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February 2024 by Jonathan C.
They add my mom 2 tablets and we didn't get any tablets if I could I will give them 0 stars we know it's not all them metro but this one here it's not the place where you want to visit now we know we preferred to travel little farther then get ripoff then bill when up form $75 $136 if it's wasn't for this other guy at the other store we will be still paying 136 or more so thanks you guys form the other store for helping us....
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December 2023 by TheStugzo
WORST CUSTOMER SERVICE! Walked into the store and waited at the counter, was eventually greeted by this guy who looked like he had just woken up rubing his eyes. He knew nothing about Metro's promos of $40 unlimited with no connection fee. Instead he wanted to charge us $150 for two lines even though the online promo said to follow it up in store. He would have to be the most useless store manager I have ever dealt with looking like he just woke up, how can you have someone with no drive and no work ethic represent such a large company??
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November 2023 by Keria
The young lady about a month or two ago was very helpful. She even setup my tablet I had to leave it with her. She found reasonable prices for my family and I
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May 2023 by Craig Barnes
Worst experience I've ever had when usually getting a new phone is somewhat exciting. The salesmen there are the absolute worst scam artists I've ever come across in my entire life
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August 2022 by Guillermo Tercilio
The attention, service and staff are excellent.
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July 2022 by Ena Anl
Worse service ever I got over charged and tricked into my new package will never come here again do not recommend this place to no one
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March 2022 by Kevin J.
The girl working here added numerous services doubling my bill to 70.00. She also lied and made me buy phone that was 150.00 & not free. This place doesn't answer the phone and no accountability what so ever. Come here and be ripped off.
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February 2022 by Angela Calderon
This place never answers the phone, I've been calling since 9 this morning. Need better service reps!
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January 2022 by Eladia Morelos
Even if it costs extra money avoid this service.They don't care and offer no solutions.
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August 2021 by Lourdes Quiles
In few words a unique experience with a kind knowledgeable person with patiently helping customers.A real asset to your company. Hopeshe will advance to higher positions in your business.
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August 2021 by Pedro Colon Bonilla
Yadira is incredible, she helped me, she explained everything very well and she always has a smile, I am very satisfied, it will always be my store.
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August 2021 by Libia Diaz
Excellent attention and service
Very good explanation
The girls Yadira and Maydelys are very professional
I will always return to that store
I recommend it..
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August 2021 by Miriam Castilla
Excellent service. The girls Yanisleydi and Vannessa very good service, very good attention, very friendly, all doubts cleared up. It was time for that store to have someone who served customers with a smile.
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August 2021 by america Borroto
Excellent. Thanks to the information that Maidelys gave me about the promotions, today I can enjoy my new phone and my child can enjoy his tablet. I have been visiting the store for 15 years and when I entered, no one had ever told me about the promotions that Metro offers, they only treated to sell phones and nothing more. PEOPLE LIKE MAIDELYS IS THE ONE YOU SHOULD HAVE IN EVERY METRO STORE SO THAT THE BUSINESS PROGRESS AND CUSTOMERS LEAVE SATISFIED. A MILLION THANK YOU
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December 2020 by Brett Gallop
Maidelys was awesome. Brought in a new phone and she transferred all data from my old metro to the new phone. On top of that she also installed my otterbox and screen protector shield. The other girl (sorry didn't get her name) was awesome too as they both juggled customers the whole time I was in their. Thank you again Maidelys!!!
