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March 2024 by Diana M
Fairly poor service at this location. Long slow lines almost every time I've been there. What's worse is missing mail to my home, my neighbor either has it or never shows up at all. Just u yesterday my neighbor in E1 got my package and I live in F1. Delivery crews are NOT double checking details. It's a mess, Happens a lot. I see why people use Amazon more. They are held accountable. I'm switching to Amazon.
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March 2024 by Irina Gonzalez
There’s always a line and it’s slow. Sometimes I want to do something before work and I can’t.
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March 2024 by Sharimar Rodríguez
They need to have more staff. The line always reaches the door.
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March 2024 by Lori Muhleisen
Don’t make your passport appointment here because they’ll just cancel it and not even notify you. Thanks for wasting my time.
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February 2024 by MJ Innis
Absolutely horrible. They cancelled my passport appointment with no notice. Took off work, took my child out of school hours early just to hear “all appointments are cancelled this whole week” in a rude manner with no explanation. Disturbing for a government facility there is no professionalism or care for anyone’s time.
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February 2024 by Carmen G Cabrera
Did my mail forward request a month ago. My mail is still going to the old address.
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February 2024 by Nancy Soule
Wasn’t busy at 1pm. Nice staff
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January 2024 by Joey Pantore
They are slow as anything they only have one poor girl working all the time The line is out from the door come on now let's wake up I know we're trying to save coins first you serve people everybody will be happy
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December 2023 by David Smith
When this post office was first erected (ca. 1996) it was a showplace. And remained so for approximately 10 years. A gleaming granite structure and other elements which clearly enjoyed regular pressure cleaning (sidewalks, etc.), lush landscaping, a nicely appointed interior, friendly staffers, and so on. Its decline started with the economic crisis of 2007/08. The first bad sign was when the landscaping began to go "to seed". That is to say, the trees and shrubbery stopped getting trimmed. And for a time the grass didn't even get mowed! Soon after, the exterior of the building began to show that it was no longer being pressure washed (i.e. road grime, mildew deposition, rust stains from sprinklers, etc.). With time the interior has also gone to rack & ruin. And don't even get me started on the revolving door of surly staffers. But this latest development seems to show just how far the once greatest postal service on Earth has fallen out of favor with the federal government. An "out of order" dropbox? First of all, how does such a low-tech, heavy duty item become unusable to begin with? Second, how does it remain so for more than a few hours. Or at most, a single day?! The already unreasonably long line has become twice so! Anyone looking to drop off a transport-ready package, which requires no attention from the angry employees behind the counter, is forced to unnecessarily waste 5-15 minutes of their busy life in line with a bunch of equally angry miscreants!
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December 2023 by Luke Lathrop
Involving police if my package doesn’t show up my tmrw been over a week now since it was first supposed to be delivered. Thousands of dollars just not accounted for
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October 2023 by DJIBY FAYE
The crew at this post office are so helpful and provide one of the best customer service. Shoutout to Taneisha at the passport section. Highly recommend this place. Keep up with the good work.
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October 2023 by Colin Charles
2nd time my package says “delivered” at a certain time. Check my ring camera I see no package, but I do see the usps truck driving away though..
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October 2023 by Neroli Guy
They might as well close down this location, their system is ALWAYS down and the employees are always happy to let you know they can help. Why are you even here?WORST CUSTOMER SERVICE EVER!!!
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August 2023 by Me Summerlin
Worst experience ever! They never forwarded our mail, missing credit cards,birthday cards with money, medical and insurance paperwork, and the only white lady there said 3 months of our mail was deleted! What the hell does that even mean??!!
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July 2023 by Kathleen b
Unfortunately I have had more lost mail through this postal office with absolutely very little response to my complaints. It’s horrible I live in a mobile home complex and every single one of us cannot get our deliveries appropriately the mail is constantly lost nobody answers the phones and when you do voice a complaint nobody responds back to you it’s horrible
