by Rachel Swallow
Had to make an emergency pit stop early Sunday morning while hours away from our home and our destination. What could have been a really miserable start to our day and possibly ruined our road trip was totally turned around by this store and their EXTREMELY kind and attentive staff, Eric & Kenny. Eric was so incredibly helpful. He treated us like he was happy we were there as soon as he opened Sunday morning. He made us feel like we mattered while also helping us to find the right parts and supplies we needed to get back on the road, which was exactly the boost we needed!! The store had everything we needed in stock and at a reasonable price. We have had issues with our truck while on the road before and we have never had the delightful experience with an auto parts store like we had at the W. Colonial Drive store in Winter Garden, thanks to Eric & Kenny! Many thanks and may the joy you give return to you in abundance, Jamey & Rachel from Vero
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May 2023 by Al Palacios
A great store very friendly people work there.
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February 2023 by Daniel's Company
Manny at O'Reilly's at the Winter Garden branch was terrific. We had searched all over in the local auto part stores and on the internet to find a seal for my vehicle's oil pump. Several competitors had sold me the wrong size. But Manny, he took the time to find the one that fit perfectly. Excellent customer service and expertise.
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January 2023 by Jake Williams
Good place to go they always have what you need
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November 2022 by Eric Rivers
This is my new auto parts store! Excellent service and customer care. Store well organized and clean. Eric and Jarret took care of me and installed my new Motorcraft battery in my 2016 Ford Explorer Sport in a swift! Very recommended!!
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October 2022 by Adam Lane
I had to get some oil for my generator and it seems like everywhere is closed with hurricane Ian approaching. Thank you O’Reillys for staying open!
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October 2022 by Dorcas D
I typically go to the dealer but I stopped here because my vw windshield blades failed. The fellows took excellent care. I had no idea what to buy nor how to install them.They figured out that the vehicle required special blades * they installed them it a snap. They were so very nice.
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September 2022 by FSANEIL LAZER
Friendly staff, great help with changing battery
