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June 2024 by David Ortlieb
Prescription called in 2 days before vacation (Feb 15th). Went in the evening of the 16th and was told they didn't have it (but no one checked). Was told it needed to be ordered. Got a text the next day that it was ready (while I was on the plane). Vacation with no meds and clearly they had it the whole time. Terrible service from 2 terrible staff members. Update: upon return, I was told to come in after 3 on the 28th as they had restocked my scrip. Went in at 7 and they told me it wasn't ready (again). "Come back tomorrow", not "give us a minute to count to 30". Literally could not be bothered counting out 30 pills while I waited. No meds for 11 days as of now. Im sure when this Walgreens closes down, they'll be wondering why. Go anywhere but this pharmacy. Update: Now it's after 3 on the 29th. Still not ready. Update: Had another prescription sent in. For two weeks, the automated phone system said it was on order. On the third week, the automated phone system said there was no record of a prescription, so I called. Sure enough, they no longer had record of my scrip to fill (3 weeks late), and as always, had a crappy attitude about it. Had it sent to Publix instead and it was ready before noon the following day. Go literally anywhere else.
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May 2024 by Timothy Bremssr
This is the most unprofessional staff I have ever dealt with very unprofessional rude they all should be replaced all they want to do is punch in and punch out they weren't like every other pharmacy that cared for you and explained things... 45 minutes on the phone waiting you have to have new staff in the pharmacy department !!!
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May 2024 by Andrew Letayf
Horrendous man. Good luck ever talking to anyone at the pharmacy. Literally will wait an hour every time to end up talking to some super rude person who doesn’t help you.
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May 2024 by Charlene Jackson
Always a pleasure from the initial greeting upon entrance to the farewell after checking out
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April 2024 by jon Bird
My daughters prescription was sent there the 25th, Walgreens said they placed the order on the 26th of March, couple days go by my wife called them asking for an update and she said they were out of stock of the medication. So today 04/03 she called them again asking for a update she said they still haven’t received it, my wife asked if they can reach out to the dr to let them know and to transfer it. WALGREENS told my wife “they can’t call the provider you have to” , we call the dr and the dr says “no Walgreens is supposed to call us so we know they don’t have it and we can get the medication to another Walgreens that has it” so there’s some confusion going on here at Walgreens and there policies and what the employees know. Can’t even call a CHILDS Dr to inform the Dr that THEY don’t have what the Dr ordered. How does that make sense?.. so much for “customer service”.
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April 2024 by Mckay Stone
Takes at least 10 days to deliver. Pharmacy staff (especially am) is the absolute worst. Worst of their chain or any chain. Unbelievable lack of professionalism.i have NEVER got a Rx filled where there wasn't a problem.
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March 2024 by Sara Bergschneider
Going to this pharmacy is a nightmare. I tried to get my insurance updated and the worker named Liz just screamed at me and refused to update my information.
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January 2024 by Freddye Bivens
Not a good pharmacy. Customer service is the pitts;
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January 2024 by Jimmy Reynolds
Drive Thru Pharmacy 2pm, takes forever, 8 cars backed up, each vehicle average time is 10 to 15 minutes or more waiting time!
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January 2024 by Tiffany Danielle
This is the WORST pharmacy I’ve ever been to. I told the tech what 2 medications I needed And they filled everything but the 2 medications I needed. I had someone else pick up the medications for me. When I called the pharmacy to see why my medication wasn’t in my bag (after the tech told me they had it in stock), I was not given an explanation and rudely was told to come back the next day after 3 pm. The staff is unprofessional, disorganized and rude. After hanging up with the pharmacy, I switched my medication to another Walgreens and everything was filled within the next hour!!!
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January 2024 by larry lorenzo
Bad service I think it is something racist because Mr. Donovan who works in the photos welcomed us as if we were some thieves in the store and we only went to pick up an order that we made online in the store bad experience
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December 2023 by Eric D.
This area is worthy to be despised, and people like a Mr. Donovan are part of the reason why. What is the point of working in customer service or retail if you hate your job or get mad when you have to actually help somebody? Were you really ever a manager to begin with? Maybe you should not hate yourself as much?
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October 2023 by Spicy Brian
RUDE manager
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October 2023 by Teresa Rosario
To Marisa, the pharmacist and all of the techs, and Patrice, store manager on duty, thank you for doing the impossible! You do your jobs with little or no support from corporate and I can see that because you work so hard with little or no appreciation from the very people that hired you. These people need more help in that store! If you want to bring up your stars hire more people exactly like the ones who are working there now and give them a raise for gosh sake!
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September 2023 by Amanda Sarno
I came from out of town and stopped in for a couple of things. The woman working in cosmetics was awfully rude. First, while she was stocking shelves I went to walk by and said excuse me and smiled, no response from her.Then, about 2 mins later I went over to the counter where they have the perfume locked up and she was bent down behind the counter with her head down so she couldn’t see me and I said, “Hi! I’d like to just grab a couple perfumes when you have a second please.” She stood up and looked at me. That’s it. Never said a word to me. Then shook her head and shoulders nastily as if to say, “Well…what!” Apparently she was waiting for me to tell her which ones I would like even though she never responded to the first thing I said. So I said, “are you waiting for me to tell you which ones?” She shook her head and widened her eyes, very annoyed. I said “I’d like someone else to help me” and she said “well I’m the one with the keys so…”.I cannot believe this is the “customer service” standard in this place. There’s no way she isn’t like that all the time. Anyway, I left without purchasing the perfume. They lost out on $200 in perfume sales and she lost the commission if they make one. I did call and speak to a manager who I don’t believe cared at all. Glad this isn’t my hometown Walgreens and I’m just passing through because I spend a LOT of money at Walgreens and I would NOT go anymore if I had to deal with this one at home.
