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Open 24 hours
5250 International Dr, Orlando
Car Rental
“Rented a car from MPH Orlando for our anniversary and it was truly a memorable experience. The cars are eye-catching, the staff is very professional and accommodating. We rented the huracán lambo. It’s very powerful and fun to drive. Will definitely rent other cars from MPH as they have a a huge selection of exotic cars.Highly recommend MPH for your next exotic car rental!”
“Edgar and Erica are amazing!!! highly recommend this location in Apopka. Very professional, super patient. The entire team is stellar.. Truly amazing people over at this Avis/Budget location.”
“Jose has been tremendous in ensuring I was taken care of at Avis. Thanks for the amazing customer service. I can depend on Avis to get me to my destination in a comfortable ride.”
“Dominic was great to work with. Had availability when other didn’t. Reasonably priced, clean and reliable vehicles. Very pleased will definitely be renting from them again! Thanks for a great experience Dominic! We appreciate you!”
10AM - 6PM
5250 International Dr, Orlando
Car Rental
“They were amazing and helped us out in a pinch. The car was amazing and everything they advertised. Drop off and pick up of the car couldn’t have been any easier. George was amazing and being able to reach him by phone, email, and text was awesome. Leaving in the Aston Martin was the perfect way to end an amazing wedding day celebration!!!!!!-Patrick”
“Very pleasant experience handling an insurance rental. My insurance confirmed the reservation but marked it for 24 hours in advance. I was able to stop by early and secure a vehicle. The gentleman that helped me was very friendly. I had to call to get clarification on something two days later, and Brooke was fantastic over the phone and very helpful. It’s rare to find good customer service these days, but it is apparent that this location goes above and beyond in putting the customer first!”
“2nd time renting from here for work. Staff are always super kind and helpful. Most convenient location for me to pick up my rentals for work. Diana was very helpful!”
“I was impressed by the attention to customer satisfaction from the staff at I Drive rentals.Alex was able to get me and two friends into a slingshot with little to no hassle. 10/10 would recommend.”
“How do you cite problem management took care of it immediately awesome. Customer service could not be any better would highly recommend thank you Edgar one of those”
“Absolutely fantastic. Juan was very helpful and did a great job. I felt welcomed upon arrival. Very courteous and respectful. I will definitely recommend family and friends to this company. Juan and the team were excellent.”
“I will pick up a car on Saturday September 23 at the airport 4:oo pm.I will stay at the Aventura hotel.I want to return it to AVIS from the hotel on Monday 25 by night or Tuesday 26 by morning. What should I do ?.I have called the AVIS phone number at the hotel but there is a message saying that the number is not receiving calls at the moment.”
“I had a bit of trouble finding the Alamo office, but since it was located inside the hotel, it didn't take long to find it. When it came to renting a car, Diana was very kind and gave detailed explanations, so I felt at ease and was able to have an enjoyable trip. Special thanks to Diana.”
“I witnessed the employees display excellent customer service dealing with irate, entitled customers. I've been a customer for approximately 5 years and have always received top quality customer service.”
“I had the most outstanding rental experience working the Avis team! From beginning to end, and it was quite a ride.
I first contacted them over the phone, as I wanted to check the prices prior to visiting the store. JR, whom I had seen mentioned in plenty reviews, truly provided me great customer service and shared with me the rates and all the necessary information about renting it. When I was at the store, which was immaculately clean, I was able to meet with him and he was even kinder. He truly is concerned about the experience of his guests, alongside his wife, Maria, who works by his side. He was able to offer an amazing deal, on a brand new, electric vehicle, which I had never driven before. Also, he is the proud father of a UCF alumni, and it was wonderful to engage in that conversation and see how the Orlando community comes together.
The vehicle was, again, brand new, super clean (inside and out), navigated smoothly and super safe. As it was my first time driving electric, I did run out of battery as I was about to charge it (less than 0.2 mile away from the charging station). Nevertheless, when I called for assistance, they sent a tow car within 30 minutes, and stayed with me on the phone for as long as I felt safe. A stressful time with was handled respectfully and smoothly.
Lastly, I would highly recommend adding the “unlimited toll” feature to your rental. It is only $12.99 a day, if not mistaken, and saves a lot of time and money - particularly for someone like myself, who drove to Miami and back on the Florida Turnpike.
Honestly, 10 out of 10 experience. Will certainly be returning to this store and recommending Avis worldwide. Thank you JR and Maria! I’ll see you soon!”
“Tracy was extremely helpful! I had an extremely outrageous fee to return the car to the airport which she said she would take care of. She was staying late to help me and another customer. Definitely went above and beyond for us and relieved a lot of stress for me. Thank you so much! Definitely will rent from her again!”
“Mark at Payless was fantastic. He was honest and make the process painless. If you are a local person needing a short term rental this is the best place to go in Orlando. Do not waste your time with any of the other cheap companies that provide so called, good deals. They will lie, scam and waste your time. Just call Mark at Payless and he will give you the best deal in town with no wasted time or any hassles!”
“The staff at the Universal M04 location is great. They are always helpful and very nice. Any time I have had an issue with a vehicle, they are quick to help in any way possible. Great bunch of people there. The people at Universal M04 are an excellent staff. They are always helpful and very friendly. Every time I have had a problem with a vehicle, they quickly help me in any way possible. Great group of people there.”
“Well the customer service was lackluster. I made my reservation online. I get to the Hotel and the workers didn't ask for any information. I told them my name and a guy handed me a set of keys and said your in parking spot #8!!! THAT WAS IT!
I requested a SUV however they gave me a 2024 Cadillac CT4!! Very easy process I just hope they don't try to charge me for dents and scratches since they didn't walk out with me to view the car which all other rental places do. Overall I would rent with them again.”
“Merquis is absolutely amazing. I have been renting from Avis continuously over the pass year and the customer service is superb. Edgar has been such an awesome manager running a fantastic team of employees. Thanks Avis for always providing great customer service.”
“I needed assistance from the agency of this hotel because I had reserved my car AVIS 30min walk from this agency and I wanted to know if it was possible to change. The person (I don't have the name of the lady who received me) was really helpful and did everything she could to help me as it was an agency from another "district". Unfortunately it didn't work out, but I would like to thank her again for the TOP service she gave me (visit on Thursday morning, September 21).In the end it wasn't too bad, because after a short walk I was able to get the car I'd chosen in the UNIVERSAL "Hilton" hotel, with very good service too!”
Closed
238 S Line Dr, Apopka
Car Rental
“Rental location was clean. The staff were kind and extremely helpful. The manager, Sharon, was attentive and lifted my spirits on an otherwise not great day. Great customer service always makes my day better!”
“Excellent Staff…Good Prices and Very Helpful…Have rented here on 3 occasions and never had a problem always found the Gentleman inreception at Embassy Suits very attentive and helpful…”
“When I first arrived at the Universal’s Dockside Resort, I scoffed a bit thinking, “Who would need a rental car after they already got to the hotel?” Well, turns out me.Due to unforeseen weather circumstances, we had a sudden change of plans, and having an Avis rental site on the property turned out to be a remarkable convenience. Kirsten, who was the only person working the counter at the time, takes an obvious pride in her work, and works hard to provide a good customer experience. Since I was a walk up, my rental process took a little longer than normal. She had two scheduled appointments during the time we were talking that she honored and took care of efficiently. When she could fully dedicate her attention to me, she personally walked me out to my car to show me where it was parked, and to see if it met my hopes for the day. After that, we walked back to the desk to finish up the paperwork. Including the two “interruptions”, the whole process took a little less than an hour.The car was clean and well-maintained. It was an EV vehicle and operated perfectly. So nice to not have to worry about filling it up with gas before bringing it back. Since I returned the car after the Avis desk hours, I simply dropped the key with one of the resort front desk staff. Check-in was completed the following morning and I received my final receipt which matched what was originally quoted.I have personally had some really bad car rental experiences in the recent past, so I can appreciate what some of the other reviewers here have said. My experience happened to be excellent. Kirsten did seem to have to struggle with Avis computer systems quite a bit on a number occasions. (Additionally, I had to call the following day to make sure the check-in process has been completed as I have not received the final receipt. Again, Kirsten answered the telephone and within a couple minutes I had my email receipt.) It’s not her fault, I’m guessing it’s something with Avis systemically. I hope the Avis higher-ups can see this, and the frustrations stated elsewhere this page, and get that figured out, because you’ve got some really good people working behind the counter who deserve better support.”
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“service was fast, super sweet employees, and very patient! I had a car accident and they were the only place that had cars in the lot that were like my toyota! If I ever need to rent a car, i’m definitely coming back to them. and the car was great! thanks so much”