Advance Auto Parts offers helpful and friendly customer service, making it easy to find the right parts. Customers appreciate the staff’s assistance in locating items and their willingness to help with tasks like installing car batteries for free. The store also provides tools to borrow, making DIY projects easier. Many customers mention getting good deals, such as free batteries through warranties, and discounts for military personnel. Overall, the staff is knowledgeable, trustworthy, and provides reasonable prices, ensuring a positive experience for customers seeking auto parts and services.