-
December 2023 by Dominique Lewis
I think that the store should open earlier than 11am I think that is ridiculously late. But other than that I like this store because I order online and go right there and pick it up!!!! They are a little short staff but it’s not their fault they do the best they can and I love the clothes and shoes❤️
-
August 2023 by Jen
Very dirty, the floor was covered in trash and debris. It is also very poorly lit.Most clothes are for up north such as jackets, sweaters and pants. Very small section of onesies.
-
August 2023 by Ms. Rachel S
Doesn’t matter if you order on line or just come in store to make your purchase, either way you are going to be waiting a very long time. Only 2 people working with a line wrapped around the back of the store. They have to do better
-
February 2023 by Brent Lewis
Worst customer service in the biz.Will NEVER patronize this store or their brand again.Unbelievable that you are still in business in any capacity
-
August 2022 by nate r
Store manger names Alba if she’s even the store manager does not know customer service and is very lazy at doing her job accurately
-
August 2022 by Alishia Phillips
School shopping went terribly wrong. They wouldn't accept returns of socks that were of very poor quality because they had been worn. Well, they had been "tried on" and yes, had a slight slight yellow, however they were of such poor quality that they ripped, and they didn't want to take them back because they couldn't sell them??? Yes, you shouldn't be selling those socks, they're terrible quality and ripped without even being worn. Then the girl at the register told me I was NOT doing a good job as a mother. I've never been spoken to like this EVER. The store looks like a bomb went off. What a disaster. Avoid this place. Unless you like getting insulted and accused of being a bad parent, then it's the place for you!
-
July 2022 by Penney Petit
I really didn't appreciate your staff following my family like we were criminals. We spent $200 in your store, although I appreciated the service I received from your cashier who went looking for a size for me when I asked. That is not a way to make your costumers feel welcomed. My husband was very upset by this. We love everything we got but the microagression is unacceptable. Do better. That's all.
-
July 2022 by Sadiaa Mendez
Very incompetent management team ! Alba hangs up phone when questions are too complicated and refuse to resolves any issues and states she called her “store manager “ & he’s clueless too ! This is by far the worse children place I’ve ever encounter. Please hire a more competent , customer service focused crew ! This is the second time this store is telling me my order is not there !(Although delivered & confirmed ) If they clean the mess around the store maybe they can find customers orders delivered there ! Please DO NOT trust this store with your online orders ! “ We can’t find it , is always their Excuse !
-
July 2022 by Mary Smith
This store is a mess, mountains of clothes piled everywhere. The customer service even worse after waiting in line the cashier tells me there is only one line. There was no one in either line when I got there. When I go to this one line customers that came after me were now going before me. There are no signs anywhere stating there is only one line. I came to pick up an online order to save 10% from my total. That was a mistake next time I’ll pay full price and avoid this store.
-
December 2021 by Steph Villa
The 3 girls working at the register tonight between 6:50-7:03 (pull the cameras) were the 3 rudest girls I’ve ever experienced in retail store. With millions of people out of work and struggling to find jobs these girls do not deserve theirs.
-
September 2021 by Kate S
I came into return an online order and the card reader was not working. The manager refused to give me cash and told me I could only get store credit. Why would I get store credit if I had my receipt and card it was purchased on????
-
August 2021 by Keyshanda Thomas
Poor customer service and the store is always a mess. I have been shopping with children’s place for quite some time and this is by far the absolute worst. Whenever you walk in whether it be morning or late evening the store looks like a tornado tore through. No one greets you or offers assistance when you walk in the store. Heck they barely mumble the amount of the cost for your purchase. Management in store is no better. They don’t greet you or offer assistance for anything. They also have a bad habit of stating that you didn’t pickup your mobile order when they really probably never looked for it and don’t want to put it was out of stock because it’s likely that in that junk of a mess that the item was there. Will definitely be looking for other alternatives vs going to this location
-
December 2020 by J Bub
Your website is painstakingly slow. It takes forever to do anything on the website or app. It wont accept my rewards coupons. Guess ill be doing my kids holiday shopping elsewhere
-
October 2020 by Chantelle Reid
Apparently you only get greeted if you're Hispanic or white. Whoever was in charge of the store the time I went in, followed me around by pretending to organize items that were obviously ALREADY folded. I don't get the vibe of 'we do not want you here' from the Wellington store at all. Even though this location is closest to my residence, I will NOT be going back.
-
November 2019 by Krystal Taylor
Love shopping here . A lot of cute things for little girls an I love their uniforms and dresses
