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March 2024 by Norma Long
We just visited the store this morning. Rick did an excellent job getting us set up with a new iPhone 15. Highly recommend this location over the Hamlin one. It’s been our second time at this location and very pleased with the service we received. Thank you Rick for giving us great customer service.
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March 2024 by Oséias Galvão
I was treated politely and clearly
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March 2024 by Paulo Cavalcanti
Bad service, they try to push you one more line than you need and don't fulfill what was agreed! I don't know if the problem is with this specific store or if it's with AT&T. I'll try another store or change operator!
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December 2023 by nate neugebauer
Chris is awesome.Not many guys can take you from being irritated about a shattered phone to feeling better about your day in general.He walked me through the best options for replacement, both short and near term. He's also the first guy to sell me an insurance program without me feeling like I'm getting screwed with my pants on.If you're in Orlando, drive to this location. Worth it.
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October 2023 by Elizabeth Peguero
Jesus was great, very helpful and nice. Overall excellent customers service.
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October 2023 by Toni Sherrill
Amanda was very engaging, knowledgeable and able to address all my mobile phone needs
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September 2023 by Mohannad Merie
The employees lie and just want to sell you anything extra that you don't needI try to contact the company to solve my problem every month, but there is no response
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August 2023 by JR Berke
Friendly, helpful and knowledgeable staff.. A nice for for this community..
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August 2023 by denise
Very nice attendant, quickly and efficient... nice store
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June 2023 by vanessa tee
I never do reviews but this location was always a good location for me to do my business with but I had the worst experience I've ever had being helped by Neil he is by far the worst rep that I have ever encountered and was just straight-up rude and lied to me I will be considering taking my business elsewhere to another carrier as I have many business lines with AT&T
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May 2023 by Xiaolong L.
Do not go to this store for any business, if you must go to make sure that they give you the right contract, because they once cheated me and wasted a lot of my time to solve this matter
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February 2023 by Ramses Misel
Because of this store I regret the day I switched to AT&T. Horrible service, hidden fees, they added the insurance and other services for items I purchase without my consent, if you are looking for a headache and a scam, come to this location.P.S: do not make the switch to At&t, I regret every day changing from T-mobile.
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February 2023 by Jeremy W.
Recently upgraded my iPhone from this location, and although the staff were initially trying to be helpful, they lacked the technical knowledge to successfully setup my new device. I returned to the store three times, and on my third visit they blamed the lack of connectivity to a nationwide outage, despite the fact that my other phone worked without a problem. I went home and called AT&T and an online technician was able to solve the problem - which was apparently made worse by the in store representative's incompetence. Do yourself a favor and avoid this outlet.
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December 2022 by Camden Cwynar
Awful service. Have insurance for a cracked screen and they sent me to a third party who couldn’t help when they could’ve explained how to enter a claim right then and there.
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October 2022 by larissa costa
The best store in Orlando! All the attendance are kind and ready to help us with the questions.
