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October 2024 by Brittani J
Avoid at all costs.
If I could give 0 stars, I would. The lack of care and attention they give to their patients coupled with the complete disregard to timeliness really has been the last straw for me.
We took our cat to the vet over urinary issues. We’ve had to wait all day for prescriptions only to be told to come back in to the office (at the tune of at least $60) so that our cat can be looked at again. We went ahead and did an xray and were referred to a specialist as our cat has bladder stones. Knowing this was a timely issue, we began looking into prescription diets for her. After going back and forth with this office for over a week, we were sent the WRONG prescription for the food we specifically asked for (Hill’s) and now that it is Friday at end of business, I had to call them back for the RIGHT prescription.
I was placed on hold for 10 minutes while they “looked into it” after arguing with me that I had ordered the wrong food, and when I called back the business was closed and I reached the messaging machine though it was not even 4:45 pm. All while my cat suffers and consistently gets worse without the diet she needs.
I will be telling everyone who will listen to avoid this business and I surely hope you review other businesses before attempting to go here. The level of absolute disregard for my pet was disgusting. Truly and honestly disappointed after reading some of these other reviews as I had hoped the experience would be a lot better.
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October 2024 by sofia menicucci
Outstanding!
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October 2024 by Rose Arijon
Dr Qasim and his staff are professional,smart, loving care to all our dogs. They always provide detailed care given both written and verbal to make the decisions. They work almost 24/7 and answer all our questions. I feel this is the best Veterinary in the area.
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September 2024 by Gerry Smith
Best Vet ever. Dr. Quasim has been taking care of our senior Golden Retriever for 6 years and he and his staff are amazing.
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September 2024 by janet hormbrey
Our cat is old and has been to Windermere for several years. The vet knows her well and has saved her several times, she also enjoys staying with them when we travel, they care for her very well.
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September 2024 by Sue and Nick Passaro
Chose to find a caring veterinarian in the area, j stumbled on this clinic. Was able to obtain an appointment in a day. With other clinics, the waits have been beyond reasonable. My appointment was for 2:30 and I was in exactly at 2:30. My pup was evaluated, administered required rabies shots and has a wellness exam all done by Dr. Qasim and his assistant. After only one visit, I know I made the right decision. They are very kind snxx so gentle, and affordable.
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September 2024 by Jason True
We had a very sick cat. It was a holiday and most. Vets we called were closed. Windermere Veterinary Services were open. They got us in right away. Took their time and answered all of our questions. They have continued call and check-in on our sweet little Alexander Hamilcat. We will be using them for all of our pets now.
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September 2024 by April Tonkin
We just moved to town and had our first vet visit! The Staff and Dr. were on point and very attentive! Happy my fur babies found a new home!
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August 2024 by Melly
Such nice staff and Dr Quasim is simply the best! He is very knowledgeable and does not do unnecessary treatments. . He treats our four French bulldogs with great care. Plus they are affiliated with Dr Phillips Animal hospital which is open until 11 pm
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August 2024 by Roxana Castillo-Rhode
Very good experience. This is our second Pomeranian that Dr. Bilal Qasims has seen and we are very happy with the professionalism and dedication of the entire team. The facilities are always clean.
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August 2024 by Demiana Nakhla
I always have such a great experience with this office and the staff is wonderful!!
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August 2024 by tracy webster
Needed an urgent appointment for shots and paperwork. They were very accommodating. Thank you
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August 2024 by Paul Kirby
Vet is good . Getting the meds needed for a dog that has seizures not so good . Can take up to 5 days for them to respond and send requests to the pharmacy. That part ..not good.
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August 2024 by Savannah Mitchell
Saved my weeny dogs life
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August 2024 by Jeremy Kent
Great vet with amazing service, techs, and insight. Recommend to all
