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March 2024 by Natalie Mielnik
I dread having to go here.
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March 2024 by LaLa C
Wish I could leave them ZERO stars...the wait times at this location are horrendous...the staff act like they don't care to help...asked this rude, little employee with his fruity self for some tape to place my label on a box and he had the nerve to say no and proceeded to try and sell me some tape!?! You think I' waiting in a 45 minute line to then pay when all I need is to tape a label so it can be returned??? Keeping in mind that I've been to this same location before and have been offered tape by other employees...his little short man entitlement is the reason no one likes this location...went after to the nearest drop off location and not only was the wait time faster but the tape was free! Will always try and avoid this location unless absolutely necessary...smh
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March 2024 by Nicholas Petrino
The counter staff is very friendly and helpful but when it comes to placing the mail in the PO Boxes.... wow hold on for a ride! Lets just say.. GOOD LUCK getting your mail on time and ensuring it is all there! Very poor record keeping and processing.
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March 2024 by Mike S
Had a passport appointment! Left my work early, took my kids out of school early and when I got there for my scheduled appointment..15 minutes before the scheduled time they were closed! No call, message, or email to let us know that the guy in charge of passports was “sick” per the other employee! I was really upset ? it seems this place needs to be closed! If you can’t be responsible then you shouldn’t be given the work! I wouldn’t even give this place 1 star..I’m forced to do so just to be able to post this! I’m really frustrated! Typical government employees not caring about anything but their greedy selfs! Disgusting ? attitude, disgusting place!
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February 2024 by Melissa Spinazze
I will go to the Royal Palm Beach location next time. Poor customer service and attitude.They should be fired those working on 2/21/24 at 1:45 pm Unacceptable behavior for a professional job.
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February 2024 by patricia roque
Dont go here for passport he is so rude!!!!!
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February 2024 by beans n'burger (Gamertag_rosenkrouz)
Tell the lady running 42 the dock lights only work if you lock the dock. And parking lights on a truck, don't mean the truck is going to run away.
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February 2024 by Stephany Gutierrez
The worst place I have ever been to in my life, they should close it forever, the customer service there is terrible, bad face, lazy, they don't like to work, bad manners with people, they laugh in your face, they don't help you, I want an easy job and they don't want to do things as they are, in my experience go to another email and the people who work there please learn to respect and have values as human beings who are lost, I don't think they won't be hired anywhere
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February 2024 by valeria Lagos
worst place I have ever been, they treat customers very badly today I went because there was a failure sending my package and it was not my fault I stood in a long line and when a man called me I explained the situation to him he left for a moment and when he came back, He treated me very badly, he yelled at me and told me to get out of there, to stand aside and to deal with it as best I could because he wasn't going to do anything, I didn't disrespect him in any way or raise my voice at him!! he gave me a hard time and embarrassed me in front of many people! If he could give it a 0 he would! I won't go back to that place
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February 2024 by Robert Slater
The service person was very helpful and knowledgeable
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February 2024 by Labelle White House
Extremely Rude and Disrespectful, very unprofessional. The clerks name is “Iesy”
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February 2024 by Brian Mccray
Very bad experience here rude workers and just don't care
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February 2024 by Ioan Labrada
Crystal assisted me and my friend tonight. Very nice and helpful.
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December 2023 by Ashalee Williams
It was good until it wasn’t. Too much attitude and lack of comprehension, extremely dismissive personalities. Abuse of power, I wish I could expect better from public service employees but time and time again the service is the same.
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December 2023 by lisa smith
These employees are the worst. They never keep things stocked, completely ignore requests for papers that should be out for customers mail items. They ignore you roll their eyes and claim they are helping some one so they can't stop what they are doing to reach slightly to their left and hand you papers that should be sitting out. So you stand in line and wait 20 mins to get paper, go back in line and fill out, and wait another 20 minutes to get served. And the manager is just a trashy woman yelling at old people and flirting with dudes in line instead of helping anyone. Gossiping with the employees cackling like a hyena and gives you a dirty look when you ask for something. I reallycant believe she still is there..This place is actual trash and nearly every person there is absolutely miserable and you can tell when you walk in the door. These people aren't there tol help. It's almost a joke how awful these people are
