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July 2023 by Lindsay Myers
Pointless trip, called in advance to see if they had swim shoes in my size, they said yes...went there and they didn't have it. Clearly a waste of my time and energy.
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June 2023 by Diego Osuna
I would given them a zero but I can't. This lady was extremely rude. After I asked her about the shoe size. She is ven say "well I don't know go to Puma" after I've asked her if she just check if they have it in a different store. Wow I just left. Was planning on but shoes for me and my kid but that did not happen. Thanks again terrible customer service
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April 2023 by K. Fernandez
Absolutely no customer service in this store. The manager Manny has the worst customer service, walks around store hitting boxes on the shelves. Doesn’t ask if you need help, he truly looks miserable working there, this was on 4/1/23 The girl working on 4/4/23 is dressed so unprofessional. Pants unbutton with her stomach hanging out.
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March 2023 by jon Bird
Manny very rude, nasty attitude, never coming again. Felt rushed just so he can close up and go home. Horrible customer service skills. . If you don’t like your job quit. Will not be here again.he says they’re closed but yet he answers the phone when I asked for his name as if he was trying to go back and forth and argue. If you’re closed why would you answer the phone? That’s a obvious sign of being open
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October 2022 by Ashley Gucker
Terrible customer service. Went here alone with 3 kids. One child accidentally dropped his candy in the floor as I was bent down on all 4's cleaning said candy he ACCIDENTALLY dropped, MANAGER had the nerve to ask me if I could take it away from him because "he keeps dropping it" I am not that mom. Never have had an issue at a store with my children. They were mortified and so was I. Could you imagine having a drink in a store, dropping it, already being personally humiliated because you did and then the store MANAGER making you feel worse about it?! Will never go back here. These people shouldn't be in retail. Or CS for that matter...
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August 2022 by Emily F
Horrible customer service, as someone with a broken hand the door was aggressively shut in my face as you let another individual in, please educate your staff on how to properly speak to customers. I will never return to another rack room.
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June 2022 by lisetica lisetica
I love the store. Always organized. Love the buy one get one half price. Everything is easy to see and find. Good quality snickers.
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May 2022 by Elizabeth Burnham
I work here. People love the prices. And come back because they have earned loyalty rewards.
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March 2022 by D. B.
Terrible management at this store. The employees are rude and unprofessional!
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March 2022 by Leiry Sabrina Hernandez-Rodriguez
Really bad Customer Service !!
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January 2022 by Todd Haskins
The staff was very helpful in trying to find his shoes I needed it was difficult in that it was the holiday season and a lot of stuff was out of stock. But I definitely would shop there again got to love buy one get one half off
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December 2021 by Brittany Noon
I love going here for shoes!!!!! They always have what I want and cute shoes!!!! And buy one get one free!! I’ve got like six pairs in 2 weeks. I highly recommend going here for good deals on shoes!
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November 2021 by Mark Lyons
Ok not the best
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July 2021 by Daniel
I have shopped here for years. Having a big family buying 7 pairs of shoes were made easy with the Buy on get one half off. Seems like they have changed there bogo offers due to business being slow or not enough sales. They are only going to drive away loyal customers else where. Charging more for a Shoe brand than what the actual store would charge. We went over to the Nike outlet and spent way less then what rack shoe room was charging for Mediocre shoes..
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July 2021 by Judith Munoz
I've been to thus location plenty of times ...but the service was horrible today...I walked around for 20 minutes no one greeted me or asked if I needed help...nothing compared how it was...I'll go back to online ordering...the girl cashed me out and I had to tell her to put my number in she didn't even bother to ask me smh..
