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November 2023 by Darrin Osmond
We just recently purchased a TLX from Seth. We can't say enough about our positive experience with him. He made the process easy and went out of his way to help us even after the sale was complete. Sam was wonderful as well as she assisted Seth in the buying process. Both were great to work with and we would not hesitate to purchase with them again.
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November 2023 by Susan S.
Ask for Seth! His customer service is superb. We bought from him yesterday and he was outstanding helping us... Seth made the process easier! Ask for Seth.... (and no, I'm not related to him!!!)
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November 2023 by John Saltalamacchia
Samantha and Tyler went above and beyond once again. Am so glad we have found a truly caring dealership that treats their customers like they should. Will never buy a vehicle from anyone else. Thanks again Sam and Tyler and everyone at Palm Beach Acura !
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October 2023 by Chad Parker
I like drove all the way over here from Cape Coral (3 hour drive) and met with Sean. He did not disappoint. I felt very comfortable and now several months later I am extremely happy with my purchase and over all experience. The entire staff went way out of their way to make my family and myself feel comfortable. They continue to provide me with much care and time to help me with any questions or concerns I have months after my purchase. Very refreshing compared to all the other dealerships I've dealt with. I will definitely buy again from here!!
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October 2023 by Michael D.
Why in hell can't you get a call and a human answers it? Valerie Chrystal needs a raise! Only person you can speak to. Great service, but hire someone in HS to pick up a phone! You guys are losing it. I have owned several dealerships..... she's the only one running the show
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October 2023 by lucky trader
I just traded in my 2022 Honda ridgeline for a TLX type S . The process is smooth.I highly recommend the salesman Jamar Watson his is knowledgeable and friendly.
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October 2023 by Megan O'Donnell
Thank you for all your help sweat and tears on my purchase of a beautiful BLUE Nissan Murano Platnium! I love it!Thank you especially first and foremost to Joseph Ward. You are such a wonderful salesman. Your effort and kindness means so much.To Jaron Thank you as well for your hard work to get what would make me happy.To Amaya for bringing me in via phone, you are too sweet. Need more people like you.To Caitlin thank you for your extra help when needed. You're a gem.To Josh M Thank you for your time and patience.Thank you to Napelton Acura you guys are absolutely the best!Recommendations to friends coworkers and family have been set.Thank you again,Megan (the Irish girl) ha!
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September 2023 by Nissan S.
This is the Worst Acura car service I ever have. I drive Acura since 1999,Honda and Acura are not good with their costumer. - 5 star never will buy Honda/Acura again.I brought the car for Oil Change. Did not know about a recall . I will stop on red light and the engine will shot off.the service person (Valerie Chrystal) told me no recalls) Apparently was a recall Honda/Acura Never Notify me???? Yet they have my my information since 1999. Never received a letter from Honda.Valerie told me she is not charging me for the recall but charge $570.00 Clean Throttle Body Diagnostic Testing and Evaluation.Honda recalls say : software for the engine control unit update. Eliminate sodium contamination for free. if you can Avoid this dealership do yourself a fever.
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September 2023 by Jean Rosier
I came here and received the greatest service I’ve ever experienced at a dealership with the salesman Ismael. He was so genuine and got me a great deal that I couldn’t pass. The environment here was so friendly and welcoming, the rest of the staff were ready to help if need be. I’d definitely recommend this dealership to anyone looking for a great car with even better service. Thank you again!
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September 2023 by Lena Qasem
Daniel and Sam at the Acura dealership deserve all the praise in the world for their exceptional service. From the moment I walked in, they greeted me with genuine warmth and made me feel like a valued customer. Daniel's extensive knowledge about vehicles helped me find the perfect car that suited my needs and preferences. He patiently answered all my questions and went above and beyond to ensure that I had a thorough understanding of the features and benefits of the car. Sam, the sales manager, was equally impressive. She was professional, friendly, and made the negotiation process transparent and stress-free. Overall, my experience with Daniel and Sam was nothing short of outstanding. They are true professionals who genuinely care about their customers. I highly recommend them to anyone looking to purchase a car. Thank you, Daniel and Sam, for making my car-buying journey a memorable one! ??
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August 2023 by Suzzi Q.
lautaro.desmedt@napleton… was very helpful in helping me find a car for a family member. He was professional and kind. Great customer service!
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August 2023 by Amanda Pruett D.O.
I worked with Niles on a certified preowned purchase. He was very personable and friendly. Very knowledgeable as well. He was very helpful in getting me a good deal on my trade and I left that day with a gorgeous 2021 Acura ILX.Would highly recommend both Niles and this dealership for your next Acura purchase!
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August 2023 by imdatperson
I went to 3 different dealerships to find the perfect car and I have finally have my first car on my own. Jaron and Daniel A. worked with me getting me to the best price without overcharging me. The financing was a breeze. I wish I had more than 5 STARS because the service was AWESOME ?
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August 2023 by Steve Zuniga
George in sales helped me out! A great salesperson got my car in April 2023, and it’s now August doing my first oil change. He helped me schedule the appointment and everything. George made my first car-buying experience unforgettable. I will be back.
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August 2023 by K F.
Horrible experience Buyer and Sellers Beware Must be a pretty broke dealer because they do not send checks even after BUYING your car AND NOW ITS BEEN 2+ weeks. NEVER AGAIN
