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March 2023 by Accordion Repairman
Worst service for the lowest DSL speed ever. 3mb for $49 a month rip off. The system is failing and they will not fix it. 400 families can't do tele medical or Zoom. Kids can't do school from home. System breaks down a few times every year usually after a heavy rain. Go for weeks without internet. Help desk is from Malaysia ...you can hear chickens crowing in the background. No joke. Serious bad service!
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November 2022 by wes Buchanan
Worst customer service ever. Been without service for two weeks now and 3 repair men. Have no idea what they are doing
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November 2022 by Nola Ehrlund
The worst!!!
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November 2021 by Erica Daniels
I have had several instances to deal with customer service and it fails every time. I have never been able to have a technician come in a timely manner it is days before they will come fix anything. Also they created multiple accounts for me and then cancelled appointments for repair with no notification to me. I have recently had a customer service rep give me a confirmation number for a repair to only have no one show up or call and the company does not care about employees lying to customer in that manner. I am now without internet from 5/25-6/8 when supposedly a technician will fix it on the 8th although I don’t have a lot of faith of that happening. Steer clear of this company it is not worth the customer service headache.
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November 2021 by Peter Trecartin
Cancelled my internet service and went to a different provider. Lower cost, better and faster speed.
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November 2021 by Michelle Payton
Great customer service Luis. He answered all my questions and was very helpful. So polite?
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November 2021 by Michael Wind
They've moved. The office is not there.
