“We rented a 5'X8', one way. Employees were friendly & hooked up the trailer, checked lights, etc. However, it was obvious we needed a drop down hitch & he never mentioned that to us.Someone who does not have trailer towing experience would not have known this. We had to stop at another location to purchase what we needed. Thankfully they had one (Shout out to ACE Hardware in Wildwood!). We then had to unhook the trailer & make the corrections in the parking lot of the place we purchased the hitch from! Not a huge deal for us, but for some it would be.Also, this particular trailer did not have any lifting mechanism on the tongue, making it difficult to lift on & off the vehicle. This would create a big problem, if loaded while not attached to the vehicle.Future recommendations: Provide hitches & balls for rent or sale. Or at least inform the customer they need a different set up.”
Truck Rentals
Truck Rentals
“We rented a 5'X8', one way. Employees were friendly & hooked up the trailer, checked lights, etc. However, it was obvious we needed a drop down hitch & he never mentioned that to us.Someone who does not have trailer towing experience would not have known this. We had to stop at another location to purchase what we needed. Thankfully they had one (Shout out to ACE Hardware in Wildwood!). We then had to unhook the trailer & make the corrections in the parking lot of the place we purchased the hitch from! Not a huge deal for us, but for some it would be.Also, this particular trailer did not have any lifting mechanism on the tongue, making it difficult to lift on & off the vehicle. This would create a big problem, if loaded while not attached to the vehicle.Future recommendations: Provide hitches & balls for rent or sale. Or at least inform the customer they need a different set up.”