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May 2024 by Hedonée
Very Kind and attentive staff
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January 2024 by Donna Marks
Whenever I’ve needed assistance, this bank has outshined any other in customer service. Julio helped me today and he was very helpful and professional.
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September 2023 by Tonya Foster
Thank you so much Johnathan at PNC bank for helping me with my bank card issue. He was polite, courteous and professional, I really appreciated the consideration he gave me. A great bank and the people there are very nice ?????
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August 2023 by Steve Allred
Alex, thank you,Rod Tinson Associates Inc.
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June 2023 by Kimberly Armstrong
Sydney is always really professional and in a good mood. Wow they must treat their employees well.
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June 2023 by Alan H.
This PNC branch used to be managed well. I have 5 business accounts with the and 2 personal accounts and have been with PNC or the banks they acquired for the last 15 years. Most recently, they switched general managers in mid 2022. Performance/customer service is non existent now. I spoke to the new general manager asking about obtaining some transactions in Excel for my business accounts that the CPA requested. This is a standard one button push. The new General Manager was very receptive and told me he could get . This was a week before the deadline. After multiple emails/calls, these clowns made me spend my entire weekend manually recreating what is a 30 sec exercise for PNC because PNC did not give provide. My partner was right in refusing to use them. We do a few million dollars if business with PNC and this is how they treat us. We will be transitioning to a new bank and advise you do the same. No respect for your time.
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April 2023 by Evelyne Bushari
All banks will be replaced. Not sure the option is worse - problem is where to go / what to do .. any solution ?
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December 2022 by Vinola Rada
Very friendly staffs
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September 2022 by A. H.
This PNC branch used to be managed well. I have 5 business accounts with the and 2 personal accounts and have been with PNC or the banks they acquired for the last 15 years. Most recently, they switched general managers in mid 2022. Performance/customer service is non existent now. I spoke to the new general manager asking about obtaining some transactions in Excel for my business accounts that the CPA requested. This is a standard one button push. The new General Manager was very receptive and told me he could get . This was a week before the deadline. After multiple emails/calls, these clowns made me spend my entire weekend manually recreating what is a 30 sec exercise for PNC because PNC did not give provide. My partner was right in refusing to use them. We do a few million dollars if business with PNC and this is how they treat us. We will be transitioning to a new bank and advise you do the same. No respect for your time.
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November 2021 by Mia Kalifa
It's PNC bank, you can't have your expectations too high.
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June 2021 by GeGe Cherilus
I wish I could give them -0 .. I had an appointment at 5 o’clock. I went in at 4:40. I waited in the waiting room for an 1hr . The man (micheal ) came out and told me I have to reschedule and come back a later time because he’s still was with a client and what I needed would take 30 mins and they were closing ... I’m curious on why he couldn’t have told me this an hour ago ? He made me wait in hour to tell me that he could not see me despite that I had an appointment. Very unprofessional and inconvenient. Wasted my time
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March 2021 by Ben Nike
This bank looked at me with respect and they were very helpful. I cant wait to return
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June 2020 by Diana H
Outstanding service and the bank has it's own parking- very convenient.
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February 2020 by Nicole Fingerhut
As a millennial, I spend far more time with my banking app than at the bank. However, I recently needed a PNC auto loan, and had to stop by the branch to pick up the documents from the transaction I initiated online. It was quick and easy. When I lost my wallet a week later, the service I received from the members of this branch was superb. I truly felt like a name and not a number. I have always loved PNC and kept banking with them even when I lived on the West Coast of the US without a branch in sight because of their atm reimbursements, ability to deposit checks on my phone, etc. I'll continue to be a loyal customer because of how they helped me out this week. Thanks for caring!
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November 2019 by Dee Hodge
Outstanding service and the bank has it's own parking- very convenient.
