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“I come here every day and I love it. This is my favorite UPS in the central Florida area. Even on busy days, the lines move fast and customer service is top notch. Mike, Mary and Mark all make my daily UPS experience worth it. They know all there is to know about shipping services, packing supplies, returns, notary and more! As a small business owner this place is my go to. I could go on and on but all I'll say is, thank you for being such an amazing store.”
“Great service. I went to drop off my DHL package, that doesn’t print the label for you if you order an agent come pick it up. The worker at this place was super nice, instructed me where to send the label and gave me the envelope free of charge because I didn’t have any cash on me. Appreciate it!”
“Milan helped me ship my passport in a timely manner, and gave me all the information about passport applications and how to check my application status. Thank you!”
“Excellent shipping company, I have been working with them for 9 years and I have never had any problems. I ship to all of Venezuela, the service is excellent. Ramón is a very polite and collaborative person. The packaging and packaging is perfect. 100% recommended”
“Jay and his staff are friendly and knowledgable and handle my shipping needs with care and efficiency. Their quality and pricing are impressive, and it's wonderful to support a local business that genuinely cares about its customers. Highly recommended and 5 stars all around.”
“I needed to get some documents notarized. The staff was very kind, patient, and accommodating with my elderly father. They were willing to come out to my car to witness my dad signing the documents so that he didn't have to worry about using his walker to go inside the store.”
“I had a fantastic experience at the establishment, thanks to Cameron and the entire staff. From the moment I walked in, I was greeted warmly, and despite a long line, the team was incredibly efficient in getting customers in and out quickly.
Cameron was especially helpful, providing guidance on what options would be more cost-effective for my needs. The friendliness of the staff made me feel very welcome, and their attentiveness really stood out. Overall, it was a great visit, and I appreciate the excellent service!”
“I shipped 4 truck tires from this location. Lines were short, and three staff worked cooperatively to beef up my packaging, get the labels applied, and hand me receipts. Everything arrived safely, which I was super worried about. Thanks!”
“Alex helped and patiently showed me a Sr. Citizen how to get correct QR code etc from my phone to get appropriate label for my return since l could not print from home. Very courteous and knowledgeable. Ravi also helped.
Excellent customer service always at this store when mailing packages.
Thanks guys.”
“I have always had excellent customer service in this location. Today Cristian helped me. He took his time to help me with my 2 heavy boxes/packages. He was very kind and respectful and made me feel like a valuable customer. For all my postal services, I do not hesitate to come here.”
“Service was quick and painless!! I was in and out in 5 minutes or less. The employee was helpful and patient while I looked up the QR code for my return. I've never had a bad experience here. Thanks!!”
“I do online sales and ship out a packages all week long. I’ve visited all the shipping service locations in the area on a daily basis, and the team at this location consistently goes out of their way to provide excellent customer service. They are a step ahead of the other services in the area. Thank you!”
“I have been making RD shipments for several years and I have never had problems, it is a very reliable and safe company, the employees are friendly and professional.”
“100% guaranteed responsible, a place where you can send your family what you want that arrives on time and the best thing is that they are careful that your shipments arrive in good condition. ?”
9:30AM - 4PM
3956 Town Center Blvd, Orlando
Shipping Centers
“I had a wonderful experience at this store, everyone was pleasant, but Gaby was a shining star in my day. Big smile, very knowledgeable. I was vey unsure of what to do and she was on it! Within minutes problem solved, estimated price solved. I don't find service in many places that is satisfactory and rarely what I received from Gaby. Thank you Gaby and thank you UPS.”
“This is an excellent and reliable company to work with, they helped me closely trough the whole process to bring my 29 year old motorcycle from another country, was zero headache, he gave me update from every step, now we have the family completed.”
“After an incorrect address was used on a package, they went out of their way to track down the piece of mail & and get it sent to correct recipient. Their customer service is always excellent ?”
“I get all my crates an skids done by theses great guys for over 10 years, and 3 years of my own company! I put a order inn it be ready within 3 days, depends on my order some same days!I truly recommend Craters & Freighters Orlando!3Mmovers LLCRigging Machinery Movers”
“Long story short, when I had a issue with an Amazon drop off return the people at this UPS store were very helpful in helping me get it resolved. They went above and beyond what they really should be expected to do. I greatly appreciate it and that means the world in today's business arena!”
“I ordered cards for Christmas last minute. Staples had the cards ready the very next morning. The cards were a great price and they look perfect. The customer service at the store was top notch. I will order again.”
“Good afternoon, I want to share with you how grateful I am to your company, my shipment arrived correctly at my apartment in Cofressi Puerto Plata, I also thank Kirsy in Orlando FL, she gave us good treatment all the time with a lot of love and attention professional, we felt confident that everything was going to work out, in the same way I also wanted to thank the administration of the manguitos, where Ms. Carmen helped me at all times and despite some delays on the part of the port, she explained the reason to us, with a lot of love and good treatment too. We recommend Larimar for safe and reliable shipping. Thank you. Regards Maria Zunzunegui,”
9:30AM - 5:30PM
5143 S John Young Pkwy, Orlando
Shipping Centers
“I had a fantastic experience with the UPS service. The staff was incredibly efficient, professional, and attentive to every detail of my needs. They provided quick and seamless service, making sure my package was handled with care from start to finish. The location was clean and well-organized, and the team’s customer-focused approach truly stood out. I felt valued and appreciated as a customer, and my questions were answered promptly and kindly. Highly recommend this UPS location for anyone looking for reliable and friendly service!”
“I was called upon, by the Client, to please Examine an Oil PastelPainting.I wrote a descriptive Examination, after viewing it for well over two and one half hours.It was a pleasant experience, as Vicki was more than Accommodating to my needs.The Head of this Department, Ann Nelligan, was also very helpful, with setting up a space for me, in which to Examine this Beautiful Oil Pastel Painting.I would highly recommend, U.S. Art Company Inc; if you are in need of any type of “ Storage” for any, of your Art Works.The Staff, and people affiliated with U.S.Art, are very Professional and understand, exactly how to pack Art for Storage and Shipping.I highly recommend this Company, for anyone in need of Storage, if by chance you are a “ Snowbird” :), and need a safe place to Store Art Works, while you are away during the hot summer months in Florida . ??????”
“Oh my God this place is absolutely amazing I went there oh my God this place was absolutely amazing. I went there and I was immediately helped by Elizabeth she was amazing she want me to hold process and make sure I was absolutely comfortable with what I was doing before she went and helped other customers and when I needed her she was right there again she was wonderful and the service was amazing just because of that I'm going to make this my personal FedEx every time I go over there if you ever have anything you need to do at FedEx make sure you use this one.”
“UPS in Doctor Phillips provided amazing service. I needed to send a package and it's the first time I went to a UPS. Staff is super friendly, provided information with cost and different box sizes. They handled everything from taping it up, labeling the address. Item arrived quickly even though I did select no rush needed. I'm very appreciative of UPS Dr. Phillips. Maybe if you are someone who buys a lot of souvenirs from Universal Studios parks or Disney World and you need to send your stuff home. This is the place for you to handle that. I am just recommending for tourists as I live here and needed just to send a standard package. Thank you UPS Staff at Dr. Phillips location. ALSO, it's next to Publix, Pizza Hut and other shops. Plenty of parking and handicap accessible. Thank you.”
“FIRSTLY I WOULD LIKE TO STATE THAT I HAVE ME A LOYAL CUSTOMER FOR 10 YEARS WITH NO ISSUES, BOTH THE MANAGER AND SUPERIOR DIANE HAS TREATED ME AND MY BUSINESS PROFESSIONALLY. I USED THIS MAIL CENTER ABOUT 2 to 3 days a week for both personal and professional WITHOUT NO ISSUES NOT ONCE. They both have EXTENDED THEIR SERVICES WITH CARE AND GREAT CUSTOMER SERVICE EACH TIME. I AM GREETED WITH SUPPORT FOR MY BUSINESS AND THEY HAVE INCREDIBLE PATIENCE WITH ME AND MY BUSINESS PRODUCTS EACH TIME. THE TRACK ALL MY GOOD INCLUDING MY PACKAGES GOING INTERNATIONAL. I HAVE RECEIVED THE HIGHEST SERVICE THAN A REGULAR POST OFFICE. I WOULD HIGHLY RECOMMEND THIS MAIL SERVICE FOR PERSONAL AND BUSINESS. I AM LOOKING FORWARD TO CONTINUE USING THEIR SERVICES.”
“I went into Staples today to have my daughters bridal shower invitations printed and was helped by Mya. She was FANTASTIC!! She knew exactly how to do what I was looking for and the invitations came out beautiful! Kudos to Mya!! Great employee!!”
Open 24 hours
5501 S Kirkman Rd, Orlando
Shipping Centers
“Not exactly over the hill on their customer service, clerk wasn't or didn't seem too interested in assisting me with the right size boxes. Probably won't use them next time”
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“UPS has consistently gone above and beyond when it comes to shipping and deliveries. My packages always arrive on time, well-handled, and in great condition. I appreciate how easy it is to track shipments in real time, and the updates are always accurate.
The delivery drivers are professional, courteous, and careful when leaving packages at my door. On more than one occasion, they placed my deliveries in a safe spot to protect them from weather, which shows they care about customers.
Customer service is also excellent—when I had a question about a shipment, I reached out and received a clear and helpful response right away.
Overall, UPS is reliable, efficient, and trustworthy. I feel confident shipping with them and will continue to use their services for both personal and business needs.”