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8AM - 6:30PM
13506 Summerport Village Pkwy, Windermere
Mailbox Centers
“This location was absolutely incredible. From the moment i walked in. I was greeted with such great energy. The man who helped me had great customer service. He definitely brightened my day. Thank you for the work you do.”
8:30AM - 6:30PM
5036 Dr Phillips Blvd, Orlando
Mailbox Centers
“Milan helped me ship my passport in a timely manner, and gave me all the information about passport applications and how to check my application status. Thank you!”
8:30AM - 7PM
5366 Central Florida Pkwy, Orlando
Mailbox Centers
“Jay and his staff are friendly and knowledgable and handle my shipping needs with care and efficiency. Their quality and pricing are impressive, and it's wonderful to support a local business that genuinely cares about its customers. Highly recommended and 5 stars all around.”
“Dropped off an eBay item to be shipped and the service was quick and easy. I did not have a label printed out so they offered to print one for me for a small fee. Super convenient, highly recommended for shipping your items!”
“06/07/24 was my second time I shipped items, I had a great experience with Vikram, he was so nice with me, he help me so much, the first time was great too but I don't know the guy's name...”
“I would never normally review a UPS Store but MAN, this place was awesome! We had to do an Amazon return for a vacuum cleaner that was broken. The handle was broken and couldn’t detach, and it couldn’t fit in the original package! We tried everything and the Amazon warehouse wouldn’t help (said they didn’t have a box big enough), Amazon customer support didn’t help (just asked us to put in the original package…which we couldn’t do), and even a vacuum store didn’t help (they just said we were out of luck).
We took it here hoping they could give us a box big enough to fit the handle in, and an employee, Johnny, went WAY above and beyond!! He actually took out a screwdriver and took apart the whole vacuum to help us remove the handle and fit it in the original box. He was awesome - I hope he gets a raise because this is the level of customer service you rarely see nowadays. We’ll be coming back here whenever we need to send anything in the future!”
8AM - 1PM 2 - 4:30PM
7228 Clarcona Ocoee Rd, Clarcona
Mailbox Centers
“Everyone in there is really nice and will go out of there way if/when needed. Its a smaller almost maw/paw type feeling location. I rarely had wait more than a minute or too but usually get right in. Wait maybe i shouldn't leave a good review and keep it a secret! Thank you to all the staff in there for working hard while still being pleasent and helpful. Never had one issue shipping out of that office. After it levaea there can be another story though lol. Good poeple”
“This is my favorite UPS Store location. I will drive past three other UPS stores to go to this store. The manager is always friendly and helpful. Disney should snatch up this store manager because he understands about providing outstanding customer service.”
8:30AM - 7PM
12386 FL-535, Orlando
Mailbox Centers
“I am a person with a disability and I am in a wheelchair. I was passing the UPS store in the plaza where it is located. After I passed the store there was a restaurant called the revolving hot pot. They had several benches blocking the way for me to go to the end of the plaza to the pizza restaurant. There was a down ramp but it would have forced me to go into the street where traffic goes by I felt a bit humiliated because this pedestrians passed by I could not get through to pass. This is I believe against the Ada regulations. Those of you who know this restaurant call them and let them know that it would be nice if they were more aware of the needs of a person in a wheelchair. Anyway out came an employee by the name of Jason. I quote Jason by saying sir let me move those ventures for you I am so sorry. I turn around and there is a young man that started moving the benches one by one so that I could pass through. Are you kidding me wow I just am not used two people offering help like that in a town where everyone is so busy doing what they do. I am a retired customer service and motivational speaker for IBM. I am dictating this text so please excuse me for grammar errors as I really don't have the time to go back and correct it I called his manager Hugh McPhillips and he said I tried to hire people that hav
e this type of personality. What a mindset this store manager told me that he has a wife that is disabled as well. I am here checking on my place as I am moving here soon and I certainly will be using the UPS store at 12386 State road 535 for all my package and mailing needs. Jason words can't express what your kindness meant to me. I practice random acts of kindness each day and my friend Jason you just did an amazing random act of kindness Hugh please acknowledge Jason as you said you were going to let's talk money I think he needs a $20 an hour raise LOL I know that's impossible just joking but this fabulous employee needs to be rewarded in some way thank you thank you thank you thank you Jason and hue the store manager. I know this is a long review but I just can't say enough about you continue making people's day. Keep that smile on your face Jason and you are a great asset to The UPS store family”
“Excellent service. My packages arrived on time to both my family in Colombia and Venezuela. I recommend them. When I asked them for package tracking, they responded quickly. I recommend this company.”
“100% guaranteed responsible, a place where you can send your family what you want that arrives on time and the best thing is that they are careful that your shipments arrive in good condition. ?”
“Absolutely wonderful people had a great time Amazon return just needed about 12 inches of tape and was rejected by the store on Dyer asked me to buy a roll of tape for them to send it back, these didn't blink a eye and was wonderful”
“I have had my mailbox in this location for almost a year. They provide great customer service and are very professional to deal with. Oscar forwards my mail, since I live out of town. He is always courteous and professional every time I speak with him.”
“FIRSTLY I WOULD LIKE TO STATE THAT I HAVE ME A LOYAL CUSTOMER FOR 10 YEARS WITH NO ISSUES, BOTH THE MANAGER AND SUPERIOR DIANE HAS TREATED ME AND MY BUSINESS PROFESSIONALLY. I USED THIS MAIL CENTER ABOUT 2 to 3 days a week for both personal and professional WITHOUT NO ISSUES NOT ONCE. They both have EXTENDED THEIR SERVICES WITH CARE AND GREAT CUSTOMER SERVICE EACH TIME. I AM GREETED WITH SUPPORT FOR MY BUSINESS AND THEY HAVE INCREDIBLE PATIENCE WITH ME AND MY BUSINESS PRODUCTS EACH TIME. THE TRACK ALL MY GOOD INCLUDING MY PACKAGES GOING INTERNATIONAL. I HAVE RECEIVED THE HIGHEST SERVICE THAN A REGULAR POST OFFICE. I WOULD HIGHLY RECOMMEND THIS MAIL SERVICE FOR PERSONAL AND BUSINESS. I AM LOOKING FORWARD TO CONTINUE USING THEIR SERVICES.”
“Long story short, when I had a issue with an Amazon drop off return the people at this UPS store were very helpful in helping me get it resolved. They went above and beyond what they really should be expected to do. I greatly appreciate it and that means the world in today's business arena!”
“After an incorrect address was used on a package, they went out of their way to track down the piece of mail & and get it sent to correct recipient. Their customer service is always excellent ?”
8:30AM - 7PM
2582 Maguire Rd, Ocoee
Mailbox Centers
“These folks really know what they are doing. It does not matter which service you need, these helpful employees are willing and able to guide you through. They make package returns easy and print copies for a fair price.
This is my GO TO for all Online returns.”
“Best ups store in the area. Been coming here a few years. Gets busy at times. Very professional, & helpful. Good friendly attitude especially from the manager”
“I am a long time customer of the Dr. Phillips UPS store. The employees are always friendly and helpful, even when they'rebusy. I went in today to do my usual Amazon return and to my surprise they set up a self-service Amazon return area. I thought this was an excellent idea, especially today as busy as they were. Unfortunately another customer was not as thrilled as I and was verbally berating the two young men who were working. She became even more abrasive after I walked in and one of them offered to help me. These two young gentlemen were very professional and maintained their composure, I am not sure I would have been able to. I was outside the store as the customer left and she started in with me. I went back in the store to check on the boys because I was so horrified by the way they were treated. They were very busy and as customers came in I let them know about the return station and like me they were thrilled. It is a shame that these young men were persecuted for doing their job all because someone felt wrongly targeted.”
“Had to get my finger prints for a city permit.The machine was acting up. Paula came and helped me. It must of taken 10 tries for my thumb but Paula was friendly and nice.She personally helped me from the beginning to the end. Thank you!”
8:30AM - 7PM
8015 International Dr, Orlando
Mailbox Centers
“Phara was amazingly patient and extremely helpful with my situation; which was your notary service. She helped me correctly fill out the paperwork. Phara is a great asset to your company with her friendly and amazing kindness. The entire staff was great. After walking out, I wanted to get another copy of my paperwork and they didn't hesitate to assist. This UPS definitely have an amazing staff.”
“all the reviews about them being closed are FALSE! they arent closed they moved to the other side of the plaza, they are more open than ever with a fantastic staff and beautiful indoors. i’ll always recommend this location they can do truly anything you might need.”
“I love coming to this store they are very helpful and sweet especially Miss Valerie and Miss Jada. Every time i come in they go above and beyond for me and i love this store !!!!!!!!”
“Friendly, fast, fabulous service was my experience at the UPS Store at Hamlin today. I was greeted and asked what I needed today as soon as I walked in. All 3 people working were pleasant with the customers coming in while I was waiting on a fax to go through. Highly recommend!!”
“Omar and Pretina are amazing! They are always very friendly and professional, consistently providing exceptional customer service. They always go above and beyond to help me. Highly recommend!”
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“I come here every day and I love it. This is my favorite UPS in the central Florida area. Even on busy days, the lines move fast and customer service is top notch. Mike, Mary and Mark all make my daily UPS experience worth it. They know all there is to know about shipping services, packing supplies, returns, notary and more! As a small business owner this place is my go to. I could go on and on but all I'll say is, thank you for being such an amazing store.”