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“This location was absolutely incredible. From the moment i walked in. I was greeted with such great energy. The man who helped me had great customer service. He definitely brightened my day. Thank you for the work you do.”
“Milan helped me ship my passport in a timely manner, and gave me all the information about passport applications and how to check my application status. Thank you!”
“I needed to get some documents notarized. The staff was very kind, patient, and accommodating with my elderly father. They were willing to come out to my car to witness my dad signing the documents so that he didn't have to worry about using his walker to go inside the store.”
“Jay and his staff are friendly and knowledgable and handle my shipping needs with care and efficiency. Their quality and pricing are impressive, and it's wonderful to support a local business that genuinely cares about its customers. Highly recommended and 5 stars all around.”
“06/07/24 was my second time I shipped items, I had a great experience with Vikram, he was so nice with me, he help me so much, the first time was great too but I don't know the guy's name...”
“This is an excellent and reliable company to work with, they helped me closely trough the whole process to bring my 29 year old motorcycle from another country, was zero headache, he gave me update from every step, now we have the family completed.”
“I would never normally review a UPS Store but MAN, this place was awesome! We had to do an Amazon return for a vacuum cleaner that was broken. The handle was broken and couldn’t detach, and it couldn’t fit in the original package! We tried everything and the Amazon warehouse wouldn’t help (said they didn’t have a box big enough), Amazon customer support didn’t help (just asked us to put in the original package…which we couldn’t do), and even a vacuum store didn’t help (they just said we were out of luck).
We took it here hoping they could give us a box big enough to fit the handle in, and an employee, Johnny, went WAY above and beyond!! He actually took out a screwdriver and took apart the whole vacuum to help us remove the handle and fit it in the original box. He was awesome - I hope he gets a raise because this is the level of customer service you rarely see nowadays. We’ll be coming back here whenever we need to send anything in the future!”
“Dropped off an eBay item to be shipped and the service was quick and easy. I did not have a label printed out so they offered to print one for me for a small fee. Super convenient, highly recommended for shipping your items!”
“I get all my crates an skids done by theses great guys for over 10 years, and 3 years of my own company! I put a order inn it be ready within 3 days, depends on my order some same days!I truly recommend Craters & Freighters Orlando!3Mmovers LLCRigging Machinery Movers”
“Quick self service. I do like dropping all my Amazon return items here, you get your money return way faster through drop offs like this instead of drop offs at local stores.”
“This is my favorite UPS Store location. I will drive past three other UPS stores to go to this store. The manager is always friendly and helpful. Disney should snatch up this store manager because he understands about providing outstanding customer service.”
“I am a person with a disability and I am in a wheelchair. I was passing the UPS store in the plaza where it is located. After I passed the store there was a restaurant called the revolving hot pot. They had several benches blocking the way for me to go to the end of the plaza to the pizza restaurant. There was a down ramp but it would have forced me to go into the street where traffic goes by I felt a bit humiliated because this pedestrians passed by I could not get through to pass. This is I believe against the Ada regulations. Those of you who know this restaurant call them and let them know that it would be nice if they were more aware of the needs of a person in a wheelchair. Anyway out came an employee by the name of Jason. I quote Jason by saying sir let me move those ventures for you I am so sorry. I turn around and there is a young man that started moving the benches one by one so that I could pass through. Are you kidding me wow I just am not used two people offering help like that in a town where everyone is so busy doing what they do. I am a retired customer service and motivational speaker for IBM. I am dictating this text so please excuse me for grammar errors as I really don't have the time to go back and correct it I called his manager Hugh McPhillips and he said I tried to hire people that hav
e this type of personality. What a mindset this store manager told me that he has a wife that is disabled as well. I am here checking on my place as I am moving here soon and I certainly will be using the UPS store at 12386 State road 535 for all my package and mailing needs. Jason words can't express what your kindness meant to me. I practice random acts of kindness each day and my friend Jason you just did an amazing random act of kindness Hugh please acknowledge Jason as you said you were going to let's talk money I think he needs a $20 an hour raise LOL I know that's impossible just joking but this fabulous employee needs to be rewarded in some way thank you thank you thank you thank you Jason and hue the store manager. I know this is a long review but I just can't say enough about you continue making people's day. Keep that smile on your face Jason and you are a great asset to The UPS store family”
“Excellent service. My packages arrived on time to both my family in Colombia and Venezuela. I recommend them. When I asked them for package tracking, they responded quickly. I recommend this company.”
“Absolutely wonderful people had a great time Amazon return just needed about 12 inches of tape and was rejected by the store on Dyer asked me to buy a roll of tape for them to send it back, these didn't blink a eye and was wonderful”
“100% guaranteed responsible, a place where you can send your family what you want that arrives on time and the best thing is that they are careful that your shipments arrive in good condition. ?”
“I've found that typically, if I go into a store of this nature with an open mind and just committed to the process of waiting to be served and having my package sent off or a copy made.. things go smoothly. Being in a hurry just causes undue stress and worry. Seemed like the lady working g thus afternoon handled the 5 person que to the register with precision. Took maybe 8 min for my turn.. bada Bing .. I was outta there”
“After an incorrect address was used on a package, they went out of their way to track down the piece of mail & and get it sent to correct recipient. Their customer service is always excellent ?”
“The employees at this location are nothing short of incredible. Shavar was super helpful when I called ahead to ask a few questions. He was well informed and made the process so easy. This the best FedEx location I have ever visited and I will absolutely be coming back again.”
“Good afternoon, I want to share with you how grateful I am to your company, my shipment arrived correctly at my apartment in Cofressi Puerto Plata, I also thank Kirsy in Orlando FL, she gave us good treatment all the time with a lot of love and attention professional, we felt confident that everything was going to work out, in the same way I also wanted to thank the administration of the manguitos, where Ms. Carmen helped me at all times and despite some delays on the part of the port, she explained the reason to us, with a lot of love and good treatment too. We recommend Larimar for safe and reliable shipping. Thank you. Regards Maria Zunzunegui,”
“Long story short, when I had a issue with an Amazon drop off return the people at this UPS store were very helpful in helping me get it resolved. They went above and beyond what they really should be expected to do. I greatly appreciate it and that means the world in today's business arena!”
“I had an excellent experience with Live Scan fingerprinting services. The staff were knowledgeable, professional, and courteous. They took the time to explain the process to me and made sure I understood everything before proceeding with the fingerprinting. The facilities were clean and well-maintained, and the fingerprinting process was quick and painless. I received my results in a timely manner and was very satisfied with the service overall. I highly recommend Live Scan fingerprinting.”
“A service provided that is reliable and leaves you very satisfied. Packages and barrels are picked up and shipped in a very timely manner. It leaves me as the customer to have little to nothing to worry about, in other words it's a stress-free choice for all your shipping needs. The staff is also very pleasant and deliver warm outstanding service each time they deal with you and go out of their way to make the process very easy. I will not hesitate to use Fair Deal Shipping at anytime................................From a very happy customer”
“Kenecia was a great help to my daughter.
My daughter had a tight deadline to get a document signed and scanned while visiting Orlando. We were having some problems with adobe but Kenecia was able to get the program working and get the pages she needed printed and scanned. Many thanks!!!!”
“FIRSTLY I WOULD LIKE TO STATE THAT I HAVE ME A LOYAL CUSTOMER FOR 10 YEARS WITH NO ISSUES, BOTH THE MANAGER AND SUPERIOR DIANE HAS TREATED ME AND MY BUSINESS PROFESSIONALLY. I USED THIS MAIL CENTER ABOUT 2 to 3 days a week for both personal and professional WITHOUT NO ISSUES NOT ONCE. They both have EXTENDED THEIR SERVICES WITH CARE AND GREAT CUSTOMER SERVICE EACH TIME. I AM GREETED WITH SUPPORT FOR MY BUSINESS AND THEY HAVE INCREDIBLE PATIENCE WITH ME AND MY BUSINESS PRODUCTS EACH TIME. THE TRACK ALL MY GOOD INCLUDING MY PACKAGES GOING INTERNATIONAL. I HAVE RECEIVED THE HIGHEST SERVICE THAN A REGULAR POST OFFICE. I WOULD HIGHLY RECOMMEND THIS MAIL SERVICE FOR PERSONAL AND BUSINESS. I AM LOOKING FORWARD TO CONTINUE USING THEIR SERVICES.”
“Eric is my hero! He came through with a rush print job. Went above and beyond to make sure our posters printed properly and on time so our event could go off without a hitch. He was friendly, helpful, and efficient. He even offered restaurant recommendations! Definitely suggest coming to this FedEx for your printing and shipping needs. Ask for Eric!”
“I used Mail & More/123 Fingerprinting services to scan my fingerprint hard cards and send them to the Florida Department of Education. I live in Oregon and am getting a Florida teaching certificate. They made the process seamless. We communicated via email and they were fast with responding to my questions. I would use their service again if I needed to. Thank you for your great customer service! Leslie”
“Standard Staples, organized in typical configuration. They had what we needed, and our purchase was processed efficiently. The staff person at checkout was friendly and accommodating. We would return, if the need arises.”
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“I come here every day and I love it. This is my favorite UPS in the central Florida area. Even on busy days, the lines move fast and customer service is top notch. Mike, Mary and Mark all make my daily UPS experience worth it. They know all there is to know about shipping services, packing supplies, returns, notary and more! As a small business owner this place is my go to. I could go on and on but all I'll say is, thank you for being such an amazing store.”