Progress Pharmacy is highly praised for its exceptional customer service and personalized care. Customers appreciate the staff's attention to detail and willingness to go above and beyond, especially when handling medications and compounded treatments. The team is described as professional, knowledgeable, and friendly, creating a welcoming environment for patients. Staff members like Leslie, Liege, Brittany, Jenn, Kristy, and John are recognized for their warm personalities and helpful assistance, often making patients feel like family—sometimes offering small gestures like doughnuts. Many customers highlight the quick service, with most waiting no longer than 10 minutes for their prescriptions to be prepared. The pharmacy is also noted for its dedication to helping patients, including those with special needs like cancer patients. However, there was a concern about the login system no longer working, raising questions about the pharmacy's current status. Overall, Progress Pharmacy stands out for its attentive staff, detailed services, and genuine care, making it a preferred choice over larger chain pharmacies.
