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February 2024 by Kleydis Lazarita González Echemendia
I was trying to communicate with them for more than a week!! Nobody answer ! Bad service!
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January 2024 by Samia Azad
Slooowww
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November 2023 by Gail N.
I was treated rather rudely several times going in the bank. I had an appointment to get new debit card. Instead the customer service woman closed my checking account. She said sorry she messed up. I had to get a new checking account and my SSI and SSA were late coming in. The bank is not run very well. Long lines and not friendly employees. Went in with a problem with my account and it still isn't resolved. I lost money because of fake deposits electronically deposited in my account and my sister's account. We are so upset with Wells Fargo Bank.
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November 2023 by Wendy Machado
Really nice costume service. Melissa explained the whole process. The attention was excellent.
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November 2023 by Carlos Miguelez Machado
Great attention received by Melissa. She was super patient and explain everything in detail to us
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October 2023 by Tony Thompson
Safe location
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September 2023 by Jay P.
worst bank ever the blocked my zelle saying it was fraud then 4 month later after fixing that problem then can my account and put it on hold now i got no access to my money .. this is the worst bank to ever have ..bank of America and chase way better
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September 2023 by Joyce Johnson
The wait time here is ridiculous !!!!!!!And they could care less they take there time and are in no hurry I would leave no stars if I could
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June 2023 by jass tony
Well Fargo has to take action with its workers. I have a shift today, June 26, after waiting 2 hours, they told me that they couldn't help me. Melissa was the woman who didn't even help me.
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June 2023 by tate simmons
A 35 minute wait each time I come to this branch. I alter the times I come thinking May I have bad timing. Nope! They literally told me they work off one teller in drive thru and inside. Meanwhile they have all 3 lanes open in the drive through and if your in commercial lane you have to wait until personal bankers get taken care of.
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June 2023 by Don Rugraff
1 person working at teller window 1 person working drive through waiting for over 35 minutes for service, terrible customer service
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June 2023 by Linda R.
If you got some deposits to make don't make them at this branch...SLOWER than SLOW...
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October 2022 by Patricia M
We have our office right around the corner so anytime I need to make a deposit or a wire it is very convenient! From the moment you step through the doors you are seen and acknowledged which is something I appreciate.Yes the line sometimes has a few people waiting but I know the tellers are trying their hardest and that's all that matters. Thank you Wells Fargo Palm Beach Lakes for always helping us when we need it!
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September 2022 by Patricia S
We have our office right around the corner so anytime I need to make a deposit or a wire it is very convenient! From the moment you step through the doors you are seen and acknowledged which is something I appreciate.Yes the line sometimes has a few people waiting but I know the tellers are trying their hardest and that's all that matters. Thank you Wells Fargo Palm Beach Lakes for always helping us when we need it!
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July 2022 by KINGOFOUTWEST
While visiting this branch I watched the lead bank manager disrespect an African American customer. The branch manager came off extremely pugnacious with little respect to any of the customers visiting. He even said and I quote “I’ll close your bank account and get you trespassed”. The customer was professional and courteous he just wanted an answer to his questions. I see the negative reviews from this location so I shouldn’t be shocked at all. Wells Fargo Terrible.
