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January 2024 by Judith Watson
This is my only Urgent Care I go to when I’m not feeling well. They have an outstanding staff with the best quality and care.to everyone who walks in the door. I want to thank you all for being so invested in everyone’s health and wellness including mine!Although, I don’t want to be sick, it’s comforting for me to know they are there to take care of me.Thank you!
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December 2023 by Frederika van Waveren
This is my favorite urgent care. The staff is on the ball, polite, normal behaving lol, and efficient! It was clean and smart.
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December 2023 by Maggie Hodgkiss
Great doctor, thorough and listened to what I had to say.
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December 2023 by Rose Mary Rosa
Place is clean, front desk very professional and PA very knowledgeable.
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December 2023 by Pema Jempa
I send my son to this facility because he was sick with a cold. It appears that he was told that the deductible was $95, this is in violation of this clinic with the insurance company. You can’t accept payment from the insurance and increase the deductible at your convenience. Very disappointed with their businesses practice. My son was told by the office staff that visit is $300+ and that the insurance only cover $200+ so they wanted the difference. One pays insurance and the doctors who agreed to received it agreed to their payment and the deductible. Physicians do not and can not just change the deductible at their convenience. Is also important to recognize that they staffed this clinics with PA’s and Nurse practitioner that only get small fraction of that visit cost. Shameful!
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December 2023 by Kelly Dufour
I went there because I had a massive sore throat, runny nose I have Blue Cross Blue Shield, PPO. I was told that my health insurance does not cover a flu test or a Covid test. And then I would have to pay out of pocket if I wanted either one of those tests. But my health insurance did cover a strep throat test. Would not recommend go somewhere else where they’re honest.
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November 2023 by Janel Brown
I went in for my child. We had to self pay, but we were seen quickly and everyone was very nice and helpful.
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October 2023 by Jerkishia Hodges
If I could give this place A zero rate I would. The fact that I'm forced to give the one star is giving too much credit. My husband went into this location last night at 7:30 pm because he has an infection his hand. While filling out his paperwork he realized that he had lost his drivers license and asked the receptionist if it was okay for him to go home and grab his passport because we only live 2 minuets away. She told him that his passport should work because his picture is on there. When we returned it was 7:48 pm and the receptionist had locked the doors. After she seen him pulling on the doors she came to the door and stated that they close at 8:00pm but she would check and see if it was okay for him to still be seen. She walked back inside and we watched her go straight to her desk and sit down in the chair while scooting down so she couldn't be seen. Thank goodness there was another urgent care close by that was still open. Open until 8:00pm should mean that if you get there at 7:59pm the doors should still be open for business. I will make sure that I steer everyone that I know away from this place. Your first impression should always be a lasting impression and I was not pleased with the manner of professionalism here.
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August 2023 by Kari Jimenez
This clinic is so clean and quiet. My provider, Megan, explained everything so nicely and was very knowledgeable. The tech, Stephany, was very sweet and quick on checking me in. I would definitely go again!
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June 2023 by Shay Antionette
Today I had to get a physical drug screen and tv test done. The staff Johanna greeted me instantly with a smile and helped me. The Tech Sonor came less Than 5 minutes later. So there was no wait. His part of my visit went smoothly. No pain at all. The Physician assistant Ally was extremely informative about everything including questions I had that wasn’t related to my visit. The staff was great. And I drove 1 hour to come to this site. Highly recommend this urgent care of the palm beaches to anyone. Thank you all.
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May 2023 by Flaire Singer
Honestly the best urgent care experience I've ever had! No wait, thorough z& mmmç care, and competitive prices that are much lower than the other Urgent Care's in the area.
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March 2023 by Ana Winter
I wrote a review weeks ago and it is now gone. Suspicious…. The young man with long hair at the front might be the rudest person I’ve ever spoken to. Won’t be coming back here. Nobody here is in the service of helping. Shameful
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January 2023 by Ma Mar
I have gone to Urgent Care of the Palm Beaches- Palm Springs a few times over the past year. The days and hours are super convenient; as a walk-in, I have never waited more than 10 minutes. Staff from the front desk, medical assistants, and PAs have always been friendly and helpful. I want to recognize PA Alyssa especially. I recently went in for multiple reasons (ended up with ear infection and sinus infection). After I left the office, Alyssa called me directly to ensure I understood the medication instructions. I really appreciate having this practice so close to home.
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January 2023 by Christina Veg
To those with private insurance, another reminder of why I feel scammed by my health coverage - While checking in I asked what pricing was without insurance compared to what I was about to spend on my co-pay - 20% Less! I had them delete the coverage info from my file so I could pay the lower (uninsured) fee. Service was very good, arrival to departure took about an hour with no appointment and the doctor called to check on me a couple days later which I appreciate.
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January 2023 by Rochelle Roman
I can't say enough now amazing they are!!!! From the min I walked in with Tiffany she couldn't be more accommodating and helpful with my procedure...and the PA Kathereen made my procedure that I had to get done soooo comforting to me and accused all was going to be ok....AND IT WAS....5 stars and then some :)
