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March 2024 by Julia Rottler
Unreal service. Instant switch to another pharmacy
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March 2024 by Rachel Howsmon
Rude pharmacy staff especially the woman with dreads. Had an attitude the entire time including when I asked about one of my missing prescriptions.
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September 2023 by Paul C.
Wish I could give them zero stars. Kept going back to them because they are close to my house. Well, after the tenth (maybe more) mistake they've made with my medications, I am finally done with them. Always a long line and pharmacy assistants are clueless. Avoid.
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July 2023 by Mark M.
I've never had a problem until I've gone to these people. They hung up on me three times in a row after being on hold for 30 minutes. They never have anything in stock
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July 2023 by Mariangela R.
Horrible costumer service, from Pharmacists; their assistants and cashier. It seems they blame you for their own problems. Don't go there
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June 2023 by Michael Deutsch
Interminable wait in line to pick up prescription. Happens repeatedly. Store is shabby. Managers should be replaced. I will be switching to Walgreens.
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June 2023 by Google user
Interminable wait in line to pick up prescription. Happens repeatedly. Store is shabby. Managers should be replaced. I will be switching to Walgreens.
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December 2022 by Maritza V.
Every single time I come to this location, NO ONE is ever available to assist. When you don't have an item on the counter, they always say, 'that's all there is. Whatever is there is all we have.' Seriously? Nothing in the back?I am literally standing at photos, an employee passed by me with an excuse me, failed to ask me if she could help me and began assisting other customers. I previously ordered 2 calendars as Christmas gifts a few days ago. Email said they were ready for pickup. I collected the items but when I got home, they were single photos instead of calendars. I returned them and employee stated she would have them ready.
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November 2022 by Erika A.
I would give this cvs branch a negative star if I could! Always a long line at the pharmacy! Never helpful, always have an attitude , and soooo slow! They are always out of medicines and last time the pharmacist didn't even look me in the eyes and would constantly roll her eyes when speaking to me! As she was telling me she couldn't help me find a cvs that had the medicine my child needed!! Today (a different time) they closed for lunch and closed in my face I waited the half an hour and then their system wasn't working when they came back. Literally countless of times that we've had issues here! It's crazy how this cvs in such a prominent area sucks and lacks soo much attention!
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July 2022 by Qiannah’s Quest
Pharmacist behavior was really bad as well as the stuffs too. Very bad customer service. Very disappointed?
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June 2022 by John C.
This place is horrendous for basic customer service. The phone menu will take you at least 10 minutes just to navigate to hold for a pharmacy. Today's adventure was three separate calls to fix something their app messed up. All three calls were on hold 30+ minutes and no answer from pharmacy. They even close now for lunch (when most people need to call them) and yet they still don't answer when they are supposedly there.
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January 2022 by Melissa S.
This CVS Pharmacy branch is the absolute worst. In the past 4 months, they have lost 6 of our family prescriptions-including my children's epi pen prescriptions. They constantly run out of medications, today they didn't even have antibiotics. They are always a long wait and when you arrive at the check out they have a difficult time locating your prescriptions, and on several occasions they are filling them right there (even through their automated system texted me they were ready days ago). One of our doctors has gotten so frustrated with them, she filed a complaint with corporate. And to top it all off, the staff working is incredibly rude and they never answer the phones. I have nothing positive to say about this CVS location. Save yourself some time and stress and go to any other pharmacy for your prescription needs.
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September 2021 by Ignacio F.
People extremely rude.. I asked about COVID test there and they send me to the web page ...thank god I have 3 or 4 Walgreens around
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September 2021 by Marvin G.
Have been trying to contact this store for the past two days, this includes 8 calls where I was disconnected and 4 times that I was hung up on. Service is totally inconsistent, they never seem to have enough pharmacy personnel on duty. Other than for Marco, the pharmacy staff is clueless. If Cvs were not my insurance plans preferred pharmacy I would definitely go back to Walgreens or Publix.
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September 2021 by William R.
At first I called in about receiving my cOVID-19 Spoke to the pharmacist Anna Who informed me to come in the next day for they are usually less busy for walkins between one and three. When I got there the next day I greeted the pharmacist Marcos who is rude and apparently is the manager of the store and he's the one who dictates what happens and Doesn't that pharmacy therefore refused i've given me the shot. He told me I had to schedule an appointment Or if I wanted to I can come back in and speak to Anna on the next day. I said that I've already wasted enough time here and if you did not except walkins then you guys should not be telling customers that over the phone. The CVS off of Weston Road was much more pleasant and very accommodating. I am done going to the CVS on Indian trace they need to work on their customer service