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“Steve was of great assistance today (5/7/2024) helping me with my financial needs. I have been a member for 30 years and for better than 25 of them I have lived in Floridas capital city (250+ miles away). Addition/CFEFCU has always been there for us when their services have been needed (car loans, etc). Thanks for the A+ service!”
“Came here to fix an issue with my debit card and exchange some coins and Aiden was super kind and helpful! Fixed my issue almost immediately and did it with a friendly smile. I’ve had nothing but excellent service at this branch of Mccoy!!”
“I had an amazing experience with this bank I would highly recommend my friends and family to do visit their branch for best deals and different accounts according to your preferences. Special regards to Ms.Julie Fox for helping me out in opening my account and choose the right one for me ??”
“I have nothing but good things to say about this bank. The day I walked in, I wasn't even planning to open an account there, but I was treated with such care and respect that I just knew this was the place to be.
Travis helped me open my account, and explained everything to me clearly. He even called me a few days later to check and see that everything was going well with my account. (I've never had that happen.)
Fast forward to yesterday, when a check from another institution bounced and caused quite a few issues with my Ameris Bank account. The phone center was unable to help me understand the situation, and did not see the problem (not their fault).
I went after work today and Loreta and Travis took the time to listen and unravel my concerns and talked through how upset I was. Travis investigated my account-and he REMEMBERED me and didnt even have to ask my name. He made a phone call and was able to find out the problem and restore my account to the status it should be in.
I knew that Ameris Bank is where I should have my account, even the lion logo (Lion of Judah, y'all!), but today confirms it more.
I left in tears of relief.
I don't want corporate banking. I want a place who cares.
They care here!”
“So I walked in today and was acknowledged almost immediately by a very kind and attentive lady Michelle, She invited me to her office to help me with my concerns,we actually shared stories about ourselves as she pulled up my information. This is perfect customer service at its highest level..getting to know me as a person not my dollars..We seemed to have some family issues in common, we focused on my banking concerns and realized how thankful I am to be doing business with someone who cares about me,I am truly grateful for the time we connected and she solved my matter smoothly and with great patience...This is why I bank with my Credit Union..I have been in this area for 25 yrs and will continue to recommend Fairwinds as a great place to bank for many needs..Michelle is an asset to be cherished and appreciated..Thank you”
“I am fresh out of college, and was looking to set up a money market, Vashti was very knowledgeable and simplified everything for a young 22 year old to understand. I look forward to banking with regions and highly recommend you do the same.”
“Outstanding service from Loreta and Amanda! I came in a time crunch and they were so kind and helpful with getting my accounts set up. This is exactly what I was looking for— a bank that treats you like a person, not just a number. Great interest rates, too! Definitely recommend and glad to support this local bank.”
“I am fresh out of college, and was looking to set up a money market, Vashti was very knowledgeable and simplified everything for a young 22 year old to understand. I look forward to banking with regions and highly recommend you do the same.”
“Mrs Ronda at the Winter Garden location always go above for her clients. Ronda shas great customer service skill and always honest with her customers. I will recommend her anytime to anyone. I pray and wished that we had more Great Bankers like this all over the world.”
“Today I opened a personal and business account. The bank representative Bruna answered all my questions, she was very knowledgeable and courteous. The bank manager Tina was also very courteous and helpful. I highly recommend this Bank for all your personal and business needs.”
“I do not give 5 stars easily. I have not been in this location in 4 years and my first time back I'm still treated amazing and I get what I need done fast. For those that are complaining of waiting, set up an appointment.”
“I've banked with numerous financial institutions over the years. By far Wells Fargo and in large, thanks to JT; I've not only established a home bank but a partner in business banking. JT really has shown a serious level of concern and professionalism. We are now embarking on a second business and needed the correct banking account structured and working capital to provide funding in this pivotal business point.JT helped us with our first business and now is pointing us in the right financial directions with our second business.JT caught hard to find but vital mistakes and corrected them and worked to provide working capital in these times.Thank you JT for your dedication and professionalism.Lions Apple Inc.”
“Love this bank!! Left W.F. Bank after 20+ years as a customer. They have forgotten about their customers and I was recommended to check out Seacoast Bank. Best thing I’ve ever done was to transfer to Seacoast! Friendly, helpful staff who are very genuine and not fake.”
“We used this bank in Brooklyn and were so excited to see a branch in Winter Garden!Every officer was and is amazing. All our information and history was in the network!They were especially sensitive to my family when my husband paseed.”
“We bank with this location and they provide great customer service. If you do not have an account here yet and are looking to switch go check them out. No long lines like we experience at other banking institutions.”
“This branch location and Carlos Cervantes are great. Carlos is very helpful and knowledgeable. He treats his customers like family and does a great job managing the branch!”
“What an absolute pleasure to do business at this location. A complete 180° from my experience at the E Silverstar Rd location. I was greeted and treated so kindly. My checking account was closed unexpectedly due to "suspicious activity" (whatever that means). After calling the number they told me to multiple times, trying to get in touch with someone who could give me information, no one was able to give me any information as to why the account was closed. I went to the E Silverstar Rd branch to see if someone at the branch could give me more information, but they treated me like an inconvenience and again could not give me information, and told me to call a number and told me they could unlock my account. When I called the number, they told me they couldn't unlock my account and treated me very rudely. When going to this location in Winter Garden, everyone was so kind and helpful to me and they even called to find out more information for me. I would recommend this branch to anyone.”
“I have had this bank for years, & this has always been my go to branch. Whenever I go in they are always friendly no matter who I see, and they always recognize me (even when I don't recognize them) and ask about my parents. On multiple occasions they have given me invaluable advice and talked me through sticky situations, always bending over backwards to help me get what I need, which sometimes includes them coming up with creative solutions. Super friendly and knowledgeable people, great to go to not only for banking but also for learning about anything money related. Fifth third app is also great and very user friendly.”
“They are a great credit union. We have had a home loan a refi and two cars and a motorhome financed with them. When we wanted to make an offer on a motorhome in San Diego, they gave us the Cashiers Check to take us. Try that with BofA. The negative feed back I see posted here may be due to customers with bad credit blaming PCU instead of themselves. Twenty years of being a very satisfied customer.”
“Daniel at the Hamlin Truist Branch was extremely kind and welcoming! I will definitely come back to this location because of him! It’s rare to have someone that you can tell truly cares about why you are there. Thank you Daniel.”
“I would like to thank Ms. SYLVIA K ROSEN for the excellent service I received, in addition to being super attentive and very polite, the service was in Portuguese, which really helps our Brazilian community.”
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“Ebony Edwards is amazing. I simply cannot praise her enough. She saved my husband and I from a less than honest car lender. This lady showed up at the dealership with not only a better offer but she did not hesitate to stand her ground when the dealer became incredibly rude. We were already long time customers but after today we are lifetime customers.”