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November 2024 by Diana G
My dr office gave me this company to help get my diabetes supplies. I notified them way in advance I would be needing thier assistance, made sure they had my information to include address to get the supplies delivered. I called today to place the order for them to tell me I can not place an order with them cause I am out of network. Please tell me how the heck I could be out of network if my doctor gave me thier information. Lazy employees who didn't want to work is all that comes down to.
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November 2024 by Elywin Browning
I was fitted for shoes months ago. I was delivered the wrong size. Called to have rep pick up the new shoes which I have not worn. No one been in touch to get the correct size shoes to me! Filing a complaint to Medicare, my insurance company, and Better Business Bureau. No excuse for their incompetence!
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October 2024 by Cindy Drazner
I had Sandra Costlow, come to my home to fit me for my diabetic shoes, and Today she delivered my shoes. She is extremely professional and kind. It was a pleasure to work with her, and I look forward to working with her again in the future.
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October 2024 by Elaine Phillips
I have had a representative named Sandra helping me get diabetic shoes twice now and both times have been a good experience and I might add the have a great selection of quality shoes. I will be a repeat customer again next year.
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October 2024 by Terence R
Sandra was very pleasant to work with and her effort on getting the job done quickly, Sandra is very reliable. Very prompt and responsive in my needs and service.
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September 2024 by Christopher Peck
Horrible experience with this place customer service is awful. They tried to get more money out of me than I owed. Stay away run. I will never do business with this company ever again. Horrible rude people thief's.
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September 2024 by Sean Sargent
The staff were very professional and empathetic getting me the shoes asap.The fitter Sandra went out of her way to adjust my street shoes while waiting for prescription shoes. I can't say enough good things about these people
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July 2024 by Irene Simpson
I received 5 stars, excellent service from Sandra Costlow! ⭐⭐⭐⭐⭐
I greatly appreciate her knowledge and ability to get the wonderful new orthotics and shoes to me quickly.
She has been a pleasure to work with and I highly recommend her to anyone who's looking for a true professional in her field.
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July 2024 by Ruth Walerstein
It took awhile to get my PCP and podiatrist to complete and submit all the forms, however I was called and set an appointment after all was done. Sandra the Specialist measured my feet, used a camera like device to photograph my feet, asked me questions and let me pick the shoe I like. Only a few weeks later I returned to get my new shoes and orthotics. The orthotics were too high, squishing my toes. Sandra gave me a temporary pair to use and in about a week she received and mailed the orthotics. She is extremely knowledgeable, competent and sweet. I would recommend Quantum to all my friends.
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June 2024 by Sharon Tarlow
Am soooo glad to be patient of quantum! Lauren has been so helpful as well as OJ. ! They are always available to help answer questions and provide assistance . They go out of their way to provide outstanding customer service and quality patient care! Thank you both/ all!
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June 2024 by Michol Levitt
They try to push shoes that don’t fit and give you mens sizes that are too long when one needs width to accommodate the brace!
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May 2024 by Sylvia Losoya
They are very much on schedule on delivering my supplies. Would like for the G7 to have overlay patches.
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May 2024 by A. Roger Candela
This is the most unscrupulous company I've ever dealt with.
They provided shoes and inserts that hurt my neuropathy than any other shoes.
I had the rep back to correct the issue. She took the shoes and inserts and that was a.month ago. I requested a new model of shoes. Never heard back from her until a few days ago
She appeared today with refitted orthotics and the old shoes.
She said there was a spot( the size of a spec. Not even a spot) and couldn't take them back. After a month and no word
Beware of these people. Simple. CROOKS!
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April 2024 by Lisa Kilian
Don't waste your time. Worst company I ever delt with. Debbie the fitter in CT came out 3 times all due to mistakes she made of wrong measurements and wrong orders. I never met a sales rep that was so incompetent, also after a no show no call appointment she texted the next day after my phone call that she had to postpone coming very rude and inconsiderate she also made a very sarcastic remark because I keep a busy schedule and apparently she wants to schedule only when it's good for her I felt that remark was extremely sarcastic and discriminatory due to my disability . I am so DONE with this company. Again DON'T WASTE YOUR TIME.
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April 2024 by Joseph B.
Just received my 3rd pair of shoes from Quantium and give them a 100% rating . I have had an amputation on my left foot and also require a lift on that foot as well . MJ handled everything in my home . Joe Blevins
