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March 2024 by Christopher Roseboom
Everyone at this branch has always taken care of me like my money is their own. Special shout out to Aneeta. Go see her if you’ve got money just sitting in the bank. She helped me make money with my funds that were just sitting there and she was very transparent with everything.
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January 2024 by Jenna R
Zero stars. I’d had it it with Truist so I went into this branch to close my account. The guy that helped me said it would close in a day or two…WRONG! My account was never closed! 3 weeks go by and I’m informed by Truist I’ve inquired overdraft fees! I go back to the branch and SHOCKER! The guy who helped me quit! Unbelievable. I finally got my account closed and switched to chase and advise you to do the same!
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July 2023 by Scarlett Sullivan
ATM often does not work or out of cash at this location. I have banked with Sun Trust that became Truist for almost 30 years. This location has problems with ATM and after driving to next closest location, their parking lot was closed. Not being able to get cash when needed is a concern. I will be taking business elsewhere.
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May 2023 by Kia Lovell
Trying to get the direct deposit deal and she said it's ok, after half day, she called me back saying it's only for online deal and will not work to open in the brunch. The worst bank even!Don't even worth a star!
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May 2023 by Bambang sutanto
I stoped by today for print temporary check that said they don’t have that service. I drove to Truist in Winter garden next to longhorn steakhouse they give me right away.
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September 2022 by Jeff Wallace
I’m a new customer to this branch. I loved the professional and hospitable customer service from the entire teller team. Aneeta was great to work with! I appreciated her intentionality towards making me feel like I was one of her regular customers. I will definitely visit them more often! Great job guys!
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December 2021 by Manar Sweiss
Thank you for the good service and help. Especially we were so lucky to meet Ms. Farah Alakkad for the kind and amazing service provided, she is very knowledgeable and welcoming. Thank you and highly recommended.
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December 2021 by Suresh Vallabhaneni
Great personal bankers Team at summer port branch. Been helpful always, great customer service. Farah has been great.
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October 2021 by Heather Ryel
Farrah is a wonderful asset to Suntrust. We have business banked for over 20 years with you all and were very upset when we kept having issues with our payroll. She did an amazing job cleaning all this up for us. We were ready to move our banking until beginning to interact w her. She is very hard working, helpful and educated on her job.
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October 2021 by LuAnn Fortune
I have never been more pleased with a bank like Suntrust…Especially here at Summerport. When I really needed help with a delicate matter of security features for our account, Farah Alakkad was extremely helpful and devoted time to the results that were needed. She helped through the process professionally and respectfully. Thank you for Farah and the staff at this branch.
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September 2021 by Donna More
I went to the branch for online banking assistance, and was lucky enough to be helped by Farrah Alakkad! She is amazing and knowledgeable, and fixed all the issues I was having. She went above and beyond to also be sure that I was able to access the account through other devices, and really made my life much easier. Farrah is a great example of what customer/client service is all about!
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September 2021 by Chicho
Suntrust is a great company. The customer service I get everytime is amazing. Especially going into the windermere branch. I had Farah Alakkad assist me while I was there. The best customer service I've ever had at a bank. She knew what she was talking about. And definitely helped me with everything I needed.
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May 2021 by Jordan Wagner
I had the pleasure of working with Farah Alakkad on my last visit to SunTrust Summerport. She was excellent in making me feel that I was advocated for as we worked with other SunTrust departments including consumer care and Treasury to solve a difficult problem. The level of service is what made my experience so pleasant, and I would be happy to work with her and this branch again because of it.
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May 2021 by Grace Kinsella
Suntrust Summerport branch is fantastic and in particular Farah.We are business account holders with Suntrust and frequently have transfers, deposits and general banking needs. Farah provides exceptional customer service whilst always remaining professional. Her attention to detail, helpfulness are why we always return to the Summerport branch.The branch has a lovely old customer service feel despite the automated times we live in and whilst technology is great it’s nice to hear Farah ask about our business, children etc - it’s the personal touch that makes it!Keep up the good work guys
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April 2021 by Mahira Durrani
Must say Farah gave Exceptional service very personal!Farah is amazing person always has strenuous consistency in getting everything done right.Highly recommend this branch, they all go over and out of their way to get a task done.The only branch actually that knows what they’re doing helps you with wires, deposits Fastin courteous Customer service. I would call that Pleasantville instead of Summerport! They actually care!!!