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October 2023 by Patricia Keogh
My regular nail tech is out of town and I desperately needed my nails done. Read the reviews, some good, some not so good so I was hesitant in choosing Koi Nail Salon but I’m so glad I decided to give them a try. I didn’t make an appointment and just showed up. I only waited about 10 min for services to begin. I chose a Volcano spa pedicure with gel polish, full set acrylic nail tips with dip powder & had my eyebrows & chin waxed. Vicky did my pedicure which was so relaxing and came out perfect. Hana did my nails and I can’t say enough about how happy I am with the results. Typically they never come out as good as my regular nail tech, but I am so please with the turnout as they look amazing! Since Hana didn’t know me or know how I like my nails done, she did an amazing job. The shop is a bit smaller than I’m used too, but it seemed to create a more intimate atmosphere. The shop was very clean & the noise volume was quiet, not alot of chatter between the techs which is very much appreciated since I like to relax when getting a pedicure. Definitely going back again. Thank you for a relaxing spa day especially after spending 5 days with my 4 grandchildren!Services: Foot massages
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October 2023 by Melissa Carnovale
Coming from NJ, I was skeptical about getting my nails done. Have to say Peter did an excellent job on my mani/pedi. Would definitely recommend.
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August 2023 by Este E.
Save your time and money. The guy put the wrong color on and when I called him out he was annoyed and said he’d have to charge me to change or remove it, as long as you sit in that chair and they start working on you, they’ll try to charge you for something so they don’t careService: Acrylic nails
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August 2023 by Savannah Wagner
Been struggling to find a nail salon worth the money & keeps my nails top teir & this place is it! I came from stuart and was definitely spoiled by my nail tech. 3 places b4 koi all had my nails breaking , leaving water damage under my nails. And not doing the proper pedi this place did all the above Excellent excellent! 5 stars easy! I did have to go back&touch up under one of my brows there was some hairs left behind but that's an easy fix compared to what I been dealing with all these other places
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June 2023 by kellys greens
I miss the old owners. When they left, I went here once but was disappointed as the nail application was applied twice (instead of 3 times) and my nails were chipping within a week. They did correct it, but I didn't go back until a week ago (over 2 years since last visit). Obviously being new, I was just a walk-in. They had me with the young gentleman who was OK, but you could tell he was missing steps in the process (I've had my nails done for years, so I know somewhat the method). Steps were being missed; the set polish when finalizing the nails, no oil for cuticles at the end. I watched as the application was applied and asked to please apply all the way up to the cuticle. He responded he was going to do that, but never really did. Here I am, a week later, and my nails growth looks like almost 2, 2 1/2 weeks old ? they do this on purpose so you have to go back sooner. Well, I won't ever give them another opportunity as it's expensive and I want what I paid and asked for. Listen to your customers when they make a request, please.Services: Manicure
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May 2023 by ijana farmer
I went in and was advised that it would be a 10-minute wait. After approximately 20 minutes of waiting and 4 people being taken in front of me I left. I advised the lady that I was waiting on a pedicure and she stated the lady had an appointment which was a lie because I heard nail tech talking to the customer and the customer asked her "When can you take me? I will spend my money elsewhere. I guess I wasn't the correct color.
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March 2023 by Briana Filsaime
the besttt of the bestttt 10/10 most definitely recommend i get exactly what i ask for every time !
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February 2023 by Shuan Gamble
If l could I would give 0 stars. This business lacks customer service skills. I went in 3 weeks go to get a fullset, lashes, and a eyebrow tint. The next day the tint was gone. I couldn't go to my mom's funeral like that so I went back an the young lady Honey fixed it for me but she says it only lasts 2 days gtfo. Just fix my eyes so I can leave. Surprisingly I go bk to this place bc my nails were done really good. Honey speaks a different language to the guy that's doing my nails of course he purposely makes one nail crooked then over charge me. I will never go back again.Services: Nail designs
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January 2023 by Chanel PalmBeach
I have been going here for about 1 year now. I love the atmosphere and the people. My nails always look bomb. However I wish they stop switching nail techs as soon as I start liking someone and building a relationship with them they leave. Dk what that’s about. Overall great nail place
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January 2023 by Stephanie Alfaro
Left my card accidentally here or she deliberately didn't give it back and I unfortunately didn't notice and they've been using it every since. Stealing more than 300 in 2 days. I've contacted my bank and they're contacting the authorities and are aware of where you work, so have fun with that. Meanwhile I'll be receiving my money back that you stole. Please don't go hereEdit: I accidentally left it here this is the only place I've used my card in days. As it is I know my card was left here and someone has been using it since that is not me. The person who handled my business was Hannah. Whoever it specifically is that began stealing has been using it since literally a few minutes after my transaction in your establishment. FYI when a person accidentally leaves their card at an establishment, you secure the card until they come for it or try to contact them. If they don't come, you destroy and dispose of it. It is certainly not acceptable to begin using it at the wawa, brothers car wash, Walmart or at restaurants. That's in fact stealing and illegal.
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January 2023 by Ms. Alfaro
My sister went to go get her nails done and left her card there and instead of doing the right thing and giving it back they stole her money.These is not a honest establishment.
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October 2022 by daniella reyes
Had an appointment for 5:00, was told to sit in the chair and nobody came to me for over 40 minutes. I just left.
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October 2022 by Tisha
Been here only twice and both times I'm satisfied. They did an amazing job thank you.
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September 2022 by farrah morency
I love the koi family Trisha, Gina, Everybody they are friendly, respectful and always give excellent service especially Trisha that’s my girl for all my nail needs.
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August 2022 by Stephanie B
Great place, clean, polite staff. They didn't mess up the coffin shape
