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July 2023 by Ethan Ford
Best service ever .
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June 2023 by augustine downs
Only place I’d ever recommend. Josh is outstanding and definitely takes pride in what he does. I had a couple of questions & uncertainties. He made sure to answer my questions in great detail. In addition he made me feel comfortable with my choice’s without pressuring me into anything ( like most places ). I ended up walking out with three new cues and couldn’t be happier with my purchase !!Will be a returning customer ??
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May 2023 by Phil Evans
I recently purchased a new to me pool table. The table came with a box of goodies and 6 nice looking house cues. I inspected the cues further and found all of the tips in need of replacement. 2 of them had mushroomed and cracked ferrules. I spoke to Josh up there and wanted to fix all of the cues. He told me that he could do the tips no problem but passed on the ferrules. Josh then set me up with an install date for my table only a couple days away. I was thrilled cause the few other places I spoke to were scheduling like a month out. I asked Josh to toss the 2 cues with the broken ferrules, 4 was plenty, and tip the rest then just bring them on the install. Fast forward 2 days, table is installed, predator cloth looking fantastic, then the installer hands me 6 house cues all in tip top shape. I called Josh and he said that he couldn't let me just toss a couple cues so he replaced the ferrules and sent them back to me. Josh is the best! If you need anything game room related go see the man, tell him Phil sent ya! Lol
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April 2023 by James Jones
Josh and everyone is always super nice and helpful whether getting a new tip on my cue or buying an entire playroom.
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March 2023 by Anonymous R.
I tried to call 4 times since 10 am. No one ever answered. The website says they do ferrule work so I drove an hour to get there. The guy in the store says they don't do ferrule work so I said never mind. I turned around to leave the store. I was polite and calm but clearly irritated.He sensed this and told me to go ahead and get out and as the door was shutting I could hear him say "fuck you."This guy is a loose cannon and shouldn't be running a bath let alone a store front that has to deal with customer interactions.
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March 2023 by Anonymous Reviewer
I tried to call 4 times this morning since 10 am. No one ever answered. The website says they do ferrule work so I drove an hour to get there. The guy in the store says they don’t do ferrule work so I said never mind. I turned around to leave the store. I was polite and calm but clearly an irritated.He sensed this and told me to go ahead and get out and as the door was shutting I could hear him say “**** you.”This guy is a loose cannon and shouldn’t be running a bath let alone a store front that has to deal with customer interactions.
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February 2023 by Emily Broxson
Josh is extremely knowledgeable and so friendly and helpful. He and his team will help you pick what's best for your needs and provides the best customer experience possible!
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February 2023 by Scotty
Awesome place and knowledgeable owner Josh. Liked the availability to custom my cue tips for the future.
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February 2023 by M
Awesome place and knowledgeable owner Josh. Liked the availability to custom my cue tips for the future.
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February 2022 by Justin Jacobs
Awesome place with everything you could want.
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December 2021 by Lynn K
Josh at The Billiard Collection was very helpful and is extremely knowledgeable about pool tables and cues.
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October 2021 by William Reyes
Bought some cue accessories from this place. Josh is awesome to work with. I referred a bunch of friends to Josh for their billiards equipment needs and all of them had a wonderful experience.
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April 2021 by Michelle Gibson
Gorgeous showroom with so many options to choose from. The staff is extremely knowledgeable and goes above and beyond for their customers. We absolutely LOVE our new pool table and game room furniture. I can't recommend the Billiard Collection enough.
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January 2021 by Tony Vierra
Great Knowledge! Great service! Always a pleasure doing business here.
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January 2021 by Jose Antonio Prieto
These guys are the best!Period end of sentence.Remember that you get what you pay for.As Benjamin Franklin once said:"The bitterness of poor quality remains long after the sweetness of low price is forgotten."We bought a 40 year old Brunswick Gold Crown 3 Pool Table on one of those online offer sites.The pool table was in a waterfront home and it smelled moldy.Mark and Matt came were prompt came on time and moved the table to our house, leveled the table out perfectly and removed the 40 year old cushions and replaced them with Brunswick Super Speed cushions as well as recovered the table with new felt.They made a former pool hall table that had been kicking around the state of Florida for 40+ years into a GREAT residential table.Don't go anywhere else.
