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May 2024 by camila ammirata
Worst experience EVER.
Each representative has her own way of being useless.
Had to come twice to sign a POA because they did it wrong, same with a CD.
They made me wait passed my appointment time.
Go anywhere else,
anywhere.
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April 2022 by Natasha Knutson
Customer service is zero! Two tellers available, only one helping customers. Other one was doing whatever at his desk. When asked by the other teller to help he took another 10 minutes to help and look so inconvenienced by it. No hi, hello no thank you. Just a uh huh when I said thanks. Who ever is the branch manager here is doing a terrible job.
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March 2022 by Andrea Pet Hotel
They never answered the phone!!!!! Can somebody pick up the calls plssssssssss
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February 2020 by Alfredo Hurtado
Good for credit card services... Terrible for loans. Last year I tried to get small loan for a condo. After almost 2 months and 3 extensions in our contract with few explanations on the delay, Citi released letter with disapproval same day for the closing. We got approved in less than 3 weeks with better APR rate in another institution.
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August 2019 by Rodolfo Rodriguez
Very bad service, I requested information for a line of credit on my house, and the official responsible for giving the information did not assist me because I was on a personal call
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July 2019 by Teddy Kimmel
Be careful of bank errors!! Invisible bank leadership and slow customer service. Pretty interior design, bad parking set up, and a business culture where customer service is a favor, not a job. If you are trying to reach anyone at this branch by phone or looking for excellent service in person, forget it!
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October 2018 by Joel Espinoza
Worse customer service ever. You go to the branch and they don't want to help or do anything. they always say call customer service. what is the purpose to have a branch. and now they don't take cash. A bank that doesn't take cash. horrible I'm closing all my account with them!
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October 2018 by Rosibel Perez
Very Nice an Professional Staff
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October 2018 by Edgar Peralta
Buena atencií³n. Cuando entras te sientes en un país de Latinoamérica. Predomina el idioma espaí±ol. Prácticamente todos los que laboran ahí hablan espaí±ol. Se siente uno seguro en esta sucursal. Los asesores te dan excelentes recomendaciones y se ve que se preocupan por el cliente, y eso es escaso en este país. En general Citibank es un buen banco
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August 2018 by Miguel Rosales
@RosalesMiguel
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January 2018 by Rodrigo Bermeo
Impossible to call this branch
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September 2016 by Timothy Werner
Very helpful, friendly and professional staff
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August 2016 by Luis Felipe Leal de San Martin
Outstanding service
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June 2016 by Edwin Marchan
Tellers are very professional, depending on the hours sometimes you will have lines, to talk to a personal banker is a long wait, the closing hours are very inadequate
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January 2016 by Andreano Lanusse
Stuff here are very nice
