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February 2024 by Edimir Russi
everything is perfect
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February 2024 by armin sabeti
Everyone here is amazing, always a pleasant experience whether it’s buying or service, everyone here is awesome.
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February 2024 by Rubens Oliveira
Jim, Cesar and the entire team were great! They not only know about bikes to provide always the best support and service, they also LOVE bikes, which makes the whole experience on shopping with them really great! Bought bikes for the entire family and we love the bikes! They helped me in choosing the right bikes, equipment, installing all the accessories and even with the bike rack. Ordered all pieces they did not have in store and followed through diligently until bikes and parts were received. Important to say, fair prices as well! I had a fantastic experience with Trek Bicycle Winter Garden and truly recommend them!
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February 2024 by Robert Surace
The service team at the store was top notch and went above and beyond to fix a technical issue on my non Trek bike. They care about the customer at this store and I wouldn’t hesitate to refer any close friend or family to do business with them.
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February 2024 by Dave Herman
Natalie and Sam’s customer service was as good as it gets. It’s the 2nd time now I’ve taken my sons scooter(s) to this store to have the brakes tightened up and their attitude toward helping us was fantasti!! I highly recommend Trek Bicycle Winter Garden!I did make the mistake twice of going to another local bicycle repair shop before Trek which will never happen again. Should have known better :))Thank you to Natalie and Sam for their first class service. We’ll see you guys again soon! With gratitude, DaveH
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February 2024 by Joseph Schenk
Great, fast and friendly service.
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February 2024 by kelvin b
Great experience overall! Staff is very friendly! Thank you Jim and Cesar!
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February 2024 by Jeff Kuske
Good customer service experience. Natalie did a great job multi-tasking my bike while helping others in the showroom. They do upsell though and recommended expensive unnecessary repairs.
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January 2024 by Paul Leone
Excellent in every possible way!! ??
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January 2024 by Thomas Santiago
Greeted as soon as I walk in and answered all my questions and made feel comfortable
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January 2024 by Ted Schafer
Great experience all around! from sales to service this was the best experience i have every had at any place. They take the time to help you with all of the little details! You could not ask for anything better. I will be back!
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January 2024 by Arton Chau
Very knowledgeable and helpful staff. Turned around the job quickly. Thanks guys.
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January 2024 by Arthur Kirk
Jim and crew were awesome! Thanks for everything.
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January 2024 by Life is Good
Arrived 30 minutes before closing and they stayed and answered all my questions and help me pick out the perfect bike and gave me a really good price on it as well, fantastic store ????
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December 2023 by Armand Girard
Jim, the store manager, was great. My wife was looking for a new bike. We were in the area shopping when she saw the Trek store.Since I have owned several Trek bikes I knew we couldn't go wrong in buying a Trek for her.We went in and told Jim what we were looking for. Jim showed us a couple of different bikes and we quickly found one that was just perfect.If you are looking for a quality bike that will make you happy for years to come, consider buying a Trek.