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April 2024 by Jimmy Harrold
Overall
Great out look
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April 2024 by Jessica Guess
Expensive but good service.
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March 2024 by Stephanie
We are super disappointed and angry with this company, my husband and I went to do our taxes approximately 1 month ago, because according to us this is a reliable company. The lady who assisted us to file our taxes is called Michella. She was friendly throughout the entire tax process but she forgot something very important when it came to asking us for our account and routing number. We gave her the cell phone so she could enter it herself and He forgot to put a 0, that 0, which meant that the money from the IRS never reached our account. When I realized when reviewing the file, which was on Friday 02/23/24, I realized that I had not put a 0, we went to the office. h&R block of Wilton Manors where we did the process and upon entering a woman who is one of the preparers told us why don't you come when Michelle is there? Is she not there? I found it very rude that this woman responded to us in that way, I am paying more than 150 dollars for a service and I have my rights to complain about your mistake as many times as necessary. Well, when we were there we explained what happened, they told us that since it was the lady's mistake, the money was going to be returned to the IRS and it could take up to 6 months.We do not have to wait up to 6 months for your mistake, they told us that they would send us a check with the money within 7 days...because they know that it was their mistake but until today it has not reached us nothing.. then just as they made fun of us, the woman treated us terribly.. we will start a lawsuit process before the state and the court. I have all the evidence and even recordings.. I would never recommend this company.
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February 2024 by Kathy Christiansen
Overpriced . Does not offer tax tips
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February 2024 by Santino Cusanelli
Elaine has been doing my taxes for the past 3 years now. Love her, she’s the best!
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August 2023 by Jason Dee
Excellent Guy. Thanks
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August 2023 by Shannon hayes
Very professional
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April 2023 by Travis Grenke
Elaine was amazing!!!
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March 2023 by Carl Watkins jr
Elaine is and always is very professional and helps me get what I deserve. I only will see her every year, for many years. Thanks ELAINE ?
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February 2023 by Camille Target
Elaine Rosenzweig is a great tax preparer. She is courteous, professional and tries her best to give you the maximum return you can get. I recommend her 100%.
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February 2023 by Frank Buda
Excellent customer service every year.
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August 2022 by James Hawkins Jr
Great service
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August 2022 by J Ruiz
The moment I walked in I was greeted with such warmness and happiness. The staff in that office are exceptional! They all made me laugh, they complemented me and I felt right at home. It was the best experience I have ever had in a tax agency. I am extremely grateful that my tax agent was knowledgeable and took the time to explain everything to me, she probed when she needed things and walked me through the entire process. I am beyond pleased and will return next year for sure! Thank you H&R Block for hiring such wonderful people! BTW my tax agent was Elaine Rosenzweig you should see her some time.
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August 2022 by Christine Ammon
Elaine R is the tax queen! She is quick, she cares, she breaks things down so I understand everything. She gets me the most money bacsible. I walked ia whim & filed with her 3 years ago. Needless to say she's stuck with me til she retires!
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August 2022 by Hal Lawton
So easy quick and pleasant.
