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June 2023 by James Davis
I see that GCEC posts that they provide quality and reliable service.What a misstatements. You have a long way to go.
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August 2022 by David Eggler
Gulf coast electric coop is the worst power grid I’ve ever seen in my life every time we get any kind of rain or thunderstorms the power goes out and lord knows how long it will be out . I’ve called Angie in the office to report the issue and all I hear is it’s a high area for lighting but if this is such a problem why isn’t the problem solved instead of bandaided . We have 4 small children in our home and elderly neighbors and being without power really isn’t an option I wish we had a different provider because this is outrageous . Also we are in the bear creek area in case someone decides to fix the issue but it looks like solar is the best option .
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August 2022 by James Patnaude
Just found out there is going to raise the cost of electricity. How about instead of raising the cost the ceo and trustees take a 10%pay cut to help cover the price of electric.
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June 2022 by Darth Ralik
Who does maintenance for 3 hours in the middle of the day during a heat wave
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June 2022 by Linda Morris
when my electric was out last night because of a tree on the line you were out there getting it fixed lights were on less then 1 and ahalf hours. thank you gulf coast electric. this was in the middle of the night.
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January 2022 by Daniel Jordy
Used to have Gulf Power when I lived in PCB, and I could always find details if the power was out like when it was estimated to be restored. Gulf Coast Electric does not provide any information on when power will be restored. We are in one of the coldest days this winter, and our power has been out since 6:30 AM for at total of 4hrs so far. Still no estimate for the power to be restored. I have not been impressed over the past 3 years that we have been using Gulf Coast Electric Coop. I wish Gulf Power would expand to Southport.
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December 2021 by Georgia Richter
They constantly want to turn off the power to "work" on it
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October 2021 by Brenda Z
Power goes off too often! We live 6 miles north of Port St. JOE. Is it an infrastructure problem?
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August 2021 by Chewy Chew
Called in because power is out. Get laughed at for just asking how long it will be off for. Horrible customer service.
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July 2021 by Tina Bond
They should admit n cover mistakes they make on ur bill instead of bullying an old woman 6 months later to pay back their mistake plus late fees...n just be all around rude. critical confrontational n unapologetic...so much so I want to sue for damages.
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May 2021 by Cris Helton Simmons
Incredibly rude customer service personnel- I realize workers are hard to come by but the witch in the office does not deserve a job dealing with the public. Just ask her she makes it very clear that she HATES dealing with those of us paying her salary
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April 2021 by ty b
I hope that everyone that calls has the same experience as I did. I recently called the customer service in Gilmer county Georgia to get power to a property and it was shameful at best. The customer service at AEMC was honestly embarrassing. its like I inconvenienced them with my call. a week later I find myself having to call gulf county dreading the interaction with them because of my previous one in my home town. to my surprise Kristin went so far out of her way to help me I was caught off guard. I can't thank her enough for making it so easy and pleasant. to be honest, this is only my second review of my life but I thought it important to leave it. if only all company could have someone as proactive. thank you again for your help.
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March 2021 by Vicky Terry
GCEC has been my electricity provider for 23+ years. They have faithfully provided outstanding service from the beginning, and never once let me down. The overwhelming effort they made to restore power to the county as quickly as possible was amazing, and very much appreciated! Clearly, Guild Coast Electric Cooperative is a company that is operated by people of integrity!
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March 2021 by Laurie June
We have been here since November and every week we loose power. It’s beginning to cause serious issues with my job. I really wish they would fix this being I’m paying every month for storm damage fees that apparently aren’t fixed.
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March 2021 by Loretta Watkins
Thank you guys for getting our power back on. You have never failed us, we truly appreciate all you do. Please stay safe and God bless.
