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September 2022 by Google user
Horrible service made me wait to cash a check from the lotto office was in there waiting 30 min. Just sitting there with no customers in the bank. Very unacceptable
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June 2022 by Daniel Finley
Horrible service made me wait to cash a check from the lotto office was in there waiting 30 min. Just sitting there with no customers in the bank. Very unacceptable
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November 2019 by Denise M.
Suntrust sucks I've had so many issues with them and when you call customer service you can't even understand what they are saying because of poor English. I recommend Chase or Wells Fargo.. and their overdraft extended fees are so ridiculous!! So they know you are having issues why not give you a bit more stress by adding an extended overdraft fee of 36$ extra dollars you don't have !! I can't stand Suntrust !! Do not bank with them!!
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November 2015 by Meg F.
When cashing a reimbursement check from a nonprofit that I volunteer for, the bank insisted on charging me a $7.00 fee for not having an account with them. I can't see how this could be fair. What a shame-- will never open an account here. When I asked about the policy, the manager was very rude and she told me that there would be "no exceptions". I will not be back.
