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March 2024 by Mary Moore
Jose the manager help me with glasses
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March 2024 by •
Anita helped repair my glasses free of charge and was very quick 10/10 service.
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March 2024 by Lou
Excellent service, very professional and organized team.
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March 2024 by Maureen Richardson
I had such a bad day, then broke the hinge on my glasses. Sat in my car and cried. I thought, I’ll try to go to lens crafters to see if they can fix them. Jose and Maynor were angels of my day. They fixed my glasses!!! Thank you gentlemen. ??????
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March 2024 by Carlos Millan
Staff is awesome. Very personal care and interest. If you go, see José, his explanation of available offerings will put you at ease with your decided purchase.
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March 2024 by Daja Roberts
Shannon and Gina was very helpful. However, the originally lady that helped me on Thursday and today was rude.
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March 2024 by Joseph DeAcetis
The employee Jose was kind and friendly. He helped me and am pleased with Lens Crafters. It's nice to see such helpful staff members
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March 2024 by Sakib Ahmod
Great service all around
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February 2024 by Jonathan Cups
José is very nice, help me so much about my new sunglasses, I recommend him so much!
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February 2024 by Mitch Steele
This past weekend, my wife and I came into the store for an adjustment on our glasses. Another customer, who absolutely belittled multiple employee's over something that was clearly the customers fault. (The dog with this specific customer tried staying in the store when they left. Even he couldn’t take the owners behavior). While listening to the commotion, I found a pair of frames I liked but didn’t really need a new pair of glasses.Seconds after resolving the issue and completely shaking off an incident no one should ever have to endure, Gina greeted my wife, son and me ready to deliver what turned out to be an amazing experience. She re-aligned our current glasses, gave very good advice on how to get more out of my vision wear, and ultimately had me coming back 2 days later to purchase a new pair of glasses. Thank you for all your help Gina!
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February 2024 by Damaris Jackson
My experience is unbelievable!!!The gentleman that took care of me,Was the store manager Jose,He fixed my glasses in no time and veryKnowledgeable and kind.Everyone seems to follow this process.God bless you for caring.
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February 2024 by Joyce Barnathan
Anita is a pro. Highly recommend her.
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February 2024 by Angel Morales
I went in and out in less the 20 minutes Great place for eyewear!!! I love it!! LensCrafters is the best place I've have gone to great work guys and gals keep up the great work best customer service ever ?? Thanks again ?
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February 2024 by Barry Levine
Something is wrong with the very expensive glasses (almost $600 dollars!) I got from Lenscrafters in March 2023, and I can't use them anymore. It is now December 2023, and there are some kind of issue with the coating on both lenses (see pictures). When I went into Lenscrafters at 1937 N Military Trl, West Palm Beach, FL 33409 to see if they could help, the woman looked at it and said "yes, there is definitely something wrong with the coating, but you didn't pay for the extended warranty, so there is nothing they could do." These were very expensive glasses , in the hundreds of dollars, and I could only use them for 9 months?I have been wearing glasses for 40+ years so I know how to take care of glasses. Don't clean them dry, nothing abrasive (obviously). I don't think I did anything wrong, and it has not been suggested that I did, but 9 months later I have glasses I CAN NO LONGER USE".I gave Lenscrafters a chance to remedy this before I posted this review. When I contacted Luxottica (ticket 240123004290), the owner of Lenscrafters, they said " ...unfortunately we can not remake the glasses due to damage ... & the purchase is also well beyond the 30 days."So there you have it.
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January 2024 by Eula Perry
Great Staff. Friendly and professional. Reasonable prices based on the hogh market price of eyeglasses.
